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5 reviews from our car dealer reviews community
Leave a review for Autoworld Willenhall

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5 reviews from our car dealer reviews community

Leave a review for Autoworld Willenhall
Click on the stars to start your review
"Very poor organisation"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I phoned Autoworld Willenhall at 10 in the morning to check that the car I wanted to buy was still there, and got confirmation that it was still for sale. Arriving 1h 20minutes later, it turned out that the car was sold days ago. It was on a separate parking lot with dust on it and a "sold"sign. When talking to the manager, she refused to even refund my petrol money as it wasn't their fault. Must have been me, then, not being able to be clairvoyant. They didn't care one bit that I spent 3 hours on the road for nothing.

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"HIGHLY RECOMMENDED DEALERSHIP"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a Renault Scenic Dymanique S on the Autoworld website and as I was in the Scottish Borders the deal was done by phone and email. The information that Tony the sales executive gave was spot on and he was extremely helpful.My car was being taken in part exchange so on arrival at the dealership having travelled down from the Scottish borders everything was ready, all the paperwork that could be done prior to my arrival was completed , the handover for my new car went very smoothly and all in all it was a pleasure to do business with them. All the team are very professional and helpful and if this is indicitive of the way they carry out their operations then I would have no hesitation in recommending them.

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"Let down by Autoworld Willenhall"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have ask 3 times for a video of a car Autoworld Willenhall have for sale, also when i need a value of my car, site goes down all so 3 time. What a waste of my time.

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"Cmd73"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVoid at all costs this company uses false advertising, they had a 2011 fiesta for sale and when i arrived to view it they were selling a different car for the same price, it was a year older, a different model and petrol not diesel as stated. The managers attitude is disgusting and will use all the excuses under the sun for their mistakes! I was told on the day that this was the only fiesta they had!

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"Would not recommend"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Renault Clio from Autoworld and the service was fantastic, Cal was particularly helpful in helping me buy my car. Unfortunately, after purchasing the car I realised there are a few issues with it. I took it to a local mechanic I know and he confirmed that the clutch was on its way out, the brakes are knackered and the handbrake was faulty (which was causing it to get jammed) this was causing the car to stall which is not only inconvenient but could also be very dangerous and cause an accident. I took the car back to Autoworld (with the car still very much into its warranty) and they refused to repair it or even acknowledge that there is a problem with it! So unfortunately I cannot recommend this trader. I will be taking the car back again and if they refuse to repair it it will be going back!

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Dealership Information

Autoworld Willenhall is an Independent dealership that is based in Willenhall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Renault
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews2.1 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
2
Terrible
2

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Contact Information

Address

Autoworld Willenhall
Keyway Retail Park Armstrong Way
Willenhall
West Midlands
WV13 2QU

Get in touch

http://www.autoworld-uk.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

20%
Would recommend this dealer to family and friends
40%
Thought the dealer was knowledgeable and helpful
20%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Autoworld Willenhall

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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