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The first 2 years the service was quite good then it got progressively worse. .. having to wait 3-4 week for an appointment. . Also booked appointment not found on the system. .. 2 weeks after end of warranty the apparent fault just keep coming up... Brakes needs replacing but yet 3 month later brakes still working, Was thinking of get another new car from Beadles Sidcup but will now look elsewhere. ..
When we initially went to Beadles Land Rover in Sidcup they were very professional and helpful then as we came back again and again this service then became a let down. Every single time my car has had to go in for something I have left with another problem that they have caused. When speaking to the staff and the even the manager they will NOT accept fault and deny that it was caused by them. How can a problem that was never there when we dropped the car come to surface once the car has left this dealership? I then get told 'we will do it as a favour and get this fixed for you' - how is this dealership doing me a favour when they keep causing the problems? This is their way of not accepting blame and getting it rectified. By a number of staff I have been told we are doing you a favour, I am sick of hearing this and will never come back to this dealership and do not advise anyone else to either, you will only leave with more problems!
Beadles of Sidcup totally exceeded expectations, after dealing with previous dealerships who wouldn't give you the time of day I wasn't expecting such a great service. They were so professional and helpful throughout, they gave me champagne when the sale was finalised and maintained their excellent service after the sale with any work the car needed. I highly recommend them to anyone.
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Deals in: Cars
Manufacturers: Land Rover
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