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I placed a deposit on a car offering the full asking price, less then 7 hours later due to a unforeseen circumstances I was unable to go through with the sale. I spoke with one of the sales men who advise he would contact the manager. 1 week later after daily calls and endless promises to get back to me I spoke with a woman who advised the deposit was being refunded and it was currently going through the finance department. for 3 weeks I've been calling Autostrada every other day to find out where this refund is up to only to be told it is now non refundable 1 Month later!! I was not presented with any terms and conditions nor any verbal T&C's regarding there deposit policy. All they care about is the money, I likely would have purchased multiple cars off them over time, but after reading some of the reviews I would stay well away!
Recently brought a Ranger Rover Velar and couldn't of asked for better service. Everything was simple and easy just what you want from a car garage, nothing was too much trouble. Thankyou Autostrada for your 10/10 customer service.
Massive Cowboys. They sold me a Golf R which wasn't road worthy. Brakes, discs were worn down below road legal quality. The car stalls whilst bring driven. Engine completely cuts off. The car was on finance I found out a few days later which is technically illegal according to the FCA. I am a father of 2 boys and the thought of their safety being at risk traveling in a car which isn't safe for the road is really quite worrying. The car had further issues. I took the car to an approved VW, Audi Garage who ran a diagnostics. Issues with the Turbo, front sensors. timing belt. The list goes on. As we all can appreciate things go wrong with cars. Usually not straight after you purchase them though and the difference between a good and bad car dealership is when things do go wrong a good dealership customer service should excel. Not at Auto Strada Cars. Barry and Steve are quite the Cowboys you may hear about. But rather than good cop bad cop it's simply two bad cops. Rude, arrogant. Don't care about their customers unless they're spending money. I will be contacting the FCA and other people connected to Adam Boredom who also plays his part in allowing a company to trade in such a manner. I will keep you all updated with how this matter is dealt with.
Bought a Jaguar XJ , there were a couple of issues which they dealt with , within days. Nothing was to much trouble I would recommend them to others.
Great independent dealer. Helpful, thorough, polite, and a fantastic collection of cars with a good team on site. Each model the best of the best from each manufacturer. Wife got a cool Mini Clubman from AutoStrada. Good price on car, good price on warranty. If you are fed up with the big franchise dealers - try a smaller independent like this - far, far better experience.
I just went over from Ireland to buy my new car from the UK. The team at Autostrada made it easy, answering any questions I had before I went over. Yanna was especially helpful and kindly picked us up from Bristol airport and drove us back to the dealership. The car was beautifully clean and valeted and I love it! The showroom is full of fantastic vehicles! Well worth a visit! Thank you Barry, Steve and Yanna!
33k of trouble,looked genuine,now needs 6k repair after a handful of miles.Its a 360 degree trap, have to let them repair faults, they don’t or do badly .Gone legal. Found them to be bit of a bully
The team at Autstrada Cars were excellent. Just bought a Mercedes A Class, and absolutely delighted in the approach, thoroughness and quality. I would recommend them and will buy my next car from them.
Fantastic service from Autostrado with BIG thanks to Sam and Barry. I am so happy with my new used convertible. It is my ideal cal at an excellent value price. I travelled all the way by bus and train from Norwich to Bristol to pick it up on Sat 19 Nov 2016 and drove it home with a a very happy smile all the way. Fantastic. Colin
After trawling the internet for some time I found a Mercedes car at Autostradacars.com which I liked. I made enquires and dealt with a young man called Sam who was extremely helpful. They were happy to take my car in partX for a fair price so I travelled the 120 miles from where I live and the deal was completed start to finish in 3 days. I am very happy with my purchase and would not hesitate to use this company again and also recommend them to others. The whole team were vey professional. Thanks again Sam.
Found just off of the M5 motorway, Autostrada Cars of Bristol are prestige and performance sellers that have a variety of high powered makes and models of car in stock. They not only provide you with the chance to view and possibly purchase names such as Bugatti and Cadillac but they also have an on site MOT centre for those after sales requirements too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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