I have recently bought a used car with the help of Adam Kissane at BMW Marshall Grimsby. Adam was professional throughout the sale, attentive and knowledgeable. I was buying without viewing the car as it met my specification and he arranged a fully video of the car, pointing out all key parts, responding to my questions and organised the collection of my trade in car and delivery of the new one seamlessly. Highly recommended and would buy from Adam again.

Just come off the phone with probably the most helpful parts department member of staff I've dealt with in a very long time and as a Fleet Manager for a local transport company I've dealt with a few. Took the time to not only advise me what I needed but also advised me that whilst they didn't have it in stock, it was available centrally and also held me on the phone long enough to be able to advise me that it was ordered and would be delivered to the branch the following morning. He also advised me that there was an outstanding recall on the car Very Impressed with Ben.

I’m not a customer of Marshall’s but have recently bought a used BMW which was serviced by them back in 2017. Whilst I could see from BMW customer services the car had a full history most of the paperwork was missing. Gareth in their service department very kindly looked up the info and sent me through all the history on the vehicle for me to print off for my records giving me huge peace of mind. He didn’t have to do it but did hence I think it’s fair to leave a review.

Wouldn't use again as they can't do warranty work wen car is under warranty they tell you to take some were else and you can do it under bmw warranty but wot they don't tell you you have to pay out of your own pocket and claim it back unfortunately have to leave 1 star as I can't leave 0 stars

Avoid at all cost this Totally Greedy, Arrogant and Disrespectful Marshall Grimsby BMW Dealership they offered Me yesterday Friday 19/08/2022 a ridiculously low offer for My Citroen C4 2021 against their over priced 2016 BMW 3 series on a 66 plate so be warned buy your car else where you have been warned as they are a Greedy terrible BMW Dealership,Dean M.

So had my mobility car in for it 3 year mot Could not understand as to why that with in 3 weeks of having it serviced they found that two of my tyres were losing pressure! and back wiper blade was juddering ? Nothing apparently was found on previous service On returning the car the man who brought it back from Marshall’s was very abrupt when I asked him he could put my car back on the driveway his reply was No I’m not allowed to been told not to so I said to him why ? No reply but on reflection probably the best decision as the last time he brought the car back from servicing he reversed it onto my patio sideways so half was on patio and front of car on driveway?! Resulting in the weight breaking some of my patio flagstones rang twice to put a complaint in to Marshall’s and no response Very rude and unprofessional wish we hadn’t got mobility car from this so called dealership never treated with respect or any response would not ever go to this dealership ever again they have no idea how to deal with mobility customers all in all very disrespectful

All members of Staff ive encountered are friendly and helpful and the used car I purchased I cannot Fault. I would also like to Thank Ewan for going above and beyond helping me out through the part exchange process.

Don't buy a used BMW from these I bought BMW only had it 3mths took it for a 3 year check needs £1200 worth of work they just turned a blind eye to it very disappointing warning don't buy from these cowboys