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27 reviews from our car dealer reviews community
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27 reviews from our car dealer reviews community

Leave a review for Automotive Cars
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"Excellent Service and Great Car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently brought a BMW 1 series from Graham at Automotive Cars. Very knowledgable and pleasant. Service and communication was excellent from start to finish. Car is great, well priced and in lovely condition. Many thanks!

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"A pleasure to do business with you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you for your patience and expertise with helping me choose my beautiful car. And thank you for the part exchange deal. The whole process was smooth and I was so excited to pick my new car up. I will definitely be recommending you.

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"Warranty repairs "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The warranty given is only by the garage, be prepared to travel, this dealer won't collect or arrange repair in your area. Said he had refunded me but hasn't Liat

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Graham from Automotive Cars in response to Warranty repairs

Hi Andrew, sad to see a 1* review from you when every effort was made to sort your issues. You contacted us with an issue with your Volvo and asked for our warranty information. I informed you that the warranty was with ourselves. We don't use third party warranties on our initial sale as we include a free complimentary 3 month warranty which we manage ourselves. There are many reasons for doing so. We cover your car bumper to bumper so we can ensure you have the best cover possible on your new car. It removes an intermediary from the process meaning we can get your car fixed much quicker. We also prepare our cars to a really high standard before sale so the actual number of warranty claims we have are extremely low. From our initial discussion it sounded like a parking sensor was required, but without diagnosis it wasn't 100% clear. As you only lived 10 miles away from us I suggested that you came and made use of our workshop that we have on site and we could fix the problem the very next day. We have an excellent mechanic on site who is extremely competent with over 20 years experience. We are also able to get most parts same day as we have a large network of part suppliers locally. You were insistent that the vehicle was looked at by Volvo direct and nothing less would be good enough. I explained the process and how we operate the claim. We offered for you to take it to a much cheaper independent dealer local to your home and get a quote for the repair, and subject to it being reasonable we would cover the cost. You again declined. We exchanged multiple emails trying to resolve this issue but unless we gave in to your demands you weren't happy. Eventually you took the car to the local garage and had the work done and then presented us with a bill, even though we did request an estimate so we could ensure it was fair first. None the less the work was actually fairly reasonable and we transferred you the money to cover the cost of the work. You later contacted us about a fault with the door lock, which you just took upon yourself to have repaired and merely sent us a bill and asked us to pay. Despite this we still said that I would have a look at the invoice to see if it was fair and reasonable and if so would again transfer the balance. Like most sales where warranty is involved there's a process that we need to take to ensure a fair outcome. On this occasion I feel like we did the very best we could to assist you and you have had the warranty claims paid for. Sadly you were very difficult and incredibly rude to us so it made the process much harder. Hopefully you can now continue to enjoy your new car. Appreciate your comments that I appeared a nice person, as I do try my best to help people whenever I can. All the best for the future.

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"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who changes his car often I’ve had a lot of experience with different dealers and I can honestly say these guys stand out from the rest. If you are looking for a trustworthy, reliable and knowledgeable service then don’t hesitate to contact automotive cars. I recently bought an X5 from Graham and the team and they couldn’t have done more to make the experience as pleasant as possible. They offer modifications so had the full M performance + kit added and it looks awesome, they even had the car fully detailed taking out any minor scratches and I was also able to get all the wheels diamond cut so the car was like brand new again. I’ve never had a garage go above and beyond like this to make sure the car was A1 on delivery. Oh and all of this was done through the holiday period to make sure the car was ready when I needed it! Thanks again guys and I will continue to recommend.

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"5* service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't rate this garage highly enough. Was just like dealing with another petrolhead!

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"Great garage, great person, great cars."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had the pleasure of dealing with Graham for many years now. I’ve bought several bikes and cars from him, and he’s also sold my cars for me. I’ve found him polite, friendly and most of all trustworthy. He’s the kind of man/company that will go the extra mile to me the client happy. Thank you Graham!

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"DO NOT TRUST!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blatent liars, dont trust!

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"Top customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a pleasure doing business with Automotive Cars. I travelled 2.5 hours to see a motorbike that I purchased from them and what a worthy trip. The gents are open, honest and absolutely trustworthy and no pushy sales tactics, just a great fleet of quality cars and bikes. Would recommend them to anyone looking for their next purchase from a team of professionals. Definitely will be returning for future purchases.

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"Appalling bad service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Automotive cars in march 2021. Its the worst car I have ever seen in my lifetime. It was delivered with a busted oil cooler with oil and coolant in the expansion tank. Since then I have had to change the radiator , expansion tank ,cigarette lighter, the keys don't work properly and lock and unlock feature is faulty due to a faulty antenna. Their customer service is appalling please do not do business with this company.

"5 star"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hey, these guys are the best, I purchased a car and took back as we had an issue in the warranty period..nothing was an issue, paid my expenses and sorted the car and then also paid for a second delivery..I will certainly be going back to these guys for the next purchase...seriously don't ever worry so genuine..thanks Russ

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Dealership Information

Automotive Cars is an Independent dealership that is based in Keighley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
1
Average
1
Poor
1
Terrible
5

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  • Contact Information

    Address

    Automotive Cars
    3D Aireworth Mills Aireworth Road
    Keighley
    West Yorkshire
    BD21 4DH

    Get in touch

    01535 607976
    http://www.automotive-cars.co.uk

    Opening times

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    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Automotive Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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