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141 reviews from our car dealer reviews community
Leave a review for Auto-Sportiva
Leave a review

141 reviews from our car dealer reviews community

Leave a review for Auto-Sportiva
Leave a review
"Very Impressed with Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view Jaguar F type. The car was in a great condition. I have to say, I was very impressed with Customer Service with Nathan D. This should be trained by all dealers. I will definitely come back.

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"looking for smaller car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have first visited Auto Sportiva last week , I had been looking at their stock on line and had been looking for a mini , I noticed they had 3 on their forecourt so I emailed the garage as I was interested in 1 of them , I visited and told them why and what I was looking for I had looked at 1 of the minis and was pleased what I saw , I was then offered to take it for a test drive and found it to be the one , I had um and ard on other websites but was not sure , I had all of the process dealt with by Nathan who was a nice guy and not to pushy like some salesman which puts me off, he explained everything I wanted to hear and I was satisfied . well today I picked up my car all gleaming shiny and was also helped by Nathan who explained all the controls before I left , I really would recommend the guys at this garage they are friendly courteous and very helpful also no pressure . Thankyou Nathan.

"Excellent service; no pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first visited Auto-Sportiva to view an advertised Porsche 911 996. I was dealt with professionally and without any pressure and test drove the vehicle. I visited a second time with a professional colleague and had a further test drive and detailed examination of the vehicle's service history. I returned today and purchased the car. I have absolutely no hesitation in recommending this dealer and the staff. Outstanding service and excellent value for money. Brilliant!

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"Excellent customer service outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I bought a low mileage BMW X5 from Auto-Sportiva. The staff were courteous throughout with no pressure and were honest in negotiations. After a few months the diesel pump failed on the car. This was a random failure - no one could have predicted which I completely understand. From the moment I called Auto Sportiva to summon help The service we received from the staff was simply excellent. Nothing was too much trouble, the car was repaired quickly under warranty and we were provided with a courtesy car as well. The staff - Nathan and Alex were attentive sympathetic and efficient. I rarely if ever leave a review for a company however my experience with Auto Sportiva has compelled me to type this. I couldn’t recommend Auto Sportiva enough. If you are unlucky and something does fail or go wrong, you never really know how a dealer will react. This is a good example of how Auto Sportiva react. Highly recommended and No, I am not in any way connected.

"tonymannering2009"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rarely write a review but i'm so impressed with Alec and Will's approach I had to speak of my experience. I have popped in to the forecourt a few times over the last few months to see if anything caught my eye, as i'm very particular so it can take a while to find what i'm looking for. Anyway i was greeted every time with a smile and no pressure, i was offered advice on a few cars that i was interested in, even left with the keys to the cars to have a sit in and think about my options. I'm not the easiest to deal with due to my fussy nature but they were very patient and just generally very nice people, which made my experience extremely pleasant. I am now the proud owner of a beautiful 2010 BMW X5. Due to the laid back approach and trust in new customers, i will be returning to look for a car to purchase for my daughter who has recently passed her driving test. I feel that Alec and Will would be able to provide good knowledge regarding this purchase, and advise on a car that would be suitable for a first time driver.

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"Happy Jag owner"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Jaguar from here back in May. The service was of a very high standard and The car was in perfect condition. I am currently having an issue with the boot but I have booked the car in for a repair and I will be going back next week. I am pleased and I would recommend Auto Stortiva.

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"Hadams"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I haven't had a great deal of luck over the years with previous garages, pushey sales, unpersonal and even some rude staff, I change my cars a lot as I get bored easy and I can easily say Auto-sportiva will be my first port of call for when I look to change again, My Range Rover Vogue was beautifully presented, first impressions are so important and I knew from my first impression that I was in good hands, I was welcomed with a smile and left with the keys for 10 minutes before I was aksked if I would like to go for a test drive, I was amazed with the level of trust I was given as they allowed me and my wife to test drive the car on our own, We enjoined the drive the Range Rover so much we quickly put down a deposit. We could not fault the service we had. Thank you once again See you soon no doubt. Regards Mr Adams

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"Mr AH"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There is two great salesman who are really taking care of their customers...until the 3months warranty expires (two months and 3weeks) I bought a car from them and two weeks after I had to get back to their car service because my lovely car had an issue with cooling system. Than I got it back and enjoyed for 4 and a half weeks than realised still had a problem with the cooling system. So tried to arrange a service by myself but when reached the car service they said all good , maybe got a small leak somewhere?!?!? And just letting me go back home. Than I had to pull over so many times on the motorway because the engine overheated. Than (spent a lots of fuel and own holidays and times ) to get back to them and tried to finally get my cooling system issues fixed. Than the car spent more than 10days with them(I had to cancel my Christmas holidays worth £2300, because of them) finally got a call the car is fixed and ready for pickup. After a few days of driving I realised there is still something wrong because when driving on a smooth flat surface and holding the steering wheel in position the car smoothly sliding left and right on the road than when the steering wheel turned to any way got a hard cracking popping sound from the front axels. At the next day because I still got more than a week foc warranty ringed them and told the issue i got. They promised that will booking the car in for one more service. Never get back to me on that day but next day noon rang me and tried to trick me, like I'm live 50 min away from the garage so let's find a local mechanic and get a diagnostic on my own cost(got more than a week foc warranty) and if they find the problem just let my dealer know.... I did not do that just tried to call the dealer to arrange that service. They said they paid more than 1k for the previous service so they are done. But on the warranty slip there was a limit in black and white : 1k per claim not 1k per 3months...anyway they never arranged that service for me in the 3 months warranty and this issue never been fixed. Now I went to a ford specialist who said this car had this issue longer than I owning so the car have been sold with hidden known issues....auto sportiva is an unfair company. I not recommend to anyone!!! Do not buy from them. I got a ford smax and now need to spend more than 1k to fix the hidden issues. Scrap

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"Welcoming Guys"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were welcoming their and did like them, not your typical bad salesmen, good guys. Looking around at prices I got a good a price. Did have a problem with Brake discs, ran a health check and needed replacing, contacted Auto Sportiva and they referred back to the garage who did the work. I had hoped they may give a good will gesture some of the money. I cant really blame them as they dont do the work on the site, its done on another site by another company. I cant say too much bad about them. Its the garage really. I would still recommend them.

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"peter hamilton"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found this place really friendly and helpful. bought at BMW 2 months ago and still love it. very happy

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Dealership Information

About Us

At Auto-Sportiva, we have vast experience in the automotive industry having been established since 2007. During this time covering a wide variety of manufacturers specialising in Sports, Prestige and 4X4 Vehicles such as Mercedes, BMW, Audi, Porsche, Land Rover, Jaguar & Tesla.

We are committed to supplying our customers with only the Best vehicles that we would be happy to drive ourselves, this is why all of our Retail vehicles come with our 7 Day Money Back Guarantee ensuring 100% customer satisfaction. Each car is described in detail and has a comprehensive mechanical check prior to sale for safety and piece of mind for its next owner. Additionally, each car is checked using HPI which provides details of the number of owners, any finance outstanding, number plate changes and when they occurred, and also covers any insurance write-offs.

All of our Retail cars come with a minimum of 6 months comprehensive warranty, which can be extended to either 18, 24 or 36 months at an additional cost. Please ask a member of our sales team for an individual Customer Protect Warranty quote on the car that you are interested in buying. You can view comprehensive details of the warranty we provide in the warranty section on our home page.

Auto-Sportiva Ltd is registered with Kent County Council as a Used Car Dealership located in Tonbridge, Kent. We are also licensed credit brokers registered with the Financial Conduct Authority enabling us to offer a full package of financing options to all of our customers (subject to status). These options are explained in more detail in the finance section of our website.

Hire Purchase: Payable by 59 payments of £984.09 and a final payment of £985.09. Payments are based on a duration of agreement of 60 months, a Cash Price OTR of £56,900.00 with a deposit of £5,690.00 leaving an amount of credit of £51,210.00. The agreement is calculated using a fixed rate of interest of 3.06% per year resulting in Representative 5.9% APR and a total amount payable of £64,736.40. Included in the final payment shown is an administration fee of £1.00.

At Auto-Sportiva, we pride ourselves on offering a complete customer experience. This has proven to be an excellent philosophy as we have a number of customers who return to Auto-Sportiva time and time again. We have a customer base that spans the UK from Scotland to Devon, and have exported cars to Malta, Cyprus, New Zealand and Australia.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
141 reviews4.9 out of 5 stars — Rated Excellent
Excellent
134
Very Good
5
Average
1
Poor
1
Terrible
0

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    Contact Information

    Address

    Auto-Sportiva
    Unit 10 Adam’s Wharf
    Branbridges Road
    Tonbridge
    Kent
    TN12 5HD

    Get in touch

    01732 450731
    http://www.auto-sportiva.com

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 17:00
    Sun CLOSED

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Auto-Sportiva

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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