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After searching for months and months on end to find a certain black edition Seat Leon FR Black edition, I came across one in this garage. I was over the moon. It was the exact colour that I’d prefer. So I emailed twice - no response So I phoned up 3 times in 4 days and I had no answer. I found that very strange. So after another day I tried again. Finally got through and spoke to someone. I got told a sales representative would phone me back. Which he did. I explained I’m 5hours away and would it be possible to do a detailed walk around video so I could see the car and any small faults/marks/wear etc before traveling up. He said no problem I’ll send it to my what’s app the following day. Following day came. - nothing. I whats apped the same person 3 times in 5 days asking if he could kindly send me the video when he had time. He seen all my messages and no reply. This was getting very frustrating after showing interest in the car for over a week. I phoned up the main customer service line again and explained I was waiting for a walk around video and got told she would personally send it that afternoon. - again nothing. It came to the weekend and I thought I’d phone again. Phoned x5 times and no answer. So today I called again. Finally answered and then To get told the car sold a day ago. To my frustration I was gob smacked. I’ve never known a customer chase and chase to buy a car and get ignored on what’s app and on emails and via txt message. My dream car gone due to lack of capability of sales people. If I’d have been sent a video and happy with it I would have been up within 2 days to purchase my dream car. I don’t normally write reviews but after actually finding the car I’ve been searching for for months to be sold after me chasing and chasing for weeks. Bitterly disappointed to say the least. If you take this review into consideration and try use it to better your communication skills so that customers don’t get let down by yourselves. Ohhhh well back to the months of searching again. Thanks again!!!!!
got a BMW from Autoprestige in February 2019. went down to have a look at the car, was thinking of buying and tried to get me to do a deal right there and then. sold me a car which supposedly had heated front seats and heated steering wheel which was in the ad, didnt double check on test drive 2 weeks later i realise it doesnt have heated seats or heated steering wheel. also lied about mileage, they said they would update the paperwork for when it was sold for actual milage and didnt so now finance shows car was bought with 4K less mileage than it actually had. persauded me to leave logbook for RS4 as they would send of with BMW. they lied about that too and it was still taxed in my name for another 1 month. rang them and went ballistic on the phone telling them they are con artists trying to get out of paying car tax on thier own cars when they buy them in and dont register them at garage. very lucky i didnt report them. They do mods to the cars themselves as alloys arent genuine and they put the wrong tyres on! i've later found out from other garage. bought car from bradford before and was dissapointed with the way the handle the sale. part exchanged RS4, kept trying to get me down to 18K saying it was basic model. showed them a print out from Audi which listed all extras, only two things it didnt have where Pan roof and sports seats. response was "oh lets not fall out about it" Idiots just trying to lie to you to get price down. made them pay 22K in the end as they wanted it that much.
T chapman from Autoprestige in response to Absolute Liars!
We have not had any correspondence from you neither do we recall anything you mention in your review. You have not verified your name or email so please contact us as we think this may be an unjustified review or a case of mistaken identity
I would like to say the car I purchased from Autoprestige, a Ford Focus rs mk3 is wonderful and i searched for a high spec vehicle with a sunroof shell seats not only did I just get these extras I also got a front splitter side skirts and rear spats free If i paid the asking price which I did! Thanks guys
I can’t say a bad word about Autoprestige. From my initial phone call to driving the car away they were brilliant. Very honest and transparent company to deal with. I love my Range Rover and they even changed a few cosmetic details for me at no extra charge.
I came from America for a trip to see my family and i decided to rent my car in this company. Great service and will surely rent a car from Autoprestige again.
Terry in response to Great Service.
Autoprestige don’t hire cars out they sell cars you have the wrong garage..don’t put up reviews if you don’t know the garage or place your dealing with .
I bought a leon fr from Autoprestige in july 2013 and they have just bought it back of me for a very fare price.
Excellent service with brilliant customer care. Autoprestige were very passionate about their cars and knowledgeable too. No hassle such an easy buying process.
Absolutely over the moon with my Range Rover Sport. Very genuine, honest, friendly people. Would highly recommend.......
Bought seat Leon and fax looked after me couple days ago alternator needed replacing faz kindly contributed. Best service always here to help
We bought our first Range Rover Sport from Autoprestige and the dealership was helpful and reassuring when we needed assistance regarding the cosmetics of the car and any queries we had. Terry and Ash were helpful when the Range Rover unexpectedly needed to be returned to them and tried their best to make sure we were satisfied with the work. They even gave us a car and kindly put petrol in for us to use as compensation in the unexpectedly delay of the return of my car. I would use them again especially if purchasing an used SUV or performance car.
With a number of years supplying high quality prestige and sports cars to the Bradford area; Autoprestige is able to bring you plenty of choice when it comes to specialist carss. Not only do they have some of the most highly sought after prestige makes such as McLaren and Range Rover but they also can arrange for after sales services such as window tinting and alarm fitting too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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