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50% Recommend
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12 reviews from our car dealer reviews community
Leave a review for Aston Vauxhall Ltd
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12 reviews from our car dealer reviews community

Leave a review for Aston Vauxhall Ltd
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"Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Grandland X from Astons Vauxhall and have to say the customer service is very good even when done by phone or email. The car was delivered to me in Milton Keynes along with a pork pie, who could ask for more.

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+1 Found this review helpful
"Not very helpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went to view the used cars and particularly an automatic. I’d initially spoken with Aston’s in the morning and said we would be along later that morning. On arrival we asked to speak with the lady concerned but we waited for a while and since no one came I suggested going our to look at the cars. The receptionist told me that another salesperson could help and we did expect him to accompany us to show us where the automatics were. He just said “go and look and come back to me if there’s one your interested in”. Bearing in mind we were the only customers in at the time thought it a bit odd. However, out we went to search and couldn’t see a single automatic. We couldn’t go back in the same way so I indicated to the salesman that we couldn’t see one...he didn’t offer to come out so we left. Very disappointed as you would expect a more professional service at a dealership. )

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+0 Found this review helpful
"A brilliant experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just purchased a brand new Mokka X Griffin Plus from Aston Vauxhall .I dealt with Katie Hill who was excellent , I have never had such an easy expereance of buying a new car before .The car was delivered by a low loader and the driver Andy who was excellent .I would thoroughly recommend Aston Vauxhall to anyone who wants to purchase a new car.

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"some issues but sorted eventually "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here in February. The customer service was very good at the start and the car was clean and in good condition when I collected it. The car was pretty expensive and I have had some issues - some of which have been a bit of a hassle to be resolved but I do really like the car.

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+1 Found this review helpful
"Terrible aftercare"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a brand new car from Peter Battlet at Aston Vauxhall and he promised me the world. He even deliberately wrote down lower prices for instalment. Once the deal was done he did not honour any of the promises, please people do not trust them, get everything in writing.

James Jeal from Aston Vauxhall Ltd in response to Terrible aftercare

We're sorry you had this experience with us, it is not our intention. Could you drop me a quick email with your name and registration? We'll investigate this matter with urgency.

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"Poor"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor customer service, I had to do a lot of waiting around and the car was not as described. It had a few issues that the dealers have not resolved and I wouldn't recommend or use this garage again. They were very dishonest too.

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+1 Found this review helpful
"Mike"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scratches and dents they said the would fix were not done when i went to collect the car. They just said they had done their best but they had not been touched if you want my opinion.

"brian streeter"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aston Vauxhall in Melton Mowbray were very good before the sale. They fitted a tow bar which is not fit for purpose, and three weeks and this problem is still not resolved. I have been given the run around on telephone, but no progress has been made.

"d keen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and not pushy at all, nothing was too much trouble, gave me a good trade in price for a non runner. Definitely recommend them.

"David Plank"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very customer focused in the service team. Keep up the excellent work.

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Dealership Information

When you are looking for a new or used Vauxhall across Leicestershire; Aston Vauxhall as they are known locally have a wide variety of cars for you to choose from. Not only are they specialists in stocking new and used Vauxhall cars and vans but they also have other makes and models on site too. As well as great choice in cars from their dealership in Melton Mowbray, they also have on site MOT and servicing available for your vehicle.

If you’re the owner or employee of this business, please fill us in on a little about your business and why customers should come and visit. Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

 

Deals in: Cars, Vans
Manufacturers: Vauxhall
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3.5 out of 5 stars — Rated Very Good
Excellent
6
Very Good
2
Average
0
Poor
3
Terrible
1

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Contact Information

Address

Aston Vauxhall Ltd
The Vauxhall Centre 39 Beler Way
Melton Mowbray
Leicestershire
LE13 0DG

Get in touch

01664 869330
http://www.astonvauxhall.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
8%
Percent of reviews responded to by this dealer

Additional Information About Aston Vauxhall Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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