The one star is for the pre-purchase care. Everything was excellent. In April, I messaged the garage at gone 7pm, and was called straight away to discuss the car. Within a couple of days, everything was sorted and a date was arranged for us to travel from Cornwall to Oldham to PX. On the test drive of the car, the injector seal popped off. No biggie, it happens and Avanti Group paid to have it fixed then and there before the drive back to Cornwall. The next day, it happened again. I let the garage know, who called me at 10pm to talk me through things and agreed for us to take it to a local mechanic to be diagnosed and repaired, I was told they would pay this through the warranty. When the car was ready to be collected, I spoke to Avanti who said that if I paid the bill - I would be reimbursed directly from them. This conversation happened in May, and after months of me chasing, multiple messages/calls/emails being ignored, I resulted in sending out a warning letter to advise I would be contacting the small claims court if I was not reimbursed the £500. This payment was only received yesterday, 25th September. Upon exchange of my car, it was agreed that they would pay the finance off of my Peugeot and the amounts were all agreed. However, Avanti did not pay the finance off on my Peugeot for a further 3 months. This meant that I had to pay a further £480 for a car I no longer had. This took months of me chasing to finally be rectified, and I have not received or been offered reimbursement for this. I did not receive notification from the DVLA to confirm the transfer of my Peugeot, or the purchase of my Touareg. Further to this, I received two warning letters from Manchester Police for the Peugeot being driven around without insurance, still in my name. This resulted in me having to pay a fine to the DVLA. I, again, have received no reimbursement or offer of reimbursement for this despite notifying the garage and providing the invoice/receipt. I have had to contact the DVLA directly to obtain the V5 for my Touareg, and to remove my name from the Peugeot. I have also had to contact Manchester Police and Trading Standards due to the service received from Avanti Motor Group, and the car being driven around illegally in my name. Personally, I would not recommend this garage unless you have a spare 6 months after purchase to chase your tail and get things sorted. In looking at companies house and auto trader, I also believe this company to be trading under the business '88 Motorhouse'.