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13 reviews from our car dealer reviews community
Leave a review for Arnold Clark Warrington Motorstore
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13 reviews from our car dealer reviews community

Leave a review for Arnold Clark Warrington Motorstore
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"Click and collect review "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service was great. Paperwork was done throughout and quicky.

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"Excellent customer care without pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Renault Clio from Warrington salesman Matt couldn’t do enough for us, had the vehicle ready in 24 hours would recommend checking out if looking for a used car thanks again Matt

"Bad Cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daughter bought a mini from them - engine management light on 4 times in 5 weeks - they have said they cant fix it - but will buy it back !!!!!!!!!!!!!!! selling cars with faults they cant fix - never again

"Sold my car quickly and easily"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a great car from here ten months ago, but we had to sell due to leaving the country. The service was informed, efficient and friendly. We were able to negotiate a fair price and the deal was done within one day from booking an appointment to selling. Thank you

"Disappointing rip off"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So thanks Arnold Clark Warrington Motorstore, for selling my 21 yr old an expensive car, with a door full of undeclared filler, which only came to light after a scrape revealed it, not to mention back light which became an aquarium each time it rained, did i mention how she was promised that she could return car after xmas, guess what?after repeated phone calls, being fobbed off for days (dont know how many times she was promised a return call)just basic courtesy, one would think?? Eventually to be told by a laighing goon that they were not taking dud car back,(despite an assurance they would) thankfully finance company are taking it more seriously...absolutely shameful, way to go A.C. Warrington

"Bought A Car from Arnold Clark"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying A Car from Arnold Clark Warrington. If anyone is considering buying a vehicle I would go to Arnold Clark Warrington. I bought my Mondeo Sport Estate from them and I was treated with respect and more importantly as a person from Sales advisor Paul Boswell. Their staff are first class and the after sale is as important as the first hello can I be of any assistance. An overall very impressive company who I would be happy to deal with again and also to recommend. Thank you Paul for treating me like a person.

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"Superb attention to detail"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just drove off in our new Dacia Duster. We couldn’t fault any of the employees from the Arnold Clark Warrington Motorstore branch. We were kept informed from the moment we placed order right up to day of collection. Everything was swimmingly easy, Ian, our salesman, carried out everything from road tax, swapping over cherished plates to handing over keys. Cannot give enough praise. WELL DONE WARRINGTON!!!! and we love the new car.

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"Great and efficient service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came in not really knowing what car was for me. After my sales advisor showed me what cars would suit my commuting, insurance, budget as well as for my age I taken that car for a test drive. I loved it and had it on my driveway within a week. I would definitely recommend Arnold Clark Warrington to anyone wanting a new car.

"Buying Experience From Arnold Clarke"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Nissan Note Premium from Arnold Clarke's in Farrell Street Warrington, and I found the sales team very helpful and courteous. In particular Laura on the reception, who I had previously asked to find me the model etc that I wanted, informed me right away when she had found the car which suited my requirements and helped me, with Caroline, get a good deal. Caroline, the sales girl, who I dealt with, was helpful and took her time to let me make up my mind to buy. No pressure was applied! I would definitely buy from this branch again

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"Jamie"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 2014 car with 22,000 miles on clock Badly scuffed alloy Wrong locking wheel nut key supplied Only one car key Cleaning of car on handover (what cleaning) Brake pedal rubber missing So replaced alloy, bought new key, had locking wheel nuts removed and replaced, had oil changed as it was well spent, bought brake pedal rubber, had tyre put on new Alloy. Locking wheel nuts £39.99 Labour to remove locks £97.00 Oil Change £47.00 New key £143.00 Alloy wheel £110.00 Brake Pedal Rubber £9.60 Change tyre to new Alloy £17.00 No check from dealer at all... The little green tick on the window I think means they just check it's got doors on the car... That's it! Worst experience in 26 years of buying cars and I have bought over 30 cars. I spent around £480 to fix what should of been checked before car had green tick put on windscreen, managed to get £250 back from sales Manager... Still out of pocket over £200 manager offered for me to take car back to be fixed, but after all the bad reviews it would of come out of the garage worse no doubt. Also sent a copy of email to the main Director... Please see reply below, so BEWARE and check everything before you buy. Thank you for your email addressed to Mr Hawthorne. We are sorry to learn of your experiences with our Warrington Dealership. Mr Hawthorne and his fellow Directors take customer satisfaction very seriously and he has passed your complaint to ourselves at the Executive Office to investigate and respond on his behalf. It is always our intention to make the customer experience excellent and by this example it is apparent that we have been unable to achieve our own company expectations. We continue to strive to provide the very best service and use feedback to understand how complaints impact our customers experience so we can make changes to improve our business, and we thank you for your feedback. We understand and appreciate that you have encountered some issues, for which we apologise. We could have corrected this for you, however I understand that you have chosen not to allow us the opportunity to make these corrections and have arranged for these issues to be resolved through a local independent service department. As a gesture of goodwill, the Warrington Dealership have offered a substantial contribution towards these costs, a contribution which you have accepted and confirmed your understanding of the reasons why we would not offer to reimburse the full value. We feel that the dealerships offer, which has been accepted by you, is a fair and reasonable offer under the circumstance and we would not propose making any alterations to this. I understand that you have received this cheque payment as a goodwill contribution towards these repairs. On behalf of the Arnold Clark group, please accept our most sincere apologies for your inconvenience, Yours Sincerely, I WILL NEVER USE ARNOLD CLARK AGAIN

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Dealership Information

Arnold Clark Warrington Motorstore is an Franchise dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews3.9 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Arnold Clark Warrington Motorstore
    Farrell Street
    Warrington
    Warrington
    WA1 2DL

    Get in touch

    01925 670919
    https://www.arnoldclark.com/find-a-dealer/warrington-motorstore/ref/arncj

    Opening times

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    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Warrington Motorstore

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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