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Just purchased my second vehicle from this garage. Both times I cannot fault the service I have received. The initial sale process was certainly "pressure" free and the back up service for a few "teething" problems sorted promptly and efficiently by Danny and his team. Fully recommended!!!
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I was looking for a Kia ceed or a Hyundai i30, this garage had two Kia’s in stock when we drove from Nottingham. They were so helpful, allowed me to test drive and I paid a deposit the same day. The following day, the car was mot’d, cleaned, ready for me to drive off. The service was second to none!! So happy. The car was spotless, and such good value for money!! I will definitely go back here if I need a new car!
Reviewer has confirmed their email address
I bought a car from Automotive solutions direct in July having seen an advert on Autotrader stating, among other thing, Full Service History. It turned out there was no handbook with the car and therefore no sign of any service history. Danny, the owner, assured me he would get a replacement handbook and try to find previous service history, and even signed the sales invoice confirming this. Needless to say, I paid for the car and nothing has been forthcoming, Danny won't respond to my emails and appears to have no intention of keeping his promise, yet feels that it's ok to write whatever he feels in adverts to get a sale with no comeback. Appalling service and attitude. Would definitely NOT recommend.
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I was told that car will be ready within a week, I was waiting over a month...during this time I was given lots of stories , starting with staff off due to covid19 and finishing on waiting for parts(I was told that car is ready just waiting for new battery and some paint work on my first visit). I had very bad experience while I was waiting:garage owner was ignoring my phone calls, not responding to the massages, he sounded very frustrated when speaking to me. I have tried to cancel my contract and get my deposit back but I was told by the owner that I'm unable to.I was panicking as I have paid £6000 deposit...finally I was told that car is ready for collection-happy days. On arrival: Head lights not working, no air filter(guy has taken filter from another van, which was sold, and put into my van in front of me) night heating not working, cabin lights not working, car filthy inside-nothing like promised... After long discussion I get my deposit back. My advice: AVOID
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We needed a new car as quickly as possible really and the fast service at Automotive solutions really helped us. Everything to do with the car was great, couple little minor issues but they were sorted. I would recommend them.
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Very helpful friendly staff everything went smoothly thanks
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Danny at Automotive Solutions Direct was great, looked after me really well and got everything sorted. The Vauxhall I bought which was good value for money recently had some issues but the dealer sorted it all out for me so cant fault the aftercare. I recommend!
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I bought a Vauxhall Insignia from here a couple of months back and I am very pleased with it. I had an issue with it on the day I collected it but I took it back and they fixed it straight away. The car was nice and clean and in very good condition and a good price. The dealers have been more than helpful.
Reviewer has confirmed their email address
I have had no issues at all with my BMW from Automotive Solutions Direct. Its been a few months now and everything has been spot on. it was really nice and clean when I received it and up to now It seems to be good value for money I had one issue with the car but it has been resolved nice and quickly and they gave me a courtesy car. I would recommend Automotive Solutions Direct to my friends and family.
Reviewer has confirmed their email address
In September I purchased a Vauxhall Corsa from Automotive Solutions Direct. The car was lovely and clean and in amazing condition and I have had no major issues up to now. The staff were very helpful and friendly. I would recommend this dealership to my friends and family.
Reviewer has confirmed their email address
At Automotive Solutions Direct in West Bromwich there is a whole range of used cars ready for you to view. They provide great choices in popular brands such as Citroen, Ford and Honda; and as well as this they have an extensive fleet management service featuring lease cars.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 22 | |
Very Good | 2 | |
Average | 0 | |
Poor | 1 | |
Terrible | 1 |
Automotive Solutions Direct
Albion Industrial Estate Oldbury Road
West Bromwich
West Midlands
B70 9BP
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