4% Reviews
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40% Recommend
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22 reviews from our car dealer reviews community
Leave a review for Assured Car Sales
Leave a review

22 reviews from our car dealer reviews community

Leave a review for Assured Car Sales
Leave a review
"Not very helpful, left me in tears"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been recommended to use Assured Car Sales by a friend. (I wish I had checked all the reviews). I paid a deposit on 21st Dec 2020, for a car I was really interested in, and the remaining balance was paid on 24th Dec 2020. I was given a 3 month warranty and a year free AA cover. I began to have problems with the car a few weeks later, the engine management light was coming on and the car was going into limp mode, so I got in contact with the preferred garage used by Assured Car Sales, who are Autoworks in Witchelstow, Swindon. They confirmed that there was an issue with the cambelt sensor, however, I was told that this was not covered by the warranty and Ian at Assured had paid for this repair, I don't know how much the bill was. I was told that the EML staying on after turning the ignition on wasn't a problem although it might take a couple of attempts to start the car. I persevered with this, but I started to have further problems and called the AA, who advised that it would be beneficial to replace the battery, so I replaced the battery at a cost of £130.00 The car continued to have problems starting, so much so, that I have to keep a battery pack in the car, to use when it won't start, extremely embarrassing and possibly a little bit dangerous in Tesco Petrol Station. I had enough last week and I booked the car back into Autoworks on Wednesday 17th March for investigation, no contact until I called them on Friday afternoon when they told me that the car needs a new Fuel Pump, and they were going to get in touch with the warranty company. I had a call back this morning 22nd March, and Autoworks said that it wasn't covered under the warranty, so he would call Assured Car Sales to ask if they would cover the cost of £546.76, for the repair, I had another call from the garage who told me that Assured Car Sales will not cover this cost, and I would need to pay for the repairs if I wanted the car to run properly. I called Ian at Assured Car Sales, who told me that the warranty expired on 21st March, when it actually expires on 24th March, why would the warranty need to start before I had paid for the car in full, he said that if the warranty company won't cover this part as it is a hidden part of the engine, then the owner of the Assured Car Sales business will not be willing to pay for the repairs. I have had to source the money to get the car fixed, as I have a disabled daughter who thankfully has not had any appointments over the last 6 days, which is how long the car has been in the garage. I have to take my daughter for her COVID-19 injection on Thursday this week. I haven't even had the car for 3 months yet. I am so upset!!!! I don't want to give this company any praise or good reviews

"Where's my Licence"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove up from Cornwall, to view a Citroen C4 and was asked for my licence to enable me to take it for a trest Drive, The car was a load of pants, and I forgot to retrieve my Drivers Licence from the office, phoned them up a couple of days later, and asked if I had left it behind,they read out about Half a dozen before they got to mine and assured me they would post it to me ....... Never seen my licence since, when I phoned again to ask if it had been sent they denied any knowledge, Please Beware of this Garage ,I am now in the process of speaking to the Police and DVLA ......

"Poor"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First of all I got a car that was smoking like hell, DPF light coming on and off, smoking. Managed to swap the car for another.. and thought perfect the car had no issues... I’ve had the car about 2/3 months and today the engine light is flashing and juddering when driving... rang them up to get nothing but bad attitude, very unhelpful. Same with the people who the warranty it through! Defiantly go elsewhere and not Assured Car Sales!!

"Great service from start to finish"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Vauxhall Astra SRi. Friendly staff and happy to answer any questions. Nothing to much bother. Would happily use Assured Car Sales again and recommend to others.

"EXCELLENT SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service from Jake, 100% would recommend Assured Car Sales in Swindon.

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+0 Found this review helpful
"Used Car Sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service at Assured Car Sales, good after care. They couldn't do enough for me hence the 5 stars. Car is fabulous and have had no issues.

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+0 Found this review helpful
"Old tricks to lure customers"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled 4 hours each way after arranging to see a car that they’d advertised only to be met by a young salesman who, when I arrived and mentioned the car, put on a sickly, false smile and said “I’m very sorry, we sold that one 5 minutes ago”. Do they honestly think that customers are so naive as to believe that old line? I didn’t give him the chance to follow up with the inevitable “...but we have others that might interest you”. Take heed of the other reviews on here, Assured Car Sales are timewasters.

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+2 Found this review helpful
"Sharks"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Fiesta off Assured Car Sales 2 years ago being a trusting fool I took them at there word that they would put a new m.o.t on the car I reported a noise on the back nearside if the car they said they would fix it. I picked the car up and drove it home on inspection the to front tyres only had 1.6 tread depth I rang them up to be told F-----f it passed the m. o. t the bare minimum to pass is 1.6. The noise at the rear return and was diagnosed as a broken rear spring. Never Never buy from these Sharks you will regret it. Brian

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+7 Found this review helpful
"Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service at Assured car sales. I recommend

"Avoid at all costs"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had the unfortunate experience of recently buying a car from Assured CAr Sales. Nothing but problems since. These guys are rude, aggressive and patronising when you speak to them about concerns. My full review is to follow.... In the meantime do yourself a favour and go elsewhere!!!

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Dealership Information

Assured Car Sales is an Independent dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews2.6 out of 5 stars — Rated Average
Excellent
6
Very Good
2
Average
2
Poor
5
Terrible
7

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Contact Information

Address

Assured Car Sales
Transfer Bridge Industrial Estate County Road
Swindon
Swindon
SN1 2EL

Get in touch

01793 692672
http://www.assuredcarsales.co.uk

Opening times

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Dealership Statistics

40%
Would recommend this dealer to family and friends
4%
Percent of reviews responded to by this dealer

Additional Information About Assured Car Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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