0% Reviews
replied to
25% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


4 reviews from our car dealer reviews community
Leave a review for Austen Trading Ltd

Click on the stars to start your review

4 reviews from our car dealer reviews community

Leave a review for Austen Trading Ltd
Click on the stars to start your review
"Not Good"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got my money back following a dispute over a car with incorrect mileage. Sales aftercare is non existent, thought this type of dealer went out with the 80's...

Respond to this review

+1 Found this review helpful
"Stephen Higgins"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Totally disgusted with the way I have been treated by Austen Trading. I thought Garages like this were long gone, more the fool me. Promised to put a full years MOT on car, never did, advertised with built in Sat Nav, it does not work. Contacted them multiple times at first they gave me some nonsense promising to sort it out and now just ignore me .

Respond to this review

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"car dealership review"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldn't buy from Austin Trading again, to summarise the car was sold with existing faults, they ignored multiple emails and they responded with their legal team telling me they weren't liable for the faults, I believed this to be an intimidation tactic as they were clearly liable, eventually they admitted fault and paid almost the full amount of the repairs but I almost had to get a solicitor involved. The van is now great but dealing with Austin Trading was a hassle.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful

Stephen Higgins in response to car dealership review

I agree , lied to me about getting a full years MOT , Also advertised car with sat nav , it has one but it does not work . They ignore any new emaills etc . Now with finance Co before I take it any further .

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"overall a good experience"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I am being up front with anyone reading this review I have to say that I found Austen Trading Ltd to be expensive when comparing what I bought with other cars of a similar age/ model online. Price aside I have no other negative comments because they were very good apart from that.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Austen Trading Ltd is an Independent dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
0
Very Good
1
Average
0
Poor
2
Terrible
1

Add Review


Contact Information

Address

Austen Trading Ltd
Chelworth Road
Cricklade
Swindon
Wiltshire
SN6 6HE

Get in touch

http://www.austentrading.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Austen Trading Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information