Car Dealer Reviews is an
official partner of Auto Trader
AutoVillage Cheltenham are so nice when buying from them but afterwards very poor customer service, parts that were needed from the start were never ordered, had to keep hassling them for updates, customer service disgraceful, wanted to return the car, offered a “service” instead We had to go through CAB, eventually returned the car after 10 months of arguing. Will never ever buy from Autovillage again. Buy at your own peril! AVOID!
Reviewer has confirmed their email address
First visit waste of time as couldn't get in/test drive car due to key safe problem. Revisit following week - little smoke under bonnet after test drive - still interested so asked to fix before purchase. Drove away Tuesday, car nearly on fire by Friday. Autovillage couldn't recover that day so had to leave car in town 30 miles away from home overnight. Back and forward to Cheltenham (25 miles each way) over next week. Car said to be repaired but all confidence lost. At least they provided a courtesy car though this was falling apart and the service/air bag lights were on. Our car also required new clutch or flywheel as big judder in first gear. Refund given a week later - MD baulked at request for pro rata £20 tax (that I won't get back) and number plate purchase for trailer. No other gesture of goodwill offered (I guess he has to maintain the brand new Porsche and designer wardrobe). Now leasing brand new car and can sleep soundly. We are both self employed and estimate three days loss of earnings dealing with Autovillage. Avoid!
Reviewer has confirmed their email address
I have purchased my 4th car from Autovillage in Cheltenham and yet again I'm a very happy customer. Any issues are resolved with urgency. Nothing is too much for these guys. Any car desired give them a call they have even recommended garages that have what I was previously looking for! No car salesman would usually do such a thing! Instead I waited and they got the the ML Mercedes I have been searching for. Thanks again! If you want no pressure and genuine help/ knowledge they have what you need.
My review for Auto Village Cheltenham begins by saying that I had numerous problems from day one. I was supposed to have given the car a bunch of checks before I bought it but 2 really minor things that surely would have been picked up went almost immediately so I doubt they were done. Repairs have been covered by the dealer but I've had to run around and find myself a mechanic to fix them. If I am sharing how I feel I would say that I didn't get the feeling this dealership was particularly trustworthy, just my opinion of course. Barely had the car because I am still sorting out issues to this day.
Reviewer has confirmed their email address
Great service from orry. Helped me to choose the right car nothing to much trouble Very pleased.
Reviewer has confirmed their email address
For 10 years Auto Village Cheltenham have been offering a wide variety of new and used cars to those in the Gloucestershire area. Featuring 4x4s as well as smaller makes such as Skoda and Audi they are well stocked to cover whatever it is that you are looking for; they also have on site servicing and finance packages too, making things even easier for anyone looking for a new vehicle.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 2 | |
| Very Good | 0 | |
| Average | 1 | |
| Poor | 1 | |
| Terrible | 1 |
AutoVillage Cheltenham
Tewkesbury Road
Swindon Village
Cheltenham
Gloucestershire
GL51 9SG
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for AutoVillage Cheltenham, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Get Car Finance Here
FREE Risk Report on any UK Car Dealer
Search Cars For Sale