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7 reviews from our car dealer reviews community
Leave a review for Baileycroft Vehicle Sales Ltd

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7 reviews from our car dealer reviews community

Leave a review for Baileycroft Vehicle Sales Ltd
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"A1 service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daryl and Sam made my buying experience a really pleasurable one. I bought a BMW X5 that was immaculate. They gave me a brilliant offer I just couldn’t refuse. No pressure sales, fantastic customer service, friendly but professional. I would definitely recommend this car dealer and would use them again in a flash. Keep up the great work chaps. From one very happy customer. Thank you.

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+1 Found this review helpful
"Excellent Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Baileycroft Vehicle Sales a few weeks ago, and it was ready to collect when they promised it would be. Unfortunately I had all sorts of problems with it and they were so understanding that they let me have one of their courtesy cars so that I could still see my elderly mom. After a lot of work on their behalf they could not put right the fault on my car. I cannot say I was not disappointed as I had fell in love with the car, but immediately they returned all my money and offered any help in purchasing another car even if it wasn't from their garage. What lovely guys and Jill on reception is a lovely girl. Thanks for everything you done Darrell and i would recommend you to anyone.

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+3 Found this review helpful
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"Great car good price"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

307 hdi bought last year FROM Baileycroft Vehicle Sales and had a few issues but Darryl rectified that for me and loaned me a car, I wrote a previous review and I am trying to delete it because it's false these people seem to go out there way to help and I wrote a not very nice review in the heat of the moment when an issue re appeared all I can do is apologise.

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+2 Found this review helpful
"Nigel"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a VW Touareg from Darryl in November2016, on an 05 plate (so 11 years old). I paid £4900 which I think was a fair price, I found Darryl a straight talking guy, no bull s..t , he gave us a weeks full warranty and then 2 months half and half warranty on every thing . Well as you can expect with an eleven year old car there were a few problems, i.e. Parking sensors, battery, oil leak , manifold problem, all of which he resolved free of charge, I would highly recommend him and his car sales. The only disappointment was that having taken the car back into his garage for a couple of the repairs I had to take it back again as the repairs done, didn't resolve the problem, i.e. On the visit with the manifold , they put a new gasket on , didn't resolve the problem as it was the manifold itself. Another time the oil leak , they resealed the rocker cover , but it was also leaking from the crankshaft seal , so a little frustrating and I think his mechanics could be a little more diligent. But all that said Darryl could not have apologised any more than he did, and he did supply and fit me two new tyres at trade cost and gave me a credit note for free mot , and never charged for any of the repairs. Now I buy cars a lot newer and far more expensive, and they have teething problems. But be realistic, and if you have a problem give the guy a chance to sort it out and I tell you, you will not be disappointed,. Top guy , and I must mention his service receptionist (Gill) is a great asset to Darryls busses ( she could have a job with me anytime). I would be happy to be contacted by anyone thinking of buying of Darryl. All the Best Nigel

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+3 Found this review helpful
"Corinne"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Baileycroft Vehicle Sales, Darryll who owns it is a typical used car salesman with all the talk. We bought a VW Sharan from him (at a top end price too) and have had nothing but trouble. Even though it had been serviced (apparently) and MOT'd they failed to notice that the exhaust was so rotten that it broke within a month. I had to pay for half of that (it was under his warranty). Then something on the gearbox broke and it cost nearly £500 to repair. Now 6 months on I've just replaced the front tyres, the tracking hadn't been done on the car so they were worn through to the inside of the tyre on the inside. Imagine if they'd gone while I'd been on the motorway with a car full of small children?! I am so angry with this garage, a few people I know have bought used cars since we've got ours and I've told them to avoid this place at all costs.

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+4 Found this review helpful

Chris Parkin in response to Corinne

Poor review I had dealing with these and they solved everything no question

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"excellent dealership"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoyed my experience of buying my new car from Baileycroft Vehicle Sales which is in Matlock. Their sales team were incredibly friendly, even when I had any issues they were sorted by their team without a fuss. I couldn't fault them if I tried and would recommend this dealer.

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"Darren Wright"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daryll was very pleasant to deal with and certainly resolved any issues I had quickly and efficiently and I wil lcertainly use them again as they seem to value the customer highly .

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Dealership Information

Baileycroft Vehicle Sales Ltd is an Independent dealership that is based in Matlock. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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7 reviews4.5 out of 5 stars — Rated Excellent
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Contact Information

Address

Baileycroft Vehicle Sales Ltd
Wirksworth
Matlock
Derbyshire
DE4 4FG

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Dealership Statistics

71%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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