Everyone was really helpful and polite, really happy with our new car and the advice we was given would recommend to anyone looking to purchase a new car.
This is my second purchase from Ashridge Vehicles and I wouldn't hesitate to buy my third car from here! There is a wide variety of cars, it was hard to choose! All of the sales team were incredibly friendly and couldn't have been more helpful! My car was presented beautifully on collection day, the whole process was faultless from start to finish, even when there was a small issue with my car it was dealt with quickly and efficiently, nothing was too much trouble! Overall I couldn't recommend Ashridge Vehicles enough, absolutely brilliant! Thank you all! xx
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Bought a 2021 Jaguar Ipace from Ashridge, A lovely vehicle at a very fair price, dealt with Sammy initially who was very professional and caring from start to the completion of the sale. A minor issue came up with the AC losing pressure which was dealt with promptly with a loan car provided whilst they had the car back. Paige dealt with the fault issue, liaising with the workshop and updating me as needed. She also delivered the car back to me. Luigi and all the team at Ashridge have been excellent and I have no problem in recommending them as a dealership.
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Went back to Ashridge to get annual service on my Ipace. Did while I waited. Spot on for time & Paige dealt with me like an actual human being. So refreshing to be out of the main dealer rip off circus. Service uploaded to TOPIX to. Big 👍 from me. See you next time.
Reviewer has confirmed their email address
Brought a lovely Tesla from Ashridge cars. The car was mint condition and great spec. Unfortunately there was a climate service needed on the car. This took abit or sorting out but eventually we got there. I’ve spoken to Luigi’ who dealt with the matter. Now the car is working fine. The dealership has great stock all the cars are showed to a high standard. It was unfortunate that I had an issue with mine but now I’m happy with my car.
Not going to give a final review just yet? But unfortunately after reading all the reviews so far ( Deja vu) very very similar experience going on at the moment. But I’m going to let them try and resolve as they have promised to do so. Will update when the car is fixed and I’m happy or not with the outcome ? I have contacted my finance to make them aware of the situation.
Reviewer has confirmed their email address
Purchase a Jaguar F Pace very professional sales team dealt with phil and looked after my sale from start to handover, The vehicle excellent condition throughout, staff very happy and polite
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Arrived and had to search for a sales person. Did not know what stock he had. Instantly stereotyped us due to what we were wearing. Assumed we were not able to afford the vehicle. Did not assist us in any way and was rude and patronizing. Will not buy from here ever!
Reviewer has confirmed their email address
Luigi Iannaccone from Ashridge Vehicles Ltd in response to Rude obnoxious
If the review you posted was a genuine encounter, then I am just as upset and disappointed as you are. I want to speak to you about your visit and understand who was rude and unhelpful, as this behaviour has no place in Ashridge Vehicles. On another note, I can assure you that as a business, we focus on customers' buying experience and aftersales, as this is key to a business's success and growth, so I was surprised to hear that such behaviour took place in the first instance. If you could be so kind as to contact me to discuss this further, this would be helpful, as poor reviews and feedback are a platform to improve. Luigi Iannaccone Sales Director 01442 843884 luigi@ashridgevehicles.co.uk
Anonymous in response to Rude obnoxious
Luigi, Clearly, as you haven’t contacted me directly, after having emailed you directly. Your reply was purely intended to mitigate the negative review and not as you suggested a real concern. It appears that several others have had similar rude, condescending and dismissive encounters with sales staff at your dealership. My genuine review was intended to highlight the inappropriate behaviour and to warn potential customers. I will certainly not be visiting your showroom again.
Luigi from Ashridge Vehicles Ltd in response to Rude obnoxious
Sorry your still not happy with us and needed to respond to our response. We will try harder in future. Best regards
Sammy was brilliant from start to finish excellent professional service. Thankyou
Reviewer has confirmed their email address
Great service from Sammy at Ashridge
Reviewer has confirmed their email address
Ashridge Vehicles Ltd is an Independent dealership that is based in Berkhamsted. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Ashridge Vehicles Ltd
Fourways Corner
Berkhamsted
HP4 1QP
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