Good service until there’s a problem they are unable to fix and then they refuse to help. Purchased a used car which had several issues noticed during the drive home and subsequent inspection that couldn’t be spotted on a test drive. They tried to fix but couldn’t, however a specialist spotted the fault immediately. Now the company are refusing to acknowledge the issue claiming it wasn’t there at purchase despite being told within 2 days and the consumer rights act stating the onus is on them to prove it wasn’t within the first 6 months. Attempting to scare off with incorrect legal emails. I would avoid unless you like stress. It’s a shame companies like this ruin the reputation of the motor industry.

I called AutoTrade to enquire about 3 cars I wanted to see, to check if they were still available (which they were) and drove an hour just to see them. I got to the dealership, reached the reception and enquired about the cars. A blasé attendant said they were out and that I could go check the cars, and that someone would be there shortly. No one showed up even though there were no other clients. I felt so disappointed and angry and just left after 10 minutes walking around. Would never deal with them. Maybe it was because I was interested in the cheaper cars.

Just want to say how happy I am with my car..so many cars in stock,and happy to help salesman..I looked around the forecourt for a while before..I found what I wanted..I spoke to a salesman who then showed me the car..but didn't try to hurry me in to buying.the whole experience was a breeze..thanks autotrade

took just 48 hrs to get my car ,was delivered to my door .Absolutely fantastic service, they mot;d the car, serviced it and valeted it before it was delivered, sorted out my tax direct debit, kept in regular contact throughout i would recommend these guys in a heart beat, so friendly and professional and i got a beauty of a car thankyou to all of you involved