54% Reviews
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71% Recommend
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81 reviews from our car dealer reviews community
Leave a review for Auto Motion Peterborough
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81 reviews from our car dealer reviews community

Leave a review for Auto Motion Peterborough
Leave a review
"Excellent service and very smooth proces"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The BMW X5m purchased was absolutely stunning and condition was like it came from BMW, customer service was great and one look inside their showroom shows they carefully stock their vehicles. Highly recommend and would definitely use them again. Genuine lads and very welcoming.

"BMW x5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW X5 from Auto Motion Peterborough. They were thorough, knowledgeable and managed to get the car ready for me earlier than expected. They explained the full buying process and provided me with clear documentation on how to complete my purchase. It was a simple and an easy process with no hassle, the best thing is they offer a 14 day money back guarantee, which states I can drive up to 50 miles before any fees, id rather have this over a test drive any day. Brilliant service and a top notch car. Thank you

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"BMW 420D M Performance"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say. Faultless. If Umare was any more laid back he would fall over. The place has an excellent ambiance which puts you at ease. Would definitely recommend buying a car here and would definitely use again. Thank you Umare..

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"Audi A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's been 3 days since I had my Audi A6 Quattro delivered. It was nerve wracking buying a car that I'd only seen images of online. All I can say is the car is so much better in the flesh I'm over the moon. Outstanding service from Auto Motion, and a thank you to Umare I'm a very happy man.

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"Give your money to charity "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After the 3rd call to mr Malik about the car we had seen on his website my son was told to f / off if his not happy waiting 2 weeks for the car . to my disbelief I paid for the car ,I still can’t believe I paid for it but the car looked good . That was the only thing that was good. We waited over 2 weeks to get my money back . You buy at your own risk

Customer Care Team from Auto Motion Peterborough in response to Give your money to charity

As per to our terms & conditions of business, upon being agreed by yourself, all refunds are subject fraud & money laundering checks, which can between 7-14 working days to process by our accounts team. Kind Regards Auto Motion Peterborough.

Dave Buzzer in response to Give your money to charity

Hi, I came looking for reviews EXPLICITLY because of the experience I had with this extremely rude and arrogant company. They don't let you test drive cars and apparently offer a "14 day money back guarantee". Funnily enough I won't be testing that offer out. The guy on the phone was, frankly rude. Shame on you Automotion...you are part of the problem!!

"Horrible customer service!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst possible experience with a car dealership. Bought a car from them 3 weeks ago. Noticed a problem with the car a week ago and tried to contact the warranty team to get this fixed however they rejected the claim as the problem with the car was something the dealership said they fixed. Warranty team clearly stated that the problem occured as it was poorly fixed by the dealership. I tried to get his resolved with the dealership but the said they won't deal with me and to never call them again.

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Customer Care Team from Auto Motion Peterborough in response to Horrible customer service!!

Dear Akhil, We take on board your feedback and whilst we appreciate the frustration that occurs when faults develop in a car, we do need to highlight you to the following: 1. All our vehicles undergo rigorous and documented inspection before the point of sale. 2. We have no record of any faults being highlighted at the time of initial inspection and according to our records, you contacted us after 2 months of purchase, advising us of these faults. 3. As per our terms and conditions which were agreed to at the point of sale, of a fault should appear which is subsequently covered by guarantee then the vehicle is to be returned to our site to undergo inspection and repair by our authorised repairs. In your case we allowed you to obtain a quote for these works so that we could consider the garage and the type of works that were being undertaken. Due to the terms of the guarantee we cannot simple authorise any works to go ahead without first being assured the work would be undertaken to a reasonable standard. For that reason we did ask that the vehicle to be bought back to us to undergo the requisite repairs to keep it inline with the terms of guarantee as stipulated by our managing board, however you refused. 4. We pride ourselves in providing exceptional after-care service. It is the nature of a vehicle that faults can often arise without warning and for that reason our guarantee process is in place to ensure any fault covered is duly repaired to a high standard. We would never authorise works being carried out without first an estimate and notification of the garage in order for due diligence to be undertaken. If you do have any further questions, please do hesitate to contact our customer liaison team directly at customercare@automotionpeterborough.co.uk. Kind Regards Customer Care Team.

"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw the car I wanted on auto trader which stood out to me straight away. I went and saw the car in person at Auto Motion and was not disappointed. The service from Umare and the team was first class, and the cars he has there are of an excellent standard. I will definitely be back in the future!

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"A great experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What do you want from a used car dealer? Fair pricing, professionalism, courtesy, a range of quality cars in superb condition, no pressure from pushy salesman, friendly service and, last but not least, honouring promises made regarding after-sales attention? If so, Automotion ticks all the boxes. In truth, my recent purchase from this efficient dealer was at the bottom end of their price range but I couldn't have been treated any better than if I'd bought their most expensive car. Initially viewing the car, I was left completely alone with an employee only showing up when I had a query. Once I'd made my decision the owner, Umare, exhibited a mix of friendliness, calm and complete professionalism. And, equally importantly, he stuck completely to his word when a niggling, but far from serious, problem surfaced with the vehicle once I'd driven it home. He had promised to reimburse me for the rectification work carried out by Audi Peterborough once his own guys had identified the fault. Once I'd provided the invoice to him online the money was in my bank account within, literally, minutes. I had the same experience when I sourced a driver's manual pack online. In summary, I can't fault the whole experience with Automotion. When I next need a car, they'll be my default choice. I wish them every success.

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"Easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very easy organisation to do business with; the can-do attitude naturally flowed.

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"professional and relaxing purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars all high specification including the low mileage Golf R of my choice .No sales pressure, very relaxing and enjoyable experience Recommend Auto motion and its young professional owner who personally selects all of his extensive stock.

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Dealership Information

Auto Motion Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
81 reviews3.9 out of 5 stars — Rated Very Good
Excellent
55
Very Good
3
Average
2
Poor
5
Terrible
16

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Contact Information

Address

Auto Motion Peterborough
Eagle Business Park 11-12 Heron Court
Harrier Way
Peterborough
Cambridgeshire
PE7 3AT

Get in touch

01733 331340
http://www.automotionpeterborough.co.uk/

Opening times
Mon APPOINTMENT ONLY
Tue APPOINTMENT ONLY
Wed APPOINTMENT ONLY
Thu APPOINTMENT ONLY
Fri APPOINTMENT ONLY
Sat APPOINTMENT ONLY
Sun APPOINTMENT ONLY

Dealership Statistics

71%
Would recommend this dealer to family and friends
54%
Percent of reviews responded to by this dealer

Additional Information About Auto Motion Peterborough

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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