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51 reviews from our car dealer reviews community
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51 reviews from our car dealer reviews community

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"Useless!!!!! Dont buy from!!! "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

**AVOID AVOID AVOID** They take your money/custom and that’s all they care about! Was told I had several features on my car for it to turn up with none of them. Had faults on car within 6 months of which they offered to fix after a lot of hassle and then comes back with more faults CAUSED BY THEM!!! I was then told to enjoy my weekend and the boss will enjoy his weekend in his X5. DO NOT DEAL WITH THIS COMPANY!!! Avoid Auto Pavilion at all costs!!!!!!

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"Collette Lucas"
1 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

1 star is far too much for Auto Pavillion. We will be reporting these guys and potentially taking legal action against them. The stress they have caused us is unreal - we have been spoken to appallingly by various members of this "team", one in particular. A car was delivered to us for a test drive despite trying to say we were no longer interested, the car was returned and we were told the agreement would be unwound. Over a week later and we are still waiting for confirmation of this, whilst continuing to receive letters from the finance company stating a direct debit has been set up and will be going ahead. Several calls to Auto pavillion and the finance company and I am now running out of time to get this agreement cancelled which I'm certain is Auto pavillion's plan. I have been laughed at, put down and told "I don't need to explain myself to you". Never in my life have I experienced such horrific, vile customer service. I'm not sure it can even be called that. Having read other reviews, I'm surprised these guys are even still allowed to sell cars. Please avoid at all costs to save yourself months of stress.

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"Great service"
5 out of 5 stars See
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Filling in the form online and after few minutes they call me to go through everything .Phil was so helpful : great service n the car was delivered right to my house within 24 hours. Fantastic service

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"Great service fast delivery "
4.8 out of 5 stars See
Dealer's knowledgeable
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I have been dealing with Phil and he was great kept me up to date with everything. Listened to what cars I was interested in and send lots of pics and if there wasn't a car I liked he went out of his way to find the best possible match. Car delivery was fast got it with in 24 hours I had a look around inside and out it was very clean an tidy setive was carried out and 2 rear shock absorber needed replacing which they did before it got to me. I noticed the rear bumper was touched up pretty badly but when I rang them and told them they said if I was to get a quote to get it resprayed they would pay for it. I got a quote for 500 pounds as there was a few other bits needed doing. Gave the quote and it was paid no questions and fast n on time. I would highly recommend them!!

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"Excellent "
4.8 out of 5 stars See
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Excellent cars, excellent staff and really good quality service at Auto Pavillion.

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"great company "
5 out of 5 stars See
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Very professional and great service would highly recommend Auto Pavillion.

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"Very Quick Turnaround"
5 out of 5 stars See
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Got my dream car within 24 hours of making the initial phone call, the speed of these guys is brilliant, finance was brilliantly smooth. Thanks again Auto Pavillion!!!

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"My new car"
5 out of 5 stars See
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Really pleased with new car staff polite and helpful couldn't believe how quick service was only 2 days from applying to having car delivered. Would recommend Auto Pavillion to friends

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"Love our new car"
5 out of 5 stars See
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Friendly, helpful staff at Auto Pavillion. All sorted and car delivered within 6 days.

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"very happy! "
5 out of 5 stars See
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So happy with my new car! Passed my driving test and picked the car up the same day! Very easy and very lovely people and very helpful. Definitely would go back to Auto Pavillion again.

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Dealership Information

Auto Pavilion is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
51 reviews3.8 out of 5 stars — Rated Very Good
Excellent
33
Very Good
3
Average
2
Poor
4
Terrible
9

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Contact Information

Address

Auto Pavilion
4 The Stampings Blue Ribbon Park
Coventry
West Midlands
CV6 5RE

Get in touch

024 7666 8152
http://www.autopavilion.co.uk

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Dealership Statistics

66%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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