The experience of buying a car here exceeded my expectations. The customer service was second to none; nothing was too much trouble. With the patience of a saint, Luke took the time to listen to and answer my questions, provided advice about cleaning the fabric roof covering, and even investigated and resolved an intermittent fuse problem. There was no sales pressure, only correct tyre pressure. Thoroughly recommended.

I recently bought a car from Luke at Baylham and he has gone above and beyond to help arrange for the process to be as smooth and fast sailing as possible. My mind has been at ease the whole time with Luke’s customer service and help during any questions I’ve had along the way.

Happy to recommend. My wife was looking for another car found a Vauxhall Mokka,test drive all good. Luke at the dealership was very good no pushy sales pitch,and most helpfull. We had a small problem with the car after collection,but again Luke got it all sorted asap. A good buying experience.

I just bought my 2nd hand Focus from,Luke at Balham Auto's, and what a Top chap to deal with, nothing was to much trouble, and he went above and beyond to make my experience very smooth indeed. I was half expecting the normal pushy type salesman, so a really pleasant surprise, to find I was dealing with a fantastic guy, who answered all my questions and queries without hesitation, and did not apply any pressure on me, so after debating on the car, for two weeks and visiting three other dealer's during that time, I returned to the place with excellent customer service, and a Superb motor to boot. Have highly recommended him to several of my work colleagues already. Excellent show.