0% Reviews
replied to
75% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


4 reviews from our car dealer reviews community
Leave a review for Arnold Clark Wigan

Click on the stars to start your review

4 reviews from our car dealer reviews community

Leave a review for Arnold Clark Wigan
Click on the stars to start your review
"Broken Promises"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used car 12 months old from Arnold Clark Wigan which had some cosmetic damage 2 large scratches on the doors, deep chip on the handle and lots of chips on the bonnet. I was told if I bought the car all this would be fixed. I bought the car and was asked to pick it up at 7pm. When I collected the car I checked the main damage (2 large scratches and deep chip on door) the scratches had been fixed but the door handle wasn't completely fixed. I told the salesman I would take it but as it was late in the evening I would need to inspect further when I got home with a light. Once I got home I could see there was still lots of chips on the bonnet. I rang the salesman straight away who replied 'it's a used car, what do you expect'. I decided not to argue on phone and instead went into the dealership the next day. I met the sales manager who said again/ it's used, what do you expect. I explained that we bought the car on the condition this damage would be fixed, but he wasn't interested and insisted there was nothing they would do. He said the damage required a full re spray of the bonnet at a cost of roughly £350 and they would not pay this. I offered to go halfs to try and resolve the situation and again reiterated that the sale was based on the damage being fixed. Again the sales manager was still not interested. It seems Arnold Clark will lie to get a sale and then once you've paid will just not entertain you or try and help. AVOID ARNOLD CLARK WIGAN AT ALL COSTS.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Happy Arnold Clark customer"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have no complaints at all, he service from Arnold Clarke in Wigan has been great. I bought a Seat Leon back in August and I have had no issues with it at all. It was in lovely condition and was very clean and I have had no issues with it at all. i would definitely recommend this dealership to anyone.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really fantastic experience with this dealership! I bought a Dacia from them in July which they had transferred for me. It was very clean and in good condition and the only issue that I've had is with the sat nav not working but they arranged fore me to get it fixed at a local dealership and they covered the cost so i can't fault them. the car is brilliant and I would recommend this dealership to my friends and family.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Andrea d"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic staff. Excellent purchase would use this garage again.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Arnold Clark Wigan is an Franchise dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Dacia, Renault
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
0

Add Review


Contact Information

Address

Arnold Clark Wigan
Scot Lane
Wigan
Lancashire
WN5 0PS

Get in touch

http://www.arnoldclark.com

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

75%
Would recommend this dealer to family and friends
75%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Wigan

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information