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14 reviews from our car dealer reviews community
Leave a review for Ashton Auto Centre

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14 reviews from our car dealer reviews community

Leave a review for Ashton Auto Centre
Click on the stars to start your review
"Poor customer service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having driven down from Worcester we found a van we liked and agreed a straight swap for our immaculate little mini Cooper. Work was needs on the van and it was agreed they'd do it and call us when done and ready t collect. We have called and txt'd them continuously with either promises of them calling back, which they never have and msgs have been ignored. Their customer service is total rubbish, no way to run a business at all. Would we recommend them No, especially having now read other reviews.

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"THE WORST PLACE I'VE EVER VISTED"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van which I had checked over, immediately found faults. Told them the legally had to fix the problems. They had the van for a month, kept fobbing me off with excuses before saying it was ready to collect. Had it looked over again only to find they had simply polished a few parts under the bonnet to make them look new. Now seeking legal paths.

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+0 Found this review helpful

Joe Hussell in response to THE WORST PLACE I'VE EVER VISTED

Hi there was this man's name mr k rehman ??? Who owned this business

"Do not buy from them!!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a van with one months warranty only for it to break down within 10 days. When rung I was told that the company has been sold and changed hands. It is total rubbish, just a tactic to rip people off. The van was put through a new mot but when put through a diagnostic machine showed up many problems. Therefore they gave the van a sham mot to sell it on. This is dishonest and very dangerous as something could have failed at speed causing a crash. Do not buy from them!!!

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+2 Found this review helpful

Anon in response to Do not buy from them!!

Can I ask what the end result was? I need help!

"Waste of time going"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I phoned to ask if 2 cars I was interested in were available- they said yes. An hour later there was only one, but that parked in on forecort and apparently unavailable for another 4 days as 'on loan'. Finally to top it off when I asked to see new mot advertised online listing mentioned ' just done' the online checking app said it was expired, all previous mots showing recurrent fault. Should have trusted these reviews and not wasted my time with Ashton Auto Centre. Stupid used car dealerships, thank you online reviews. Stressful hunt for replacement car continues.

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+1 Found this review helpful
"Very Poor"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Citroën C8 from Ashton Auto Centre, at the beginning of the year. Be for I have ask if they give warranty the man SED yes one month. And after three weeks the car broke down. I was with on money and on car for more then month. I was need transport to work is around 25 miles one way I borrow money from my boss to fix that Citroen and that cost me around £650. They are constantly avoiding any contact with me and every time I talk to someone in this car dealership is the person I talk to is on vacation. Last time I was this car dealer I met the same person who sold me the car and he told me he left the company what he was working at that time. And now he is working for another company from the beginning of march under another name? He said car dealers they do change a name often is that what the do, and he said just to go with it to the court. They changed the name of the company is not only by me, I think there is more people with such a problem like this. Just for this car dealer I will open facebook page to find more people like me with problem like that.

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+5 Found this review helpful

Anon in response to Very Poor

Did you get any luck? This has just happened to me!

"Oscar"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I suggest anyone that is thinking of purchasing a vehicle from Ashton Auto Centre should take extreme caution. They have dishonest intentions. They will take your hard earned or borrowed money, not value you or your custom.

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+3 Found this review helpful

Gem in response to Oscar

I would be interested to hear more about your issues, as I am currently having some issues and looking into my options with regards to trading standards etc

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"excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault Ashton Auto Centre they were very good, I bought a Land Rover for an unbelievable price, when I turned up on the day it was clean and tidy and polished up, they took me through the last bits of paperwork and made sure I was familiar with the dash with it being my first 4x4. Excellent service all round and I'm very happy.

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+0 Found this review helpful
"John Griffiths"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid £4,300 for a car from Ashton Auto Centre with a 3 months warranty. Crankshaft pulley failed after 2 weeks,taking belts and pulley cover with it. After agreeing with the manager to take it to a local garage, because it was un-drivable, I had a bill for £550. I asked for help of half of the bill and after 3 frustrating months of telephone calls was offered £50. He put the phone down on me when I said I was going to trading standards. Don't go there.

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+2 Found this review helpful

gem in response to John Griffiths

I would be interested to hear more about your issues, as I am currently having some issues and looking into my options with regards to trading standards etc

"Fool for buy from them"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Audi A4 S Line estate from Ashton Auto Centre. This car and the service I have received from these guys can only be described as terrible. Since having purchased this vehicle I have spent over 6500 on repairs. If I would not of took finance out on the car it would of been long gone. Ashton Auto Centre did nothing to help resolve the issues with the car. When it was booked in to get worked done, it never got done. Please for your own sake avoid this company do not end up in my situation. I would never recommend them to anyone. They have made mine and my families life hell.

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+3 Found this review helpful

gem in response to Fool for buy from them

I would be interested to hear more about your issues, as I am currently having some issues and looking into my options with regards to trading standards etc

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"vauxhall astra ashton auto centre"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ashton Auto Centre seemed alright to me, no dodgy salesman in sight. The car is fantastic, I've been driving it for around 3 months now and it's never missed beat.

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Dealership Information

With plenty of experience in selling high quality and luxury cars; Ashton Auto Centre brings Bristol a wide variety of options when it comes to picking a new car. Ferrari and Rolls Royce have been seen in the stocklist and they always ensure that every car that is driven away is checked to the highest standard first.

Car Dealer Reviews has recently identified that the website link to this business was not working and so has removed it from this page. If anyone has any further information then please leave a review at the bottom of this page.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews2.3 out of 5 stars — Rated Poor
Excellent
2
Very Good
3
Average
1
Poor
3
Terrible
5

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Contact Information

Address

Ashton Auto Centre
Ashton Vale Road
Bristol
Avon
BS3 2HA

Get in touch

0117 9530564

Opening times

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Dealership Statistics

35%
Would recommend this dealer to family and friends
42%
Thought the dealer was knowledgeable and helpful
30%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Ashton Auto Centre

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