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3 reviews from our car dealer reviews community
Leave a review for Arnold Clark West Calder Vauxhall
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Arnold Clark West Calder Vauxhall
Leave a review
"Bought car November 2023 been in garage "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought moka in November been in garage 3 times since for numerous reasons staff not pleasant and still waiting on touch up paint as promised by Daren manager only 3 weeks heard nothing very poor customer service daren car automatically drive to garage

John in response to Bought car November 2023 been in garage

Have the same problem car been in garage more than on the road still waiting on getting touch up paint as promised 6 weeks on still heard nothing staff at customer service are rude ain’t that true Tommy after care service is sh te what else would you expect from Darren and team

John in response to Bought car November 2023 been in garage

Arnold clark West Calder been in touch thanks to Darren all been resolved

"Terrible after service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a corsa at the end of February from the arnold clark west Calder garage and the customer service from them was absolutely terrible. The car when we picked it up had a broken windscreen which they failed to tell us before we bought the car. They told us that a replacement would be sent to our local garage at the beginning of the following week however it took them 3 weeks to get the replacement to us. The car then went onto have engine problems and fuel problems and the garage just passed the responsibility onto the local garage to us. Couple months into owning the car and the handbrake failed causing my car to roll down the drive and crash into my neighbours car damaging both vehicles and costing me £240 to fix my bumper. When the garage was told of this they said for us to book it into the garage to check for a fault and if there was one to let them know of it. When we told west Calder that there was a fault they responded with a customer service number and since then have ignored any form of communication with us. Would not suggest buying a car from them even if they say they are known for their customer service like they said with us.

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John fordyce in response to Terrible after service

After care service totally crap after you buy the car do not phone saying your car needs service /mot won’t be anywhere near west calder Darren stop telling lies after care at west calder is shocking ain’t that true Tommy total sh te

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"I would highly recommend!!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Corsa from this dealership in September and I am really happy with it. It's absolutely perfect. It was nicely cleaned and in really good condition and the dealers were very helpful and friendly.

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Dealership Information

Arnold Clark West Calder Vauxhall is an Franchise dealership that is based in West Calder. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.1 out of 5 stars — Rated Average
Excellent
1
Very Good
1
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Arnold Clark West Calder Vauxhall
    Main Street
    West Calder
    West Lothian
    EH55 8AD

    Get in touch

    01506 871297
    https://www.arnoldclark.com/find-a-dealer/west-calder-vauxhall/ref/arngo

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark West Calder Vauxhall

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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