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2 reviews from our car dealer reviews community
Leave a review for Beadles Toyota Medway
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2 reviews from our car dealer reviews community

Leave a review for Beadles Toyota Medway
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"OK ish"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To be honest it wasn't that great. There were three problems which resulted in me travelling to and from the dealership a few times more than was necessary and this intruded on my holiday. It should have been an enjoyable experience and it wasn't, if I am honest. All problems were resolved quickly but they should not have happened in the first place. Complications arose because of the non-presence of the V5 document. I went to pick the car up only to find that the service was significantly overdue and when I finally took delivery the car was vibrating so badly I had to take it back the next day. I suggested that the wheels were not balanced and indeed this proved to be the case -both fronts as it turned out. How could a main dealer have allowed a car to go out when it had not been tested thoroughly? To be fair aesthetically the preparation was very good. I now have the car back and it is fine and I had an equivalent hire car for the duration of the problems, so you can be sure that any problems will be resolved quickly. This all happened over the Christmas period so it may not be a typical experience and everyone was very pleasant and helpful so no complaints there. The salesmen were not pushy or intrusive and were very honest, which I appreciated. So I left a middling review because overall, all has been well. I was promised by the manager that in view of the difficulties, he would "do something for me" in the new year. Not sure what that meant and so far nothing has emerged. I think under normal circumstances a customer would enjoy a good experience at this dealership.

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"Yaris"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last month I went to Beadles Toyota Medway to buy my Toyota Yaris. Yes everything went fine which is why i am leaving a review. I have had it in the workshop but this is getting fixed now

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Dealership Information

If you are looking for a quality Toyota in Kent, then Beadles Toyota Medway may just be the place to come. Offering some of the most popular models within the Toyota range including Auris and Yaris. On site facilities at this dealer also include parts, accident repair and a full service workshop. 

Deals in: Cars
Manufacturers: Toyota
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3.6 out of 5 stars — Rated Very Good
Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
0

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Contact Information

Address

Beadles Toyota Medway
Gillingham Business Park Bailey Drive
Gillingham
Kent
ME8 0PZ

Get in touch

01634 648620
https://www.beadles.co.uk/toyota/locations/beadles-toyota-medway

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Dealership Statistics

50%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Beadles Toyota Medway

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