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20 reviews from our car dealer reviews community
Leave a review for Bayer Car Sales Ltd
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20 reviews from our car dealer reviews community

Leave a review for Bayer Car Sales Ltd
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After reading the reviews, I must admit I had my doubts about this company. I went to view an Aston Martin, at no point felt pressured into a purchase. Other than price not being negotiable, the service and professionalism shown by Dean was excellent. Personally I had no issue at all. Looking forward to the summer driving the Aston around. Thanks guys

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+0 Found this review helpful
"Outstanding customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I have received from this company was nothing but exceptional from Beginning to end!! I walked in somewhat anxious but Shaun made the experience an absolute pleasure.. He had patients of a saint and I was never pressurised once into making a sale.. Even whilst he was away I dealt with another member of staff who again was super delight.. I wish the budget was bigger because they had an impressive array of cars…So it’s a YES from me and the golden buzzer… Amazing, outstanding customer service ..I will be back and highly recommend them.. Thank you Sue XX🥰

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"Quality cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great selection of quality cars on show Good customer service Salesman Dean very helpful . No pressure to sell you a car, very relaxed you do not feel intimated by a salesman . Certainly will buy again from this dealership in the future Cars are value for money

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+2 Found this review helpful
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you Dean, just what we were looking for service excellent will recommend you in the future

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"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AT ALL COSTS: Was sold a car (Red Tesla Model X) which had unreported damage in bad condition and sold via distance selling then denied distance selling rights. Tried to blame me for not noticing things in a video which was sent to my phone, under fluorescent lights and quickly walked around without any narration or context. Constantly told car age and milage meant I should expect the car to have had damage and panels resprayed and problems (car is less than 5 years old!). After complaint was emailed some cut and paste terms which was never sent prior or made aware of and then they quickly updated their website to include these which doesn't make sense as the purchase wasn't through their website. Reported to trading standards and court forms filled in ready to go.

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+2 Found this review helpful
"Brilliant to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Two gentlemen and very good and understanding to all customer needs i will be back barry from derry

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"Approach with caution. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT HAND OVER A DEPOSIT. I drove 3 hours to look at a car at Bayers. Concerns were raised when the salesman told me to ‘bring a smile’ along to the appointment, and when I got there, I was asked if I needed any help reversing my car into their carpark. As a female, being asked to ‘bring a smile’ and being patronised about my driving sent red flags straight away. The car I had come to view was riddled with rust and the front tyre’s legality was questionable. The interior had a vague smell of cigarette smoke and apparently had been ‘valeted’ but that was hard to believe. I took the vehicle for a spin and noticed a couple of issues with the steering and handling of the vehicle. This, coupled with a few other things on the MOT history, really put me off the purchase. Having decided not to purchase the vehicle, the attitude and demeanour of the salesman completely changed. He became passive aggressive, refused to refund my deposit, fobbing me off with the deposit being used to get the car ‘ready’, then he walked off. He didn’t engage in any way to move forward, was curt and quite rude. I’m chalking it up to experience, but would recommend you actively avoid this company, especially if you are female. There is no customer care, they’re just chasing the money and in my opinion, a bunch of charlatans. Judging by a lot of reviews on here, my experience is not uncommon.

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+11 Found this review helpful
"Nissan truck"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dont use this company spent 11 grand for it to break down within 40 minutes of leaving they wasnt any help lied about having it serviced had so many different things wrong with it. Bunch of robbers. BE WARNED

"awful company"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called in to Have a look a 14k car,, our car is worth around 4k+, we were offered £1800 for ours,,, theres ripping your customers and absolutely taking the mick,,they have builders in atm,all the cars there have a thick layer of builders dust over them, put us right off any dealings with this company, do your homework and look elsewhere,

"Terrible company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible company. Told me they was going to call me back in 5 mins and heard nothing for 2 days so I called them to find out they didn't even take my details down properly do did a bodged credit check, leaving a stain on my report and then didn't even bother to call me back. I called them to ask for an update only to be told it all went wrong and they also sold the car to a different person. Terrible customer service and terrible handling of the situation. I would not recommend.

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Dealership Information

Bayer Car Sales Ltd is an Independent dealership that is based in Fareham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
20 reviews2.9 out of 5 stars — Rated Average
Excellent
9
Very Good
0
Average
0
Poor
4
Terrible
7

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  • Contact Information

    Address

    Bayer Car Sales Ltd
    Bridgefoot Drive
    Fareham
    Hampshire
    PO16 0DB

    Get in touch

    http://www.bayercarsales.co.uk

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    Dealership Statistics

    40%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Bayer Car Sales Ltd

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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