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Went to view a VW Tiguan at Bank Motors which turned out to be in much poorer condition than advertised. I asked Martin, the salesman whether the car had a full service history and he became very vague. He thought it did, that he'd check in a minute, etc. I then asked if the mileage quoted was guaranteed and to see the service history . He went into a long winded story of how he'd bought the car from a friend, that he'd forgotten to include the car documentation and that he'd pass it along once received. Who the hell would buy a car without documentation? Pointing out the ripple on the rear passenger side and the bumps along the length of the car, I commented that the repair was poor and that the car had obviously been in a glancing side impact. However, it would seem that I'm completely wrong; the ripple is a figment of my imagination and the many bumps along the side are from shopping trolleys. Must be bloody heavy trollies, pushed by maniacal shoppers. The interior was badly worn and soiled for a car with less than 40, 000 miles. This was explained away as being driven by a women with dogs and kids , being not particularly clean. He couldn't get me off the car lot quick enough, when he realised that I didn't believe him and I watched him move the car to up to the back after id accused him of selling a 'clocked' car and left.
I applied online for a very well presented Jaguar the next day Stephen called and informed me the deal was complete.. I could not attend personally and my friend went to see the car. Again Stephen was there and was as helpful to my friend as he was with me on the phone. Excellent service and brilliant communication from Bank Motors.
I have had my car fro a few months now and I am having a fair few issues with it which the dealers haven't been able to resolve so I am returning the car. The communication has been terrible and they have been dishonest about the car. I wouldn't recommend.
Reviewer has confirmed their email address
MARTIN SHAW from Bank Motors in response to not good
Hi, Sorry to hear you have had issues with your car, we take customer satisfaction very seriously and would be very interested to know which car you purchased and what issues you had as from our records we have not had any cars returned. If you could contact us directly at bankmotors@btconnect.com we will try and understand and help with these issues.
May 2017. The Picasso I bought a year ago from Bank Motors continues as one of my best buys - ever! Most impressed with Stephen who did exactly as I asked on the phone as I was buying on the internet from Wales. Something which as a 73 year old I had never done before. He got me a two year warranty on a 9 year. Old car but as of today Not one problem -in fact better than I have had with new company cars!! Very courteous and polite and friendly-I can't. Fault them-so thank you father and son Stephen.
I have just got a Hyundai from Bank Motors. From start to finish there was no pressure, no hard talking, you are the customer who is fully serviced. If you look at the forecourt all cars are well presented, I have dealt with many dealers and this was a first class service. I would highly recommended.
Reviewer has confirmed their email address
I felt that all of the staff at Bank Motors really bent over backwards to ensure that the whole process was fast, easy and efficient. I bought a Mini Cooper from them back in September and I couldn't be happier with it! It was clean and in beautiful condition and it was a brilliant price. I have had no issues with ti at all and I will definitely be back there for my next car.
Reviewer has confirmed their email address
I bought a insignia from the guys at bank motors and I am very happy with how smoothly it all went my father recommended me to them as he has bought off them before. The only downside side is I was told the water pump and belt was done and they had a receipt to prove but after I bought the car I discovered it had npt been done and I was out of pocket 300 pound a month later after buying the car and there was no proof of any water pump being done i even managed to get a hold of the previous Ower and he said no such work was carried out when he owed it. All said and done the car is grat and looks and runs fab very happy with it and I now know the pump and belt is all done and will be ok to drive.
Very good experience with bank motors! The car was very nice and clean and in really good condition and u to now I have had no issues with it at all. The dealers have been really friendly and helpful and the sale was smooth and easy with no issues. I would recommend this dealership to my friends and family.
Reviewer has confirmed their email address
I bought a Vauxhall Astra from Bank Motors back in July. The car was clean and in really good condition and the dealers were very helpful and friendly. The car is very good value for money and I have had no issues with it at all. I would definitely recommend this dealership to my friends and family.
Reviewer has confirmed their email address
Excellent customer service from this family run garage, car was immaculate when we picked it up, overall very happy and would recommend.
At Bank Motors in Glasgow there is plenty of choice when it comes to finding your latest car. Their showroom has a variety of different makes and models on display including Volkswagen Golf, Mazda 6 and Fiat 500. Further to these great choices they also have finance and part exchange options to help get you on the road.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 13 | |
| Very Good | 2 | |
| Average | 0 | |
| Poor | 2 | |
| Terrible | 1 |
Bank Motors
Tollcross Road
Glasgow
Lanarkshire
G32 8HB
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1255 Tollcross Road, Glasgow, G32 8HB
Tollcross Road, Glasgow, G32 8HB
Tollcross Road, Glasgow, G32 8HB
Tollcross Road, Glasgow, G32 8HE
Tollcross Road, Glasgow, G32 8HE
Causewayside Street, Glasgow, G32 8LT
7 Causewayside Street, Glasgow, G32 8LT
Tollcross Road, Glasgow, G32 8HH
Tollcross Road, Glasgow, G32 8HH
Hamilton Road, Glasgow, G32 9QG
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