0% Reviews
replied to
0% Recommend
to friend

Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader

1 review from our car dealer reviews community
Leave a review for BCC Cars Citroen Bury

Click on the stars to start your review

1 review from our car dealer reviews community

Leave a review for BCC Cars Citroen Bury
Click on the stars to start your review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buyers Beware Initial contact from dealer was second to none. I had emails replied out of hours. On the basis of the information I received I put a deposit down to hold the car. We agreed a part exchange price on mine. Arrangements were put into place for me to travel just under three hundred miles to part ex my car and purchase the new one. Intial impressions were very good. Very attentive, 5!36 checked my car over and were very pleased, to the degree where they are now selling my car for £9000, when we agreed a part ex of £7300. The sales manager Stephen said there was a problem, with my new car. He assured me that they would rectify the problem. I was then shown my car. Three of the panels had sustained damage, which someone had tried to cover up these scratches with a touch up pen. Due to travelling that distance and the assurance the car would be repaired. I completed the purchase. This was on the 24th September. I was told my by Stephen that he would contact me on the 27th. I intact had to chase this up. It was agreed that the car could be repaired locally. So I went out of my way, getting estimates. I have found the aftercare appalling, they don't respond to my emails. To give you an indication I contacted them via email on the 9th October 2016. It is now the 15th October and I've not had any communication from them what so ever. I have submitted my complaint to Hyundai head office. To add to this, the vehicle was serviced by them as part of the sale. They failed to stamp the service book. So I had to pay £7.20 to send the book by recorder delivery. I asked twice for the 12 digit number recorded on the V5, so I could arrange the personalised registration transfer. I was provided the 11 digit number. Aftercare is one of the worst I have encountered. They knew I was travelling along distance to collect this car. 8it almost like out of site, out of mind. To be ignored is the height of rudeness. Very unprofessional. I am more than happy to take this to the small claims court.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

BCC Cars Citroen Bury is an Franchise dealership that is based in Bury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Citroen, Suzuki
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Used Car Sales
Van Sales
1 reviews2.2 out of 5 stars — Rated Poor
Very Good

Add Review

Contact Information


BCC Cars Citroen Bury
Whitelegge Street

Get in touch


Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

Would recommend this dealer to family and friends
Percent of reviews responded to by this dealer

Additional Information About BCC Cars Citroen Bury

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX

Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information