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12 reviews from our car dealer reviews community
Leave a review for Autowest Cars

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12 reviews from our car dealer reviews community

Leave a review for Autowest Cars
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"Terrible dealership"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a ford kuga from Autowest Cars, intermittent fault with the engine. The finance company decided to unwind the sale. The garage kept my £245 deposit, avoid! Terrible customer service.

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Peter in response to Terrible dealership

I had same problem garage treated me like rubbish. NEVER USE THIS GARAGE FOR A CAR

"GREAT CAR"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Chrysler PT Cruiser Ltd Edition Convertible from Autowest in June 2017... i used the dvla mot checker which verified the mileage & hi-lighted any previous advisories.. i did a full hpi & insurance write off check.. i looked at forums for any particular common faults... i checked autotrader for a valuation for the cars year.. i checked the tax bracket it had now gone into with the dvla changes that took effect in April this year.. i looked at numerous sites for reviews on Autowest garage.. i rang up & negotiated agreed price with a full valet.. complete car check & a years mot.. i took 2 trains to get there & Lee picked me uo from the station.. when i got to the garage the car was still on the ramp as whilst checking it was found a linkage on the breaks was faulty.. Lee apoligised offered oodles of coffee.. we did the paperwork.. he gave me a 3 month 3rd party warranty , a deduction for the cost of the mot ( it was late & could not be booked in).. and also written confirmation that if i got a mot within 7 days..if it failed or received advisories Autowest would reimburse the costs.. i must say what a gem of a car..mot centre i went to said it was pristine low mileage car. £18,500 new.. and an absolute snip at £1600 on an 06 plate.. Paintwork, interior are as new.. of course there are a couple of minor faults.. the clip broken to the heated seats power pack & a fuse needing replacing... What people tend to forget when purchasing a car is that a) its not new b) do some research c) get AA inspection If spending larger Amounts of cash d) people generally respond in the manner they have Initially been spoken to. I know its a lengthy review but garages are generally on a hiding to nothing..we all feel when parting with our hard earned cash that we are buying a faultless 'new' car & should never have to spend any money on it in the future. I bought an 11 year old car with all the paperwork including the receipt from new but fully understand that it is likely to need money spent to keep it as good as it is (new rear pads next month.. & i asked before purchsse & was told the depth plus had about 3000 miles left on them). GREAT GARAGE..FANTASTIC SERVICE & AN AMAZING RETRO CAR.. WORTH EVERY PENNY & TIME TRSVELLING FROM SUFFOLK HIGHLY RECOMMENDED

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"Autowest Cars went further than expected"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my X-Trail from Autowest and after two months the Timing Chain snapped. The RAC transported it to Autowest 'about two miles'. They said they would fix it. We were due to go on holiday the next day so Lee said he would lend me a Ford Focus so we could go on holiday. When we got back from holiday i rang the garage, and was told they did not know why the Timing Chain should have snapped so they decided to fit a replacement engine. They also replaced the clutch. I don,t think they could have don more. Very pleased with the vehicle. They also cleaned it on return.

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"Awful Garage"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since owning a car brought from Autowest Cars within a few weeks I have had to spend a large sum of money and time fixing mechanical faults and have had no compensation in regards to the matter. The warranty sold with the vehicle which cost an addition £200.00 was unhelpful and would not cover the cost on a technicality, as well as the garage refusing to pay for the work and offering unreasonable solutions they have been increasingly rude and assertive against myself whilst trying to deal with the matter. I would not recommend this company in the slightest and warn those thinking of buying a vehicle to use any other garage possible. Worst experience and worst dealership you could imagine.

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"Amazing!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Nissan juke from here a couple weeks back now and it has been nothing but pleasure! the whole process was so simple & i was made to feel very welcome and valued! would 100% use this company again.

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"No issues with Autowest Cars"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no issues at all with my car from Autowest. I have had it for 6 months now and it's still running perfectly. The staff were happy to help and very knowledgeable and the car was a very good price.

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"Happy customer"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pretty good dealership overall. I have had some issues with the car, It was sold with 2 illegal front tyres which I had to get replaced and it took a few conversations with the dealer before he would reimburse me for them. Other than that they were really good and I am very happy with the car and I would recommend Autowest Cars.

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"Happy to resolve any problems"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra from here in June, the sales team were really sound, very helpful. The car was in good condition apart from one of the wing mirrors was painted a slightly different colour to the rest of the car. The car did need a valve replacing but they wanted to get this sorted for me as quickly as possible and they did. I would recommend this dealership, definitely.

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"Da Stead"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Autowest Cars of Yeovil and within a few months the gearbox and clutch had completely gone. Huge bill to repair and when speaking to Mr Clothier the owner, he offered no resolution or to help with costs. Completely uninterested that he'd sold a car that had gone faulty. AVOID at all costs to save yourself lots of money and hassle, poor trader.

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"Mercedes from autowest"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have nothing but praise for the service at Autowest Cars, they were fantastic right the way through and I would recommend them without hesitation. When the CD player decided to stop switching discs I simply took it back to them and they fixed it in no time for free.

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Dealership Information

Autowest Cars is an Independent dealership that is based in Yeovil. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Car Hire
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Ratings
12 reviews3.8 out of 5 stars — Rated Very Good
Excellent
8
Very Good
1
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Autowest Cars
Sherbourne Road Babylon Hill
Yeovil
Somerset
BA21 5BY

Get in touch

01935 413141
http://www.autowestcars.co.uk

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Dealership Statistics

75%
Would recommend this dealer to family and friends
0%
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