0% Reviews
replied to
20% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


5 reviews from our car dealer reviews community
Leave a review for Marshall Grimsby BMW

Click on the stars to start your review

5 reviews from our car dealer reviews community

Leave a review for Marshall Grimsby BMW
Click on the stars to start your review
"Atrocious "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been buying bmws for over 10 years and never have I had the experience as I have from dealing with one of the salesman at Grimsby BMW called Dan. He was very unprofessional and unhelpful. Standards of dress sense, in different aspects such as scuffed shoes and a creased shirt. Countless times his attention was elsewhere, mainly on his mobile phone. Clearly he is unaware of product knowledge and standards. The 5 series has always being one of my favourite vehicles, but Dan was very reluctant to conduct a test drive as he seemed rushed, probably because it was near closing time. I like to take my time to choose my vehicles as I need it to be right for me. On this occasion I was absolutely astonished that someone could work in such an professional environment and have no idea what he is doing. I shall be purchasing elsewhere.

Respond to this review

+0 Found this review helpful
"Motorcycle review"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi all, Took my motorcycle in for service which was extremely expensive. Collected a damaged bike, seat torn and fairing scratched. Marshals motorcycle team are poor, save yourself some time and tears and find anywhere else.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Damage your vehicle "
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible service from Marshall BMW in Grimsby. They damaged my car when in for service TWICE, 12 mile road test of my M3 which my car logged as being driven very fast... untrustable

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Dangerous practices"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had 4 new brake disks & 4 new sets of brake pads fitted onto my 5 Series during a major service interval. I received a phone call from Marshall Grimsby whilst driving back home 40 miles away. The service coordinator wanted me the come back to BMW Laceby as they needed to do a 2nd wheel nut tension check. I stopped my car on the side of the road (some 35 miles from the garage by now) only to find the Locking Wheel Nut Adaptor still on the nut on my from wheel. No wonder the service team wanted me back at the garage. Since that incident, some 4 weeks ago, i have not been contacted by BMW to offer an apology or anything. Marshall BMW is probably the worst dealership i have dealt with!!!!! In addition, i was going to purchase the new 2017 5 Series BMW from there............no more though.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Vince"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are very forth coming and very professional in dealing with customers and mke sure your happy

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Astle Grimsby was bought out by Marshall Motor Group who are now operating at this dealership.

If anyone has had an experience at this dealership then please leave a review below.

Deals in: Cars
Manufacturers: BMW
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews1.8 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
2
Terrible
2

Add Review


Contact Information

Address

Marshall Grimsby BMW
Grimsby Road
Laceby
Grimsby
South Humberside
DN37 7DP

Get in touch

01472 728332
http://www.marshallgrimsbybmw.co.uk/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

20%
Would recommend this dealer to family and friends
20%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Marshall Grimsby BMW

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information