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We have had the same problem part exchanged our family car for a van along with money told van was mot and we would not be disappointed, what a joke!! the van had loads of problems with it showed online it was mot took it to our own garage which showed nothing had been done so how the hell it could have been legally mot is beyond me. Also still no mot as they said they would post it out!! Also still no log book been sent off like they said they would now we having loads of fines for a car we no longer own which one of them is probably driving around in!!!!! Phoned them loads of time just kept palming us off with different stories recon they was gonna send a mechanic out and they didn’t, handbrake completely naffed and dangerous gearbox on way out immaculate van my backside!! Avoid at all costs do not do business with these.
terrible place and horrible people to deal with, paid a deposit I then arranged a courier to go collect the van, the courier arrives the van wasn't there , they pampered the courier and promised to leave him a 5 star review if he did for them ( which he did!!! he's been reported for providing a false review) although he left with no van. so I paid for courier and lost that money I then got told by one of the men that they hadn't received my payment although I provided proof that I had paid through the bank. I then get ignored and ignored by them and was given a load of ridiculous excuses and they even tried to say I was scamming them!!!! I had the proof id paid but when I requested they send me proof that they hadn't received the money they refused. so no van and no money! I then get told i'll be blocked if I called again and to stop pestering them. avoid at all costs!! they now trade under the name THE VAN HUB BRISTOL SAME ADDRESS AS VANS 24-7 AND ASHTON AUTO CENTRE, SAME PEOPLE!
Ashton Auto Centre is now trading as Vans24-7 from same address and doing exactly the same again..........this man must be stopped he has just done a family member out of £1k for an illegal / dangerous van......avoid Vans 24-7 at all costs.
Jackie scammell in response to nasty man & company
Hi did this get sorted if so how??????
Emily in response to nasty man & company
Hi , we are having a similar issue with them now. I would love to hear how you got on and who you dealt with?
Ashton Auto Centre advertises on eBay and gumtree with email address kasreh7860@. Paid a deposit on a vehicle only to find on collection (after a three hour drive) it had failed MOT and there was no chance it was ever going to be legal to drive! Seller failed to refund deposit and made up so many excuses!!!! Do not buy from this seller! Located in Ashton vale road in Bristol.
Avoid Ashton Auto Centre like the plague. They took my money for the car and delivery, but failed to meet with their end of the contract... They gave me lame, unimaginative tales of woe - all lies. The car's central locking suddenly wasn't working, nor was the radio and he'd some how lost the V5 when the car was described as immaculate, superb and mint, ready to drive away. I,ll be speaking with the fraud division of Avon & Somerset police later this day. For those of us who have been robbed by these people, I'd advise we all do the same; the more complaints to the police, the better - can't allow others to go through the same as we have.
E Dyas in response to Cars Commercials/Zone cars/etc.
Hi Craig We are also pursuing a claim against these people- do you happen to know the identity of the managers of this place? We understand that their trading name is a front and they are not a registered company, so I would be curious to know how far you get with the police.
Ashton Auto Centre offered the worst service I have ever experienced. It’s a very long story involving oil leaks, engine warning lights, not honouring the guarantee, lying about being in hospital, playing good cop-bad cop but i think it was the same person! Absolutely nothing was sorted out for me despite hilarious promises and excuses. To this day I still don’t have the paperwork so can’t get tax!!
Do not use Ashton Auto Centre as they sold me a dodgy car. Don't answer you phone calls etc etc etc. complete and utter ...........!!!!!! Keep well clear!
Michelle Evans in response to DON'T BUY FROM HERE
Hi, is this company the same ad Ashton Motors in Bristol, as we were going to look at a car today. If it is I won't bother.
Having driven down from Worcester we found a van we liked and agreed a straight swap for our immaculate little mini Cooper. Work was needs on the van and it was agreed they'd do it and call us when done and ready t collect. We have called and txt'd them continuously with either promises of them calling back, which they never have and msgs have been ignored. Their customer service is total rubbish, no way to run a business at all. Would we recommend them No, especially having now read other reviews.
phil in response to Poor customer service
Hi I have had the same issue with this dealer. Purchased an Audi A4 with 12 months MOT .Yeah right MOT was a joke had it inspected after buying it and it failed on the brakes steering and lights on the dash. Had to go through trading standards to get money back as he would not answer the phone and would not reply to messages. Now trying to contact him about the log book and again no answer. What a nice place to go for a car or van NOT.
Bought a van which I had checked over, immediately found faults. Told them the legally had to fix the problems. They had the van for a month, kept fobbing me off with excuses before saying it was ready to collect. Had it looked over again only to find they had simply polished a few parts under the bonnet to make them look new. Now seeking legal paths.
Joe Hussell in response to THE WORST PLACE I'VE EVER VISTED
Hi there was this man's name mr k rehman ??? Who owned this business
I bought a van with one months warranty only for it to break down within 10 days. When rung I was told that the company has been sold and changed hands. It is total rubbish, just a tactic to rip people off. The van was put through a new mot but when put through a diagnostic machine showed up many problems. Therefore they gave the van a sham mot to sell it on. This is dishonest and very dangerous as something could have failed at speed causing a crash. Do not buy from them!!!
Anon in response to Do not buy from them!!
Can I ask what the end result was? I need help!
Car Dealer Reviews has been informed that Ashton Auto Centre in Bristol has closed down and is no longer trading.
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