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Disgraceful firm to deal with. I recently purchased a vehicle costing over £9,000 and was led to believe it had a spare key. Transpires that it didn't and Vauxhall dealer wants £260 to cut one. Immediately Contacted this dealer and they didn't want to know. Came up with all sorts of rubbish and was rude and arrogant when I spoke to JohnPaul. They claim on their website that 'There are no hidden administration fees or unexpected extras...' which is absolute rubbish, as I'm now finding out. Wish to God I'd read other bad reviews before handing over my hard earned money to his bunch. Will be taking this matter further via legal channels.
We bought a car from Balkwell Motor Company with a new MOT only to have problems 4 weeks later, another reputable garage inspected and found a long list of long term problems rendering the vehicle unroadworthy. Reported to trading standards and the DVLA. Nice when you buy, once they have your cash they aren't interested. Please don't waste your money here.
Really bad customer service once Balkwell Motor Company have got the money. Tyres in bad conditions after they "passed the MOT" and they didn't want to change them saying that it was our fault as a possible puncture, nothing to do with them. The wiper as well in bad conditions, I don't know how the car passed the MOT with all of these damage things.
If you are looking for a Proton or Perodua in the Tyne and Wear area then Balkwell Motor Company may be worth a visit. Not only are they specialist stockists of these makes but also supply a variety of used models across different manufacturers. On site facilities include finance and part exchange as well as MOT and servicing too.
Deals in: Cars
Balkwell Motor Company
Tyne And Wear
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