3% Reviews
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39% Recommend
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33 reviews from our car dealer reviews community
Leave a review for Autoroute Car Centre
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33 reviews from our car dealer reviews community

Leave a review for Autoroute Car Centre
Leave a review
"New GM bad attitude "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car at the end of april 2019 guys dealing with it were fantastic day I picked it up it broke down silly problem. Autoroute Car Centre took the car back and gave me another car to use, almost 2 weeks later my car is ready and I went to collect it. Now the service light is on after 3 months after them saying to me the service was completed I have rang 4 times over 2 days for a manger to contact me and it's only when I say I going to my finance company to complain then the new GM rings who is as much use as a chocolate fire guard saying to me the car will be fine for one day while I check the file on my car, well yes I know that I just want proof it's been done and my car booked in to have the light turned off not ask me what I want as an out come and then telling me I dont know what you want me to do, well find another job as your clearly useless at this one.

"Wouldn't Trust this Dealership"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Autoroute Car Centre. Initial service was good however the car wasn't prepared particularly well and there were a number of minor issues. The biggest problem is that the vehicle was advertised as having full service history. It does not. I have been round and round in circles with the garage and fobbed off on numerous occasions. Yes the pricing is competitive however they are falsely advertising their cars and therefore can not be trusted. They also only supplied one key. Again fobbed off. I would not recommend.

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+0 Found this review helpful
"Very professional with lots of experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great guys, no pressure years of experience. Will be looking for my next car with these professionals.

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+0 Found this review helpful
"Worst service. From director of company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buy a bmw from Autoroute car centre on the understanding it has run flat tyres. So wife and baby won’t get stuck on side of road. Few months later she gets a puncture. The tyres autoroute put on my car which that say on the paper work they did. Are not run flats. I rang to ask for explanation and all I got was fobbed of going round round in circles with the owner. He said all they could do was supply me with can of £4 spray if it happens again. And that was after he checked all the paper work. Absolute joke. Now I have to fork out for new tyres. Won’t be recommending them

"First class service, professional staff."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my new LR3 Friday 22nd March 2019, one or two minor issues which were rectified by a very professional team. Their staff are very polite and courteous, nothing was too much for them. They looked after us from start to finish. I would not hesitate to strongly recommend this company. A first class team at Autoroute Car Centre with first class products.

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+1 Found this review helpful
"Excellent professional service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very professional garage where they truly care about customer service and sell exceptional cars. I would recommend asking for Craig as he was very knowledgeable, courteous and helpful. If I need another car in the future I would not hesitate to deal with Autoroute Car Centre again

James dutton in response to Excellent professional service

I don't agree my experience was poor customer service. Micheal was just ignorant never returned calls just pond life. Would not trust any of these people. Very poor after sales service is non existent

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"Great, trustworthy company"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a used van (they don't usually sell vans, but it was a part exchange) for a good price a few months ago. Shortly after the purchase, there was a problem with the turbo, but they were happy to take it in and sort it out without any quibbles. Good to find a dealer that's trustworthy and sticks to their word. We would recommend and buy from again.

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+1 Found this review helpful
"freelander purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a used car through Craig at autoroute car centre - fantastic car and what a good guy he is - so simple no hassle and car looked amazing on pick up today couldn’t be more pleased 😍 would recommend to all 100% an will definitely return when exchange time come !! 5 star all day cheers Craig

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"Really delivered after poor expectations"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After viewing a 3 series at Autoroute Car Centre I put £500 deposit down to secure the vehicle. When i got home, I read many poor reviews about this garage. Needless to say, I started looking very closely at the vehicle I bought and if I'm really honest, started to pick holes purely because of the reviews I had read. I raised a number of concerns with the garage and Rob dealt with every issue I raised immediately and fully. After returning to pay the remaining £7500, I took the car away and within a couple of hundred miles I had a warning light appear but the garage dealt with this swiftly. I can honestly say after putting down my deposit and reading the naff reviews that I thought I had lost £500. But these guys have gone above and beyond both pre sale and aftercare to ensure that my car is what it should be. Definitely recommend.

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+3 Found this review helpful
"very very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Will not recommend to anyone,after looking at a car i put a £1500 deposit down,drove it home (40miles)with turbo pipe off,boot leaked with water was filing up quick aswel as a rear light,nothing but problems only to find out its been in an accident,told them i don't want car and want full refund,they declined and threatened to call police.. I have emailed\phoned for them to send paperwork of all work done to car so could pass to fianace,they didn't even bother and don't even care so now i got the ombudsman involved...

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Dealership Information

Autoroute Car Centre is an Independent dealership that is based in Sittingbourne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews2.8 out of 5 stars — Rated Average
Excellent
12
Very Good
2
Average
1
Poor
11
Terrible
7

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Contact Information

Address

Autoroute Car Centre
London Road
Teynham
Sittingbourne
Kent
ME9 9JY

Get in touch

01795 522844
http://www.autoroute-bredhurst.co.uk

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Dealership Statistics

39%
Would recommend this dealer to family and friends
3%
Percent of reviews responded to by this dealer

Additional Information About Autoroute Car Centre

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