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3 reviews from our car dealer reviews community
Leave a review for Autoworld Chesterfield

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3 reviews from our car dealer reviews community

Leave a review for Autoworld Chesterfield
Click on the stars to start your review
"Volvo Driver"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The very worst customer service I have ever had, full of empty promises, they promise the world and deliver nothing and don't have the courtesy to ring you back on at least three occasions when they say they will, and when they did it was to tell me they are not going to do what they said they would as it was too expensive and not even an apology, nothing was too much trouble when I was handing 22K over. The staff are rude and condescending. I have had far better service from back street dealers.

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"ADR"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately I can't give a 0 ! Worst dealership I have ever used in my life. Between myself and my partner we have used Autoworld for over 10 years there lack of customer service is beyond me. Staff are unhelpful rude and speak over you yet if you go to speak and they want to speak they tell you that they aren't dealing with you, surely it works both ways. The service manager should not be allowed to speak to customers he changes his story to suit and then backtracks and accuses you of shouting and being irate because you've caught him out. They lie and try to make up work on their FREE VHC, I was sent mine via text with a video and report, where I was told that ALL under bonnet levels were correct yet in the report my oil level is low and needed a £15.00 top up. This is what I spoke to the service manager about where he kept changing his story to suit and he also quoted me two different prices making it cheaper each time to try and get me to pay for it despite my oil level being perfectly normal I have even checked this on returning home myself. I would recommend that everyone stays away from this dealer unless you like rudeness and un-helpfulness. The only positive I have is Emma on Citroen reception she is lovely unlike the other people I have dealt with at this dealership I will not be returning and I recommend you don't go there either.

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"Ronnie G"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a rude and unhelpful dealer. I went in to look for a 4 x 4 and was dismissed by some patronising scottish bloke before i sat down. I asked about 2 vehicles and was told that one was already sold and the other wasn't in stock (even though there were 2 on the forecourt). How this person has ever sold a car astounds me!

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Dealership Information

Autoworld Chesterfield is the complete car centre. Not only do they have both new and used cars for sale within their showroom but they also have commercial vans and vehicles in stock too. If that wasn't enough their on site services include Motability and a fully equipped MOT centre.

Deals in: Cars
Manufacturers: Alfa Romeo, Citroen, Fiat, Hyundai, Seat
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews1.6 out of 5 stars — Rated Poor
Excellent
0
Very Good
0
Average
1
Poor
0
Terrible
2

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Contact Information

Address

Autoworld Chesterfield
Brimington Road North
Chesterfield
Derbyshire
S41 9AJ

Get in touch

01246 380994
http://www.autoworld.co.uk

Opening times

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Dealership Statistics

0%
Would recommend this dealer to family and friends
33%
Thought the dealer was knowledgeable and helpful
0%
Thought issues were resolved quickly and easily
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Additional Information About Autoworld Chesterfield

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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