I recently purchased a used car from Martin in the MG department of Baylis Gloucester. Martin was friendly and helpful and I have to say the buying experience was a real pleasure from start to finish. I would definitely buy from Gloucester Baylis again. My daughter is delighted with her first car. Thank you!

It's fair to say sometimes things just don't run smoothly BUT as soon as they knew of the slight problem they were extremely quick in resolving it ( not there fault I might add ) Lisa and Simon THANK YOU SO MUCH. You know my situation and you have gone above and beyond to help. I can't THANK YOU enough. Patient kind thoughtful and very Professional .

My daughter just bought her first car and we were delighted with the service we received. Phil Lean was great, nothing was too much trouble. Couldn’t recommend him highly enough

Visited showroom today, had appointment with Steve Rowland, very helpful young man who did his best to find what we were looking for and he did, Very helpful and a nice person to deal with, so looking forward to collecting our car.

Big thank your for Harry in the sales team, very friendly, very helpful, excellent service.

This is the same dealership that sells Chevrolet cars off cole avenue in Gloucester. They are all front, they have the looks by are let down by bad organisation, lack of customer service, and I hate to think of the aftercare service we will get when we eventually get our car delivered. After going to many dealerships to find the correct car for our needs under the Motorbility Scheme we ordered with Chevrolet because we needed a seven seater for the boot space before Christmas, good vision,and air conditioning. We explained our situation and we ordered 2 weeks in advance of our mobility date ready to have the Chevrolet Orlando being delivered on the 2nd of December 2013. Our situation now (Our Complaint) is that throughout the process we have not been kept up to date, been brushed off with excuses, ignored, and finally let down with a phone call stating that our car would not arrive from aboard till January!!! Baylis has ruined our Christmas!