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27 reviews from our car dealer reviews community
Leave a review for AutoHub
Leave a review

27 reviews from our car dealer reviews community

Leave a review for AutoHub
Leave a review
"Jay"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from these guys about 3 weeks ago the car is what i wanted as i knew buying an rx8 at this low price was risky and i enjoy fixing cars, some of the issues I had with buying the car- The advert on autotrader was a pack of lies e.g full service history, when there was no service book or record of any work ever, the advert said immaculate condition, when it has 4 patches of rust, 3 kerbed wheels and many dents and scratches, the clutch is on its way out and there is some other mechanical bits and pieces such as air con not working and worn brakes. I would say to anyone buying a car from these guys dont think of it as buying from a dealer consider it a risk like buying from a car auction and set aside money for repairs.

"Ajay"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a vaxhaul astra with 3 months engineand gearbox warranty. A month gearbox was gone - had to towed to their approved warranty garage got quotation for 1100£. Warranty company refused to ay straight away - making excuses that car is too old and blah blah!!! BTW it took 20 days to reach this stage. I called Autohub about this and the guy (a dodgy manager) said bring thecar here andwe will fix it. Sounds good right - after chasing them for the status of car almost a phonecall twice a day I found out that they have put wrong gear box in the car. Now its already 3 months since gearbox broke. I was clearly told by the dodgy manager that take your car with faultygearbox (thereverse gear doesn't work) or we will keep your car for another 3 monthsandwont giveart'sass about fixing it. I made my choice andpicked up the car. Took it to local garage now needto spend 1100£ from my pocket. In short avoid this place at all - the manager speaks nice and polite but when things go wrong he wont even come on phone. Absolutely nightmare

George in response to Ajay

I guess you didn't mean to award them 5 stars then?

"Adam"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a vauxhall zafira last month, 3 days later started having problems on the 5th day i had to have it recovered back to them due to it blowing massive amount of white/ grey smoke. They had the car 2 weeks (with mechanic next door) called me to say it was fixed. I went to collect took for a quick drive and questioned what pile of crap car smoked even worse. Tom the manager/owner told me he was going to send the car away AGAIN to another garage in Colchester. The 2nd garage had the car a week I then received phone call to say they had sorted it finally after 3 weeks of car being gone I went to colchester to collect...... unfortunately 3 days later the car was returned back to autohub...lies after lies.... they have refused refund until we give them another 48hrs to fix to car...... very frustrated......left with no car for nearly 5 weeks...... please do NOT waste your hard earned cash and your time on these people.... this is still on going and have got legal advice!!

Matt Casey in response to Adam

Hi Adam Would you be willing to discuss your situation? I am in a simular predicament with Autohub and it would be helpful to know what steps you have followed in solving the problem. Thanks Matt

Adam Ellis in response to Adam

Hi matt yes please email me on adam9ellis@googlemail.com and we can chat. I have kinda gained ground with my situation although not resolved as yet

Hicks in response to Adam

Hi is the car a zafria 1.9 silver reg AE55 UFH???

"Hicks"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a vauxhall zafria 1.9 2005 0e55 ufh had so many issues with the car the engine light was removed from the dash board and the car blew loads of black some and diesel fuems inside the car took the car back 7 times to get fixed and they didn't do it at the end I got my money back which took a long time every time you ring up he is always in a meeting funny now he has put the car back up for sale which I paided 1900 and he put it up for 2250 they spent money on the car and did not fix the problem stay well away from this car and auto hub car sales.

"DEE"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I BOUGHT A CAR FROM THEM FOR MY SISTER. AFTER TWO DAYS I FOUND OVERHEATING PROBLEMS AND LOTS OF OTHER PROBLEM WITH THE CAR. CALL THEM AND THEY SAID WILL CALL BACK SOON. AFTER 3 DAYS I CALLED THEM BACK AND THEY SAID ITS SOLD AS SEEN! I PAID £3200! THEY SAID THE PROBLEM THEY DONT COVER. I TOOK IT TO LOCAL GARAGE AND FIXED IT FOR £1470! AFTER A RESEARCH I FOUND : 1. THEY BUY ALL CARS FROM PEOPLE THROUGH ON-LINE AS SCRAPE PRICE. THEN WASH IT AND HIDE ALL THE PROBLEMS AND RESALE IT FOR LOTS OF MONEY. 2. I TRIED TO SALE SAME CAR TO THEM THROUGH THERE WEBSITE THAT I BOUGHT FROM THEM AND THEY TOLD ME THEY CAN PAY £775!!!! I PAID £3200 JUST COUPLE OF DAYS BACK! 3. THAT GUY TOM WHO ACT LIKE A MANAGER ACTUALLY HE IS THE OWNER AND HE LIES ALL THE TIME. 4. DONT DONT AND DONT TRUST THEM FULL OF LIES. THANKS.

matt casey in response to DEE

Hi Dee, Can we discuss further please , think im just about to commence the same journey? Thanks matt

"Non roadworthy vehicles"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle in December 2015, it had bald tyre as one of the issues, but needs new parts for fuel system, at a cost of £2000. Bought via credit card for protection and now trying to get vehicle repaired. I have also reported them to local trading standards. Next move will be legal action.

Ahmed soliman in response to Non roadworthy vehicles

Hi Will don. If you require any assistance please contact me . I had lots issue with them.

"tiam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely blown away by the true and total professionalism of Accept Car Finance. My experience has been very good, from the help and support I was provided right through to the delivery of my beautiful car. I have purchased a BMW 318D tourer and I am so happy with my new car. I paid my deposit, the finance was sorted in a flash with no real awkward questions or masses of paperwork, just a simple and very fair transaction and within a week I am now driving this amazing car. I would highly recommend Auto Hub because Indeed they did Accept me for finance and I would have no hesitation in recommending them to my family and friends as well.

"Ahmed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not even try to do business with AUTHOUB. I got a jaguar s type from them. They were very deceptive. I was informed that the air conditioning needed a gas top up which I did but the problem still remained. I was told to have the car checked by their mechanic, I took the car and the fault was diagnosed but Tom the manager now had to tell me that they will not be responsible for the repairs. I had to bring in the trading standards and solicitors in before the could listen to me. I returned the car after a few days of purchase and the car stayed with Tom for up to 3 months. Tom was very arrogant in dealing with me. It is better to avoid doing business with him if you want to live long. They practically seized my car for the whole period as I had to spend a lot of money to get my car fixed at a reputable garage. If you require to see the communication back and forth totalling about 40 please contact me.

matt casey in response to Ahmed

Hi Ahmed, Could we please discuss further, as I think im about to embark upon the same journey and have only had the car 8 days. Would you please share your correspondence's with my email? Thanks Matt

Ahmed from AutoHub in response to Ahmed

Hi . Yes pease contact me. ahmedsoliman@live.co.uk

"Allison"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just purchased a 2012 Astra - from the moment we walked in the door the staff were extremely friendly and helpful. They gave us plenty of space and time to browse but we're close by when we had any questions. The salesman that dealt with us was extremely knowledgeable and took his time being extremely thorough in all information regarding the car and sale. He also gave me a great price on the part exchange of my old car. Upon collecting my new car our treatment was great - my new car is immaculate and i am very pleased with the service. I would definitely recommend Auto Hub Direct Cars and will be going back to them for the general up keep of my new car. Thank you!

"Mike"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Mercedez C230 from Autohub after having the sales man have it checked over by their on sight mechanic. Within 3 weeks of me purchasing the vehicle is now un-drivable. The car is not fit for purpose as advertised and has major underline issues. After notifying Autohub of the numerous issues they agreed to repair the vehicle. This was agreed early September 2015, the issue still has not been resolved with numerous conversations and emails now being ignored. Please avoid at all costs.

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Dealership Information

Car Dealer Reviews has recieved an email from a representative of Autohub who has stated that they have CLOSED DOWN and are no longer trading (27.09.16).

If this is not correct or anyone has any further information then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews2.2 out of 5 stars — Rated Poor
Excellent
7
Very Good
0
Average
1
Poor
8
Terrible
11

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  • Contact Information

    Address

    AutoHub
    Unit 3A Swains Mill
    Ware
    Hertfordshire
    SG12 9PY

    Get in touch

    01992 352020
    http://www.autohubdirect.co.uk/

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About AutoHub

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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