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53% Recommend
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13 reviews from our car dealer reviews community
Leave a review for Beck Evans

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13 reviews from our car dealer reviews community

Leave a review for Beck Evans
Click on the stars to start your review
"**WORST DEALERSHIP EVER!!!!**"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

**AVOID BECK EVANS THEY ARE LIARS AND CROCKS!!** I Bought a 2017 LR Discovery HSE Lux and upon collection of the vehicle on 3rd December 2018 the car has problems!! Battery was flat!! ALL the braking/suspension/entertainment system not working, trim also hanging off the car, the steering vibrated at 70mph. Service manager sent me away for 2 hours and said it just needed a "Reset and a Good drive" However since taking the car it has BROKEN DOWN 3 times, half the electric don't work and drives badly. Also as part of the deal I was promised black wheel nuts and black LR centre caps that NEVER came!! I HAVE ANOTHER 10+ FAULTS WITH THIS CAR!!! I have MADE numerous calls, sent emails and videos demonstrating the problems but I get NO RESPONSE!! A man by the name of DEREK RAYNER or NEIL RELPH contact me. I WILL BE RETURN THIS CAR OR TAKING THEM TO COURT!!! **STAY AWAY FROM THIS COMPANY THEY ARE A COWBOY OUTFIT EVEN THOUGH THEY HAVE A FLASH WEBSITE!!!**

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Staff from Beck Evans in response to **WORST DEALERSHIP EVER!!!!**

Dear Mr Kent, We’re sorry that you’ve experienced some issues with your Land Rover, issues that you well know can be remedied under the terms of the manufacturer’s warranty, a position that you originally accepted. Furthermore, when you then appeared to exercise a right to reject the vehicle, we made it clear that our company secretary would be in touch with you, although given the Christmas and New Year breaks such contact was somewhat delayed. However our company secretary made contact with you last Tuesday and invited you to return with the vehicle in order that you could demonstrate each of the faults you say exist; this being a requirement when a consumer exercises such right of rejection, although I know first-hand that you initially approached us as someone intimately associated to the motor trade. Regarding the supply of the additional wheel nuts and caps that were undergoing a colour change to black and which are now in our possession, you were well aware that such refinishing takes time, especially over the Christmas period. Your allegation that describes us as "crocks" sic. (I presume you mean "crooks") is entirely unjustified, not least because we make customer care the heart of everything that we do, as can be seen by some 2,000 5-star reviews The Team at Beck Evans.

Re in response to **WORST DEALERSHIP EVER!!!!**

I travelled from yorkshire to buy a nissan navara it had very front end repair on the bumper and side beck evans arnt bothered they just readvertised it when i said i didnt want it stay well clear of them i left review on they website but guess what theve removed it wide boys !!

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"Nice, family run buisness"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a really nice experience buying my Ford Kuga from Beck Evans. The dealers are really nice people and they sell some very nice cars. I have had no issues with this one at all and it was a really good price.

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"Thrilled"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thrilled with the Car! Is absolutely great and he dealers were so helpful, anything I asked to be rectified about the car they did it with no hesitation and and they are very knowledgeable, friendly and personable. I would absolutely recommend them. I bought a Mercedes back in June and since then I have not had a single issue.

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"Excellent"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience, I would recommend Beck Evans. I bought an Audi A3 from them in June and up to now I have had no issues at all. The car was clean and as described and very good value for money. The dealers were very knowledgeable and happy to help in any way.

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"No major complaints"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No major issues. I bought an Audi A1 back in June. The car was in good condition but had a few wax marks on the outside. The car was good value for money and I have had no issues with it. My only issue is that I had to wait around for a while to view the car. Overall I am very pleased with the car and I would recommend the dealership.

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"Cosmetic issues"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I purchased from Beck Evans has some small cosmetic issues which I was not aware of which the dealership would not repair. Other than that the car is good and was good value for money. I have had the car for a few months and have had no other issues since then. I can't say I would recommend them though as I feel they made out that the car was in better condition and then would no repair the damages.

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"Cosmetic issues"
4.2 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

The car I purchased from Beck Evans has sme small cosmetic issues which I was not aware of which the dealership would not repair. Other than that the car is good and was good value for money. I have had the car for a few months and have had no other issues since then. I can't say I would recommend them though as I feel they made out that the car was in better condition and then would no repair the damages.

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"Straight forward"
5 out of 5 stars See
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Great service from Beck Evans! very straight forward process and I am happy with the service i received. I bought a MINI and I have had no problems at all.

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"Unhappy customer"
1.4 out of 5 stars See
Dealer's knowledgeable
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I bought an ML280 on a 56 reg price £9.780. From day one I have had so many problems with this vehicle. They take the vehicle back have it for weeks at a time to do sod all on it 6 times my vehicle went back they tried every trick in the book. I now have a car that don't start forget but driving. They even took my new battery off it and replaced it with one the don't work. Please stay away from this so called car dealership

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"service great aftersales poor"
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was meant to have a service when it came out and I had to stop on the way home as the tyre pressure was all off and warning lights were coming on everywhere. I rang up about it and they didn't want to know basically they just said my warranty would cover it so I did the work myself in the end. Its a very good service however the after sales was awful so I wouldn't recommend them to anyone unless this is improved.

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Dealership Information

Based in Sidcup, Beck Evans have been selling used prestige cars to the Kent and London area for over 40 years. At any one time you can find popular names in the motor industry such as; Land Rover, Mercedes and Porsche. As well as being well stocked they also have a whole host of facilities on site including after sales services and car export too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews3.9 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
0
Poor
2
Terrible
1

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Contact Information

Address

Beck Evans
Beck Evans House Cray Road
Sidcup
Kent
DA14 5BZ

Get in touch

0208 302 0860
http://www.beckevans.co.uk

Opening times

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Dealership Statistics

53%
Would recommend this dealer to family and friends
7%
Percent of reviews responded to by this dealer

Additional Information About Beck Evans

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