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26 reviews from our car dealer reviews community
Leave a review for Autopoint York
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Autopoint York
Leave a review
"Will not take car back "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where to start ? My daughter just bought her first car from these people a nissan leaf! It came charged so she excited went out in It locally we'll she managed 31 miles and it's was flat blinking light empty.well she didn't want the car not fit for anyone ! Since them we messaged rang emailed over and over to return the car but were ignored !eventually I received a call and a nasty call from a Steve telling me off over the phone for calling and emailing to much !he also said he would contact the loan Company and cancel the car .he lied and did nothing. I since emailed over and over trying to get any reply from the dealership but nothing! The finance company contacted the dealership for us but again no reply to them !my daughter is so upset I'm angry .this autopoint york are ignoring usance the nissan leaf is sat in our yard doing nothing it's unusable .this is the worst car dealership I have ever known.please if your reading this believe it do not buy a car from them .they will be reported.

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"Did a proper job "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found myself in need of a 7 seater as soon becoming a family of 6. Bought an X5 which we love - however we had a mystery wobble. All credit to David and Steve for taking the car back and trying various solutions to solve the mystery. After a number of weeks we got the car back which now runs perfectly and now wants for nothing. Big thanks to AutoPoint for resolving an unfortunate situation and for doing a proper job.

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+0 Found this review helpful
"unbelieveably bad company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a bmw x5 4.8Is. £8500, the most expensive in the country, their advery says cars are the best, whatever is needed is done. car delivered to me. day 1, air bag light on, screen washer bottle just bursts. car was very smelly, and not clean. (not a big deal, but this was not a £2k banger from gumtree) day 10 of ownership serpentine belt systems fails day 10 discover car has no oil. car was delivered freshly serviced with the heads having been off to replace gaskets. where they conveniently missed the fact that the valve stem oil seals have failed. day 22 coil packs fail. Day 60 something all coil packs fail day 61 air suspension fails. can unusable. sits outside out house hasnt moved in months. as its dangerous to drive essentially car not fit to be sold, not fit for purpose. i raise issues. i get a legal letter within minutes. do not buy anything here! please. save the heartache we are going through, as presently suing via finance company and consumer credit act for return of monies. save hassle go buy from a proper dealer, arthur daley springs to mind

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"Don't judge a book by its cover"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a beautiful Mercedes A Class from Autopoint York. Steve the Manager although new to the business was very friendly and incredibly helpful, making the process easy from the first phone call to driving away. I have to say the car was better than expected and we were thoroughly made up with it. I wish Steve and his team all the best. Keep up the good work.

"Car in undriveable condition."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from Autopoint York and the vehicle broke down. They did try to repair it, but failed and then i took it to an independent garage to be inspected where they found several serious faults with the vehicle due to Autopoint carrying out poor workmanship. Autopoint had their own independent review done which stated the car wasn't in a good condition and shouldn't have been given an MOT. I have tried to reject the vehicle but Autopoint are now refusing to accept the vehicle back under my consumer rights and I have had to take legal action to which they are still currently denying fault despite their own report stating they are at fault.

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"AVOID AT ALL COST! DODGE SCAM ARTISTS!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle a few months ago which has spent more time in the garage getting fixed than on the road. I am now taking legal proceedings against the company as the vehicle was unfit for purpose and an extremely dodgy MOT that was provided with the vehicle is invalid. The vehicle has since been checked by a valid MOT garage and deemed non-road worthy and in a dangerous condition.

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+11 Found this review helpful
"EXTREME WARNING! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2014 Astra GTC VXR end of December 2020 and didn't receive until end of January 2021, Independant RAC Inspection just done! Hardly any Compression Cylinder 2, Smoking and Eating Engine Oil, Clutch on last legs, Gearbox Worn to Excess! Air Conditioning Inop! Drivers Side Sill Damaged, Bent Front Offside Alloy! Bald Tyre Near side Front ( One week after Dodgy Mot ) Car Serviced before delivery! What Service? Oil Filter Collapsed! Oil looked as if it had never been changed! 57,000 miles? Timing Chain Rattling! I rang Steven at Autopoint and didn't want to know fullstop! I have Video proof and Images of all this shit on this 2014 pile! BEWARE OF THESE CROOKS! OR YOU WILL BE STUNG!

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John Smith in response to EXTREME WARNING!

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"Never buy at AUTOPOINT"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car that was crashed and no advertised. was leaking got more than a month to fix it than I could not get the money back,, because it was at their workshop, the green side garage and their dodge service... spent the price of the car to fix after all and nobody want to buy it... they do not have a good service and we can not trust them at all... they just pretend to givio attention the let you down with the garbage car the have..

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"Friendly & trustworthy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased our little Citroen DS3 Cabrio from Autopoint just before Christmas, and we couldn’t be happier. Steve who dealt with our purchase was friendly, helpful and not in the slightest bit pushy. Lovely chap. They pulled out the stops to get the car checked and MOTd so it could be delivered to us between Christmas and New Year. We later had it independently checked and found they had fitted new disks and pads all around, nearly an entire new exhaust system, and a front wishbone. Pretty much everything that could have been a concern with a car that age. We were blown away. We wouldn’t hesitate to visit them again when we’re next in the market for new wheels. Thanks Steve and Autopoint! ⭐️

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+1 Found this review helpful
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been wanting to upgrade my Mercedes SLK for a while. Saw one advertised by autopoint that ticked all the boxes. Contacted them and asked if I could come and see it. Covid has messed a lot of normal things up, I couldn't. Instead I got a full walk around video. In return I did the same with mine for which I got a fair trade price. In short my new car is nothing less then advertised and described. Bit of a delay in getting a full mot with no advisories but that's what I have. Fantastic car with no immediate worries.

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Dealership Information

Autopoint York is an Independent dealership that is based in York. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews2.5 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
0
Poor
2
Terrible
14

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  • Contact Information

    Address

    Autopoint York
    95 Holgate Road
    York
    York
    YO24 4AZ

    Get in touch

    01904 622 277
    http://usedcarsalesyork.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Autopoint York

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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