Arnold Clark West Bromwich Motorstore

13 reviews3.7 out of 5 stars — Rated Very Good
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13 reviews from our car dealer reviews community
Leave a review for Arnold Clark West Bromwich Motorstore

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13 reviews from our car dealer reviews community

Leave a review for Arnold Clark West Bromwich Motorstore
Click on the stars to start your review
"Always a pleasure"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It is always a pleasure popping into Arnold Clark Motorstore in West Bromwich. Usually Mark is around somewhere working and keeping his eye on customers calling in. This time I was concerned about my dashboard showing an oil pressure problem. After a short chat it was sorted and I was on my way. Excellent service Mark. Thank you.

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"Helpful and very friendly "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spoke to Ryan Hopwood, at Arnold Clark, West Bromwich Motorstore branch. Who took time to listen to me and my requirements. (as I have been to many other car dealers where Salesmen rush you into buying a car). Ryan was very professional, very helpful and was easy too talk too. I have no hesitation in contacting Ryan again if I needed to or recommending Ryan to others.

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+0 Found this review helpful
"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Brought a car from Arnold Clark West Bromwich Motorstore. Davian steward was the salesman. When i first view the car. I was going to leave it. But mr steward convinced to buy the. He is a brilliant salesmen. He was friendly helpful. Because of mr steward service i will definitely buy from Arnold Clark again. Most of all i love my car now.

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+0 Found this review helpful
"To busy talking to each other"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to see Arnold Clark West Bromwich Motorstore as we had seen a car online but at a site miles away so wanted to see about getting it moved closer so we could view it but when we went inside sales people was to busy talking with each other than helping anyone,we will find a car elsewhere where sales people can be bothered to help.

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+1 Found this review helpful
"Untrusting "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I asked about the car I purchased and they told me all was fine until I put it in for a service and they wanted over £1300 to make the car roadworthy be very careful of Arnold Clark West Bromwich Motorstore.

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"A Very Pleasant Experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having visited several Car Dealerships, some we were glad to escape from, it was a pleasure to arrive at Arnold Clark, West Brom. After a short time of looking around we were approached by Gavin Hinchley and not 'pounced on' like other places. We were treated courteously with none of this 'you guys' and discussed our requirements. Other Staff were equally pleasant and welcoming and the Manager made a point of speaking to us. Several vehicles were found and we decided to Test Drive two of them. having agreed on a vehicle Gavin was only too happy to quickly source other requirements for it. We picked the car up yesterday. This has been by far our best experience of buying a car.

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+2 Found this review helpful
"superb service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Today I part exchanged my car for a newer model and was dealt with by sales executive Mr Davian Stewart. I found him to be very professional and very honest and gave excelent service

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+2 Found this review helpful
"Thank you Arnold Clark"
5 out of 5 stars See
Dealer's knowledgeable
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I brought a skoda roomster the service level I received from Laquaan parchmenth was excellent and very well put all so James Parsons was very good i am really happy with the car I bought, thank you Arnold Clark West Bromwich Motorstore.

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+1 Found this review helpful
"Avoid Avoid Avoid"
1 out of 5 stars See
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Avoid, at all costs! Would never buy a car from here again. Sharks from right from General Manager to Sales executives. Avoid Davion who is UK top sales man for Arnold Clark and makes £120k a year clearly by lying to customers. Advised I needed a more economical car with cheaper payments but was misled into a car, sold to me by Davion as a better economical alternative to my 2014 2.0 TDI A3 but in fact is far less efficient. To top it off I went back the next day after I realised this was the case And I was just fobbed off by Davion and told only option I have is to buy another car from him which was more economical, which infuriated me as that was the whole point in changing my car in first place. To top it off I have just found out he also set me up on a car loan instead of a Hire Purchase agreement without telling me, which I will be taking to national newspapers As we can not be having FCA Regulated companies behaving in this way. Spoke to General Manager Dan Copper who wouldn't hear me out fairly and only option to resolve this is to try and sell me another Ecoboost petrol car, on a preferential managers rate, unbelievable! Please take my advise and avoid this Company at all costs its not worth risking there dodgy sales tactics on a large financial commitment and purchase.

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+4 Found this review helpful
"video link "
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be aware this Arnold Clark branch use the car video link they send you as a bargain tool, they watch how many times you have viewed the link and use this against any deal made. Very deceitful and not a nice experience.

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Dealership Information

Arnold Clark West Bromwich Motorstore is an Franchise dealership that is based in West Bromwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews3.7 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
2
Poor
1
Terrible
2

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Contact Information

Address

Arnold Clark West Bromwich Motorstore
New Swan Lane
West Bromwich
West Midlands
B70 0NR

Get in touch

0121 695 9652
https://www.arnoldclark.com/find-a-dealer/west-bromwich-motorstore/ref/arnat

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Dealership Statistics

69%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark West Bromwich Motorstore

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