Nicholas C, June 2025
"So far so good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything with my Audi so far has been good and I'm very happy with it. I haven't taken it to my mechanic to have a look over it yet but it's good. This was my first time visiting Balham Cars London and Charlie provided great service.
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Aftersales from Balham Cars London Ltd in response to So far so good
Hi Nicholas, Thanks so much for the great review! We're glad you're happy with your Audi and that Charlie was able to provide top service. If you need anything, we’re always here to help.
Sandeep N, June 2025
"Happy with it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
John was very good at explaining everything I needed to know about the car before going ahead with it and I thought he was helpful with the process of getting the car. I've been a few places in the Nissan and so far it's going good. I'm happy with it.
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Aftersales from Balham Cars London Ltd in response to Happy with it
Hi Sandeep, Thanks so much for your kind words! We're really glad John was able to help explain everything and make the process easy for you. Great to hear your Nissan is going well so far—enjoy the drive, and if you ever need anything, just give us a shout!
Andrew M, June 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐️⭐️⭐️⭐️⭐️
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Aftersales from Balham Cars London Ltd in response to 5/5
Hi Andrew, Thank you for the 5 stars! We really appreciate the support and are glad you had a great experience with us. If you ever need anything, we’re just a call away, enjoy the new car!
Daniel G, June 2025
"Getting on great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Peugeot, and so far it's going great. There is a slight sound coming from the front, which started after I got it, but it’s likely just a wearable part. John was fantastic throughout the process, I thought he was really helpful and a genuinely lovely guy. He encouraged me to take a test drive, which I wasn’t planning on doing, but I’m glad I did. I viewed the car before it was fully ready, and unfortunately, I couldn’t take the day, but again, that wasn’t on them. Overall, I wouldn’t change a thing about the service.
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Aftersales from Balham Cars London Ltd in response to Getting on great
Thanks so much for the detailed review Daniel! We’re really glad to hear the Peugeot’s going great so far and that John made the whole process smooth and enjoyable. He’ll be happy to hear your kind words! Enjoy the new car and thanks again for the lovely feedback!
Nathalie A, June 2025
"Very satisfied"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very satisfied with my purchase of the Skoda Fabia, it's a very good car and we love it, it's running well. No complaints about the service I received, there was no pressure.
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Aftersales from Balham Cars London Ltd in response to Very satisfied
Hi Nathalie, Thanks so much for the great review! We’re really happy to hear you’re loving the Skoda Fabia—it’s a solid choice! Glad the car’s running well and that you felt comfortable throughout the process. No-pressure service is exactly what we aim for. Enjoy the drive, and feel free to reach out if you ever need anything!
Natalie M, June 2025
"Really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5, staff really helpful, found me a car on my budget for my needs and all good so far.
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Aftersales from Balham Cars London Ltd in response to Really helpful
Hi Natalie, Thanks so much for the 5 stars! We're really glad we could help you find the right car within your budget. Great to hear everything’s going well so far—if you need anything down the line, we’re always here to help!
Nikiesha B, June 2025
"First time buyer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything with my Ford Fiesta has been fine. I had to replace a part on the car recently, but it's been fine since. This was my first time visiting Balham and I'm happy with how everything went.
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Aftersales from Balham Cars London Ltd in response to First time buyer
Hi Nikiesha, Thanks for the feedback! Glad to hear everything’s been going well with your Fiesta, and that the replacement part did the trick. It’s great to know your first visit to Balham was a good one—hopefully the first of many! If you ever need anything, just give us a shout.
Amynta C, June 2025
"Helpful and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The whole process of buying a car can be a nightmare unless you're a mechanic, but the team at Balham Cars London Ltd were great. It was actually the head mechanic that sold me the car and helped me on the day. He answered all my questions and made sure it was a really nice/simple experience. I visited the dealership because of a recommendation from my daughter and as a result, I got a car that is lovely.
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Aftersales from Balham Cars London Ltd in response to Helpful and friendly
Hello Amynta, Thanks so much for the lovely review! We're really glad to hear the process felt smooth and straightforward—that’s exactly what we aim for. It’s great that our head mechanic was able to help out and make things easy on the day. Big thanks to your daughter for the recommendation too! We hope you’re enjoying the new car, and if you ever need anything, we’re always here to help.
Hannah A, June 2025
"Everything is fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is going okay. I did bring the car back because I thought there was an issue but the team at Balham Cars London took it into the garage and give it the all clear.
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Aftersales from Balham Cars London Ltd in response to Everything is fine
Hi Hannah, Thanks for sharing your experience! We're glad everything's going okay with the car. Always happy to take a look and give you peace of mind, better safe than sorry! If anything ever comes up, you know where to find us. Safe driving!
Thomas I, June 2025
"John was super nice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
John was good to deal with, he was super nice and chilled. Not once did I feel pressured into anything. A test drive was offered, but due to some reasons, I didn't go ahead with one. I'm very happy with the car though, it's been great.
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Aftersales from Balham Cars London Ltd in response to John was super nice
Thank you so much for the great feedback! We're really glad to hear that John made the experience easy and pressure-free that's exactly what we aim for. We're also happy to hear you're enjoying the car! If you ever need anything or have any questions down the road, feel free to get in touch. Enjoy the drive!
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