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called regarding a car. person on the phone was really rude and didn't seem to care about my questions i had asked. ask if the price was negotiable as it was higher price than other dealers and the guy on the phone goes to me to buy a car cheaper from somewhere else and i find that very rude as i was really interested in this car but no way am i going to bother with them. bad service.
Customer Care Team from Auto Motion Peterborough in response to rude and no customer service
Hi Shah, We're very shocked to hear your feedback and are very keen to investigate into it further. Please can you email email@example.com, with your full name & the vehicle of interest. Kind regards Customer Care Team - Auto Motion Peterborough
What a refreshing and positive change from the usual car buying process. Umare and the team at automotion are exceptional, I’d rate him and automotion 10/10. Having bought from BMW dealers, and privately this is by far and wide the best car buying experience. The car was MOT’d, taxed and prepared and looked even better than the pics on the website. All in all if you want a high spec car, then I can’t recommend Automotion enough. You can virtually buy just off the pictures of vehicles on the website - but I made the effort to slep up to Peterborough and see the car, have a test drive (which was here are the keys - enjoy yourself). Car was cleaned and sparking when delivered so really impressed all round. So kudos to Umare and team for running a slick and customer centric business. Will be back for my next BMW!
Paid a deposit of £500 and was given an invoice I was told the car would be ready in 5 days as it needed an MOT and service. The garage then increased the price by £2000 and wanted me to pay the money into their account before being able to go back to the garage. They then emailed me to say the car was not for sale to me anymore but I couldn’t have my deposit back. DO NO TRUST THESE PEOPLE.
Customer Care Team from Auto Motion Peterborough in response to would not recommend
Hi Darren, We're very shocked to hear your feedback and are very keen to investigate into it further. Please can you email firstname.lastname@example.org, with your full name and the registration of the vehicle. Kind regards, Customer Care Team - Auto Motion Peterborough.
Darren Lamb in response to would not recommend
The dealers response is also a waste of time. I did email as asked to but not even a reply. Buyers be very aware !!! And still the car is for sale, that’s one consolation, I hope no one ever buys it.
It was a pleasure to deal with amure , he was honest and sincere , you won’t leave unhappy , the cars are presented very well and he does what he says , which in the car industry is rare , would highly recommend auto motion , u won’t be disappointed
I bought an Audi A3 just based on the photos and description of it. Was very happy when it got delivered and looked even better than the photos.
Umare from Auto Motion Peterborough in response to Great service
Dear Callum - Thank you very much for taking the time to share your feedback and 5* rating.
My 18 year old Son found a car on-line, and then has asked me to carry out, all the nessesary enquiries. Unfortunately, there was only one photo of the car initially, as the dealer had purchased the vehicle, but it was not physicaly at his dealership. The dealer, a Mr Umare Malik, informed me of the time line, and the condition of the car, over the phone, and stated that he would send me additional photos, as soon as the car arrived, which he did. As I am currently living in South Wales, and the travel time to Peterborough, was four hours, I wanted as much information about the vehicle as possible, and Mr Malik was very forthcoming with this, even to the extent that he informed me, that there was a faulty exhaust bracket, that he was going to rectify, even though this meant a delay in the possible deal. And when I say, a faulty bracket, there was an intermittent rattle that he noted, and he did not want us to wast any time and money, traveling to Peterborough, until the car was in perfect condition. In addition to this, the satellite navigation system needed an update, but there would have been a delay for this work to be carried out, and as my Son, had recently passed his driving test, he wanted the car ASAP, so Mr Malik arranged for this update to be done, at a local BMW dealership, close to home. In the review title, I have mentioned honest, and that is because, my Son & myself would not have noticed the intermittent exhaust rattle, and we would not have been aware of the satellite navigation update, for some time after purchasing the vehicle, but Mr Malik was very transparent from the start. On arrival at the dealership, the car was positioned at the front of the four-court, in outstanding condition. Mr Malik gave a detailed overview of the cars functions, to a very excited 18 year old, and then the car was taken for a test drive. The dealer ship, is very impressive, & we were provided with some light refreshments, and made to feel very welcome. Due to the day being on a Sunday, my Son had a few technical issues trying to transfer the outstanding funds, and Mr Malik wasn't only accommodating, he was very helpful and knowledgable. The weather wasn't great, for our journey home, but my Son's new car, put a smile on his face for the entire journey.
Umare from Auto Motion Peterborough in response to Professional & Honest.
Richie, thank you very much for taking your time out to post your review, your comments are very much appreciated, it was a pleasure to personally deal with you & your family myself & i hope to see you in the near future when your looking to change over. Kind Regards Umare Malik
Bought the car without viewing, very accurate description from the garage. Car arrived in immaculate condition. Brett helpful and would deal again.
Umare Malik from Auto Motion Peterborough in response to Honest and great to deal with
Paul, thank you very much for taking your time out to post your review, your comments are very much appreciated, it was a pleasure to personally deal with you myself & i hope to see you in the near future when you decide to change over. Kind Regards Umare Malik (Managing Director)
I Sean James purchased a Range at over from AutoMotion Peterboro. I did not go and view the car, just looked at pictures and took their word that the vehicle was alright. When the car was delivered to me in Lewes East Sussex it was exactly what I made Malik in Sales had told me about it. So Mr Malik and his company are 100% genuine to buy a car from. They went out of their way to make sure I was completely satisfied.
Umare Malik from Auto Motion Peterborough in response to Went out of way
Dear Mr James - It was a pleasure to deal with you, Im delighted that you had a great experience & I look forward to dealing with yourself in the future on your next purchase Kind Regards Umare Malik.
Professional service at Auto Motion.
Staff from Auto Motion Peterborough in response to Krisztian Kalmar
Thank you Mr Kalmar for your kind words.
The customer service that I received was perfect. Never once did I feel that I was being rushed or sold incorrect information. In the end, I purchased a car from themselves which I am very happy with.
Staff from Auto Motion Peterborough in response to Perfect Customer Service
Dear Mathew - Thank you very much for taking the time to share your feedback and 5* rating- we appreciate it. We're delighted that you had a great experience when making your recent purchase from Auto Motion Peterborough. Kind Regards - Customer Care Team
Auto Motion Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Auto Motion Peterborough
Eagle Business Park 17a Imperial Way
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