9% Reviews
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45% Recommend
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11 reviews from our car dealer reviews community
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11 reviews from our car dealer reviews community

Leave a review for Assured Car Sales
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"Dishonest. "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

He actually lied to my face about the condition, so many issues, they knowingly sold me a scrapped vehicle. DO NOT USE ASSURED CAR SALES.

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Ian Titchener from Assured Car Sales in response to Dishonest.

Hi Paul Im sorry to hear you are not happy with your car,as for saying the car was in aweful condition this is very unfair as you visited are dealership test drove the car and also went round it and you where very happy.We dont sell scrapped cars as this is not possible as the car would be in a scrap yard.All are vehicles are HPI clear so allowing us to sell the car knowing there is no outstanding finance or it hasnt got a SCRAPPED marker on it.

"Awful ---- AVOID!!!!!"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish this had an option to give Assured Car Sales a minus star but sadly it doesn’t. If I can give anyone one piece of advice today is please do not buy a car from this garage. Absolute cowboys!!!!! I purchased a Peugeot 207 convertible back in June of this year and literally from the minute I drove it off the forecourt back to Worcester where I live it flagged up some serious problems. I called and was greeted with a cold response but told it would be ok as it was in the 3 month warranty I could take it back to be fixed and given a courtesy car. I took a day off and drove it the 67 miles back to Swindon…. A few days later I got a call to say it had all been fixed, the engine leak, TPS system, central locking etc. I was so relieved  I picked it up happy as could be… Only to find on my drive back the TPS light came back on lol. When I got home I took it to a local garage and low and behold not a single thing had been done to the car LOL. And not only that the convertible roof was now making the most awful noise, not connecting and leaking. So once again I called and after a few unpleasant words they agreed to collect the car and get it rectified again…. So back it went and I waited to the call. 1 week later I get the call, “It’s all fixed” we will be dropping it back to you on XWZ day….. Car arrived on time, lad who dropped it off (which can I just add was lovely) drove off and that was done!!! Until I left work to drive home and surprise surprise, roof was still rattling horrendously and the smell of oil was awful…. I called Assured Car Sales AGAIN and was met with the disgusting attitude of Jake, and told I would need the Manager (who is never in when there’s a problem by the way) I decided there and then I wanted to do an unwind… Which I was entitled to do….. Of course I needed an independent evaluation on the car, which I got done, only to be told AGAIN not a thing had been done to the car on both trips back and that my head gasket was about to go and the roof was faulty… Yet funnily enough according to assured cars all these problems and been rectified TWICE!!!! Anyhow cut a long storey short the car was eventually sent back, I got my money back after a week or so of hassle (from their end) the car was not fit for sale!!! So please if you are considering buying a car from Assured Car Sales DO NOT!!!! They are cowboys and as for the garage they use to rectify any issues with the cars they sell well I am not sure they are qualified! Rude staff, rubbish cars, and awful after care!!!! AVOID LIKE THE PLAGUE!!!!!

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"Made promises they never kept - just to "
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Assured Car Sales promised my wife that they would fix her sun visor if we purchased our car. Years on, they never got back. The last time we rang them, they said that they "couldn't find one on eBay". What a joke! I really thought they would have fitted a new one, given we'd just bought a car off them. I have no trust in them at all. Given up now.

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"Car broke down within a week"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used vw, inc warranty. Car broke down within a week, dealership refused refund, had to pay for costs due to warranty not being worth the paper its written on.

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"Aggressive sales"
1.8 out of 5 stars See
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Vehicle cleanliness
Value for money
Resolving issues

I have no idea how these guys are still in business they seem to be some kind of timewarp back to a time when you could just lie to potential buyers. They seem to forget that the internet allows people to look at a wide range of options and not just buy what is in front of them. I would avoid.

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"Not the best... "
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mondeo from here in February. It was clean and in very good condition but I have had a couple of issues with it. The dealers have been quite helpful but i think they should have known about the issues and informed me before I purchased the vehicle so based on that, I don't think I would recommend them.

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"Not too bad "
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a couple of issues with my Vauxhall Insignia but nothing major and the issues have been resolved. The car was clean when I collected it and was is in good condition and it was a good price.

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"Audi Buyer "
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Audi for almost 6 months now. I have had an issue with the CD player since I got the car. The dealer has bought a new one but its not the correct one so I'm still in the process for getting it sorted. The car was clean and in good condition when I received it. Over all I would recommend the dealership but I would recommend you thoroughly check any vehicle you intend on buying.

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"Really happy"
5 out of 5 stars See
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Vehicle cleanliness
Value for money
Resolving issues

Very good service. The staff are very helpful and friendly and the car is spot on. I bought a Renault from Assured Car Sales back in June and up to now everything has been perfect. The car was really good value for money. I would recommend this dealership to anyone.

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"pretty good"
4 out of 5 stars See
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Value for money
Resolving issues

I bought a Peugeot 206 from this dealership and the whole experience was pretty good, at one point the engine fell off but this was a quick and easy repair which I got sorted myself. The car was really good value for money and the people at the dealership were helpful. I would recommend them.

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Dealership Information

Assured Car Sales is an Independent dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
11 reviews2.7 out of 5 stars — Rated Average
Excellent
2
Very Good
2
Average
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Poor
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Terrible
2

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Contact Information

Address

Assured Car Sales
Transfer Bridge Industrial Estate County Road
Swindon
Wiltshire
SN1 2EL

Get in touch

01793 692672
http://www.assuredcarsales.co.uk

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Dealership Statistics

45%
Would recommend this dealer to family and friends
9%
Percent of reviews responded to by this dealer

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