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19 reviews from our car dealer reviews community
Leave a review for Autotrade Birmingham

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19 reviews from our car dealer reviews community

Leave a review for Autotrade Birmingham
Click on the stars to start your review
"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to autotrade birmingham to buy a new car and the service I receive was excellent!! All staff there were very helpful and polite and were very supportive with me being a car! Would definitely recommend to go here.

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"Outstanding service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service i received when i purchased my hyundai i10 on Tuesday 4th July was outstanding they could not be more efficient and professional i would recommend them to anyone and i would certainly go back in the future without a doubt.

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"Hyundai i10"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Picked up our car from Autotrade Birmingham and what a fantastic service they provide can't thank them enough. Anyone looking for a vehicle give this garage a try thanks again, Mandy and Tony.

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"Absolutely terrible!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Absolutely terrible experience at Autotrade Birmingham! Bought the car after being told it had a service. Same day when I got the car home the 'coolant low' light came on and car overheated. Went back the next day after topping it up myself and telling them that the tank is rusty to be told it should be fine, the coolant may have just been missed. Next week the same light came on again Rang up to be told bring it down we will have a look. Got there and was told to book it in for tomorrow (wasted car journey) Took the car in and as I was driving it in the 'Low Battery' signal appeared on the display. Told one of their workers this and he told me he would tell the mechanic. Adding to this the brakes had started screeching so asked for this to be sorted too. picked the car up after their mechanic looked at it to be told there was a crack on the tank and they replaced it (dont know how this wasnt spotted the first time!) they told me they had sorted the battery and the brakes. After driving it home the brakes were still screeching and to add to this the next week the low battery light came on again. I rang the garage on a tuesday and told them the low battery signal was on again. Nigel told me to call James on friday to book it in for saturday. By the friday I was driving it to and from work meetings and the car wouldnt start. I had to call the AA to jump start the car and drive it back to the garage. AA wanted £109 for a new battery but this is the garages place to pay as I had the car three weeks. Took it back and they did replace the battery. After questioned why this wasnt sorted when previously bought in they said 'it doesnt work like that'. Was offered no compensation for the fuel I have used driving the car too and from the garage and my time missing important work meetings due to a break down and the total inconvenience they had caused me. I actually asked for some type of compensation such as extended warranty and was refused. Totally disgusted and really upset. The guys just kept trying to calm the situation by cracking jokes but its just not fair. I got upset whilst at the garage to be told 'its ok nobody died' Do not use!!! They all talk the talk there and are too cocky.

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"Friendly apart from one "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My dealing with AutoTrade Birmingham started well, but then the guy who was looking at the vehicle I wanted to part ex tried to tell me there was something wrong with my vehicle and then proceeded to try and offer me next to nothing for my vehicle. He clearly knew nothing about what he was talking about and enjoyed trying to make me look stupid! If you want to part ex your vehicle DO NOT go to this dealer!

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"really good experience"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Nissan NV200 back in July. The car was really nice and clean and in really good condition. The dealers have been really helpful and friendly. I am having one electrical issue with the car but the extra warranty I took out allows me to got it sorted at a local garage. Overall I would recommend this dealership to my friends and family.

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"Very good service"
4.2 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I purchased a BMW back in June and up to now I have had no issues with it at all. It was very clean and in good condition. The price was okay, maybe could have been better and not all of the tyres were the same but other than that I cant fault the car the dealers were really helpful.

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"Unhappy"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Citroen Picasso from these at over the odds price as it was, in their words, excellent condition. Drove away happy but found problems the following day. The driver seat was collapsing, the roof rails had paint starting to delaminate, the dash board lights were fading. Took it back to them, they said they would sort everything. After 3 attempts the rails were sorted but after multiple promises of repair I was told they would only sort it as a favour. Looked into legally but it could cost me if I lose the case. I've now taken it for its MOT and the sills are both rotted away. Spoke to them and the MOTers and all they have said is go to trading standards if I'm not happy. Definitely avoid these people, this has cost me a fortune

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"Good cars"
4 out of 5 stars See
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Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A3 from Autotrade Birmingham in April. Service was pretty good and the cars in good condition. The price of the car was fair, could have been better but I have had no problems with the car at all. I would recommend using this dealer.

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"Good cars"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service would recommend these guys. There was a problem with the first 2 cars I looked into buying, one had an issue with the finance and the other was sold to a cash buyer but the dealership couldn't apologise enough for this. The car I ended up with which is a Ford Fiesta is great, had no problems and the guys said that if I do just to give them a call!

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Dealership Information

Providing used cars to the West Midlands is something that Autotrade Birmingham have years of experience in. They not only have some of the most popular hatchbacks, estate and even convertible cars in stock, but they also have an on site MOT centre for when your current vehicle needs some repairs and checks. From Mazda to Mini; Autotrade Birmingham may just have it in stock.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4.2 out of 5 stars — Rated Very Good
Excellent
15
Very Good
1
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Autotrade Birmingham
Kingsbury Road
Minworth
Sutton Coldfield
West Midlands
B76 1AU

Get in touch

01213513333
http://www.autotrade-birmingham.co.uk/

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Dealership Statistics

84%
Would recommend this dealer to family and friends
84%
Thought the dealer was knowledgeable and helpful
88%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Autotrade Birmingham

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