11% Reviews
replied to
44% Recommend
to friend



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9 reviews from our car dealer reviews community
Leave a review for Aston Vauxhall Ltd
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9 reviews from our car dealer reviews community

Leave a review for Aston Vauxhall Ltd
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"some issues but sorted eventually "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here in February. The customer service was very good at the start and the car was clean and in good condition when I collected it. The car was pretty expensive and I have had some issues - some of which have been a bit of a hassle to be resolved but I do really like the car.

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+0 Found this review helpful
"Terrible aftercare"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a brand new car from Peter Battlet at Aston Vauxhall and he promised me the world. He even deliberately wrote down lower prices for instalment. Once the deal was done he did not honour any of the promises, please people do not trust them, get everything in writing.

James Jeal from Aston Vauxhall Ltd in response to Terrible aftercare

We're sorry you had this experience with us, it is not our intention. Could you drop me a quick email with your name and registration? We'll investigate this matter with urgency.

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"Poor"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor customer service, I had to do a lot of waiting around and the car was not as described. It had a few issues that the dealers have not resolved and I wouldn't recommend or use this garage again. They were very dishonest too.

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"Mike"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scratches and dents they said the would fix were not done when i went to collect the car. They just said they had done their best but they had not been touched if you want my opinion.

"brian streeter"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aston Vauxhall in Melton Mowbray were very good before the sale. They fitted a tow bar which is not fit for purpose, and three weeks and this problem is still not resolved. I have been given the run around on telephone, but no progress has been made.

"d keen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and not pushy at all, nothing was too much trouble, gave me a good trade in price for a non runner. Definitely recommend them.

"David Plank"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very customer focused in the service team. Keep up the excellent work.

"John Hewer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealer gave me a good trade in on my old car and my new car was exactly what I wanted. The sales person was very helpful and there was no hard sell.

"Pinku"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found that buying car from Aston or from Internet didn't make any difference as the car I have purchased had problems from the day of purchase; couple of them were addressed on the week of purchased; but dismissed as no problems. Later in 20 Days time I have taken appointment to get it checked again when the windscreen wipers stopped working and was told that I have completed the 3000 miles so the car is out of the warranty. I would never recommend this dealer to any friends.

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Dealership Information

When you are looking for a new or used Vauxhall across Leicestershire; Aston Vauxhall as they are known locally have a wide variety of cars for you to choose from. Not only are they specialists in stocking new and used Vauxhall cars and vans but they also have other makes and models on site too. As well as great choice in cars from their dealership in Melton Mowbray, they also have on site MOT and servicing available for your vehicle.

If you’re the owner or employee of this business, please fill us in on a little about your business and why customers should come and visit. Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

 

Deals in: Cars, Vans
Manufacturers: Vauxhall
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.5 out of 5 stars — Rated Average
Excellent
4
Very Good
2
Average
0
Poor
3
Terrible
0

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Contact Information

Address

Aston Vauxhall Ltd
The Vauxhall Centre 39 Beler Way
Melton Mowbray
Leicestershire
LE13 0DG

Get in touch

01664 869330
http://www.astonvauxhall.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

44%
Would recommend this dealer to family and friends
11%
Percent of reviews responded to by this dealer

Additional Information About Aston Vauxhall Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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