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6 reviews from our car dealer reviews community
Leave a review for AutoVillage Gotherington

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6 reviews from our car dealer reviews community

Leave a review for AutoVillage Gotherington
Click on the stars to start your review
"GREAT SERVICE AND GREAT CAR"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Autovillage and purchased a Mercedes E Class Estate and cannot fault the service I received.The car when collected was probably better than new from a cleanliness point of view and the whole process from start to finish was great,given that buying a new or nearly new car can be at times quite stressful.I would recommend Auto Village at Gotherington Cross without hesitation given my personal experience,great selection of cars to suit all budgets and friendly,helpful staff.Many thanks

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"terrible service all round"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased a car from autovillage gothington. few issues with the car that were suppose to have been corrected by the time i collected the car which were not sorted. it has taken over 6 months to get the issues sorted. they never ring you back when they say they will or keep you updated, you have to get hold of them all the time. terrible service overall really. the salesman didn't seem to know anything about the car. luckily for them i had done my homework and the car sold itself. i genuinely didnt want to purchase the vehicle from them just because of their attitude and poor knowledge but they had the right car... had i known the time i would have to spend chasing them up on issues with the car that they said would be sorted before collection, i dont think it would have baught the vehicle... avoid if you can

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"Totally pleased with our new car."
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have had excellent service from Paul Mac at AutoVillage. Numerous phone calls between Paul and my husband as the car was being purchased long distance. We took our time checking the car over and it was exactly as described by Paul and in the numerous photos we'd seen. We weren't rushed to make a decision.

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"AFTERCARE NOT WHAT IT SHOULD BE"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to be totally honest and say that I am not happy with the service I have received since I purchased my car from Auto Village Gotherington. Things pre sale should have been checked that I dont believe have, things needed to be fixed that also were not. At this point in time I would not recommend this car dealership.

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"fox 55"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely give top marks for everything because of what Auto Village Gotherington did during my purchase- especially with how clean the car was. Also what stood out for me was how easy the whole things was, very impressive, so I would go back and recommend to family and friends.

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"review for Autovillage"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When purchasing my car from Autovillage i did encounter some issues, which, in the end were resolved, but unfortunately I had to go through quite a few people to get it resolved which was inconvenient. Apart from that everything went well and I have no complaints about the dealership.

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Dealership Information

AutoVillage Gotherington is an Franchise dealership that is based in Cheltenham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3.5 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
1
Poor
2
Terrible
0

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Contact Information

Address

AutoVillage Gotherington
Gotherington Cross Garage Evesham Road
Bishops Cleeve
Cheltenham
Gloucestershire
GL52 8SA

Get in touch

01242 675 300
http://www.autovillage.uk.com

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

66%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About AutoVillage Gotherington

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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