For the first time EVER I actually enjoyed buying a car. In the past I've felt rushed into something I didn't really want with pushy sales staff but not here. It was great to be able to ask questions, take my time, look at the car fully (well...I looked at the colour and liked what I saw - my man on the other hand got right stuck in about the bonnet and engine) and this helped us feel confident about what was being offered. The guys we dealt with were very kind (even when I stalled several times on the test drive 🙈) and made us feel at ease. The car itself is just a beauty and what a transformation the guys worked on her. She had just arrived when we raced over to see her and so the poor guys hadn't even had a chance to work their magic on the cosmetic touches needed but what a job they did. She is just stunning and drives like a dream. I would highly recommend getting a car here as the personal and family orientated service gives you a lovely feeling and Stephen is a pleasure to work with. Thank you to you all for your help, your great conversation and the therapy session you gave me whilst we got the finance sorted. All in all it was a bargain - I got a great car, great service and some great chat on top.

Bought a car from this garage, paid cash and Martin couldn't get the money from me quick enough.I live in northern ireland and sailed to Scotland were the car was waiting at the port as we were on the next sailing back to Belfast there was no time really to get a really good look at the car.Now I'm home looked at the car next day and was horrified to see the car was not as I was told it was,this guy Martin said that he had thoughtly checked the car and he said I would not be disappointed no 1 paintwork was blistered and the bottom of the passenger front door had a goudge of 6" were its down to the metal and rusted to he'll well this boy Martin must have had his eyes painted on not to see the problem with the paintwork, I contacted him and the conversation was not very nice on his side alot of shouting and was told he wasn't fixing the paintwork as he said the car was perfect but did try and say it was age related no 2 the car was in a bmw main dealer here in northern ireland yesterday with a recall and when on the ramp the technician came across some issues so again I contacted Martin to ask as the car was under warranty could I have the problems fixed to this he said again in a very raised voice what do you want me to do about it No was the answer,now this car was supposed to have passed its mot but I find it amazing the the windowscreen washers don't work so I looked up the mot online to find out the day before I was to collect car it had failed the mot because of this issue so I find out on way home these don't work and further me looking into the problem it failed the mot because of the same this in 2021 So in closing there probably will be something more to go wrong so my lesson to anyone who has read thus far this boy needs a very wide berth as he is totally not to be trusted and is no help what so ever I wonder does his father know the way his son treats people when doing business with them.

I bought a Vauxhall Astra and after 3 weeks the gears started sticking and the engine management light came on. I contacted Bank Motors who advised me to take the car to the garage that they used. I did this and the garage advised the car required a new clutch and sensor. The garage contacted Bank Motors who advised them to go ahead with the repairs without any quibble. All this was sorted out within 4 days from my initial contact with the garage.. Excellent customer service.

Lovely sales team and fantastic after sales service. They don’t forget about you after the sale. Would buy from Bank Motors again.

Bought a Vauxhall Antara from Bank Motors, one little complaint, no water in windscreen wash bottle but not a drama. Went to see a Peugeot 5008 but when I saw the Antara my mind was made up, had to wait till the wife and daughter agreed but hey ho I picked it up 5 days later.

Would defo recommend Bank Motors, its a family run garage who can not do enough for you from first telephone call to first visit to see car then when bought car the service is second to none Steven and Martin could not do enough for my husband who is disabled and a wee friendly dad who was there on day of collection thanks for everything the dodds family from ardrossan.

Went to view a VW Tiguan at Bank Motors which turned out to be in much poorer condition than advertised. I asked Martin, the salesman whether the car had a full service history and he became very vague. He thought it did, that he'd check in a minute, etc. I then asked if the mileage quoted was guaranteed and to see the service history . He went into a long winded story of how he'd bought the car from a friend, that he'd forgotten to include the car documentation and that he'd pass it along once received. Who the hell would buy a car without documentation? Pointing out the ripple on the rear passenger side and the bumps along the length of the car, I commented that the repair was poor and that the car had obviously been in a glancing side impact. However, it would seem that I'm completely wrong; the ripple is a figment of my imagination and the many bumps along the side are from shopping trolleys. Must be bloody heavy trollies, pushed by maniacal shoppers. The interior was badly worn and soiled for a car with less than 40, 000 miles. This was explained away as being driven by a women with dogs and kids , being not particularly clean. He couldn't get me off the car lot quick enough, when he realised that I didn't believe him and I watched him move the car to up to the back after id accused him of selling a 'clocked' car and left.

I applied online for a very well presented Jaguar the next day Stephen called and informed me the deal was complete.. I could not attend personally and my friend went to see the car. Again Stephen was there and was as helpful to my friend as he was with me on the phone. Excellent service and brilliant communication from Bank Motors.