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362 reviews from our car dealer reviews community
Leave a review for Bells Garage
Leave a review

362 reviews from our car dealer reviews community

Leave a review for Bells Garage
Leave a review
"Easy to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a clean, tidy, reliable run around and got ready in time. Excellent service.

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+25 Found this review helpful

Carmine in response to Easy to deal with

I have bought cars from Chris for about 20 years never had any issues. He has always been friendly, reliable and honest. First class Garage. Keep it up Chris.

"Best reputable local dealer in area"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have know chris for years, one of the most genuine honest dealers in the area.

christopher simmons from Bells Garage in response to Best reputable local dealer in area

Thank You so much for your kind comments, much appreciated

"Great dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with Bells Garage for some 20 years and always found the cars on offer to be well presented and the service exemplary. I would have no doubts recommending this garage to anyone looking for a good quality pre-owned car.

christopher simmons from Bells Garage in response to Great dealer

Thank You so much for your kind comments, much appreciated

"Just wonderful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t wish for nicer people to deal with, the purchase was smooth great advise and also fantastic after sales service. If you’re looking for a quality car and friendly advise from people that care about what they do then you must visit Bells Garage.

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+23 Found this review helpful

christopher simmons from Bells Garage in response to Just wonderful!

Your comments are greatly appreciated, Thank You

"Fantastic all round service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cannot fault the service and attention to detail this garage provided from the point of walking into the showroom through to final purchase of my Alpha. I’m astounded to see any negative comments as I did experience an issue after purchasing my vehicle which I’ll add was not Chris or the garages fault but was dealt with very swiftly to my complete satisfaction. I have personally recommended friends and acquaintances to this garage with some making purchases and never having any problems or issues whatsoever!

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+24 Found this review helpful

christopher simmons from Bells Garage in response to Fantastic all round service

Thank You so much for your kind comments, much appreciated

"Outstanding Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb service very friendly reliable Service there customer service was second to none after sales the same could fault one bit, if I buy a car in the future would definitely use Bells Garage will be recommending to family and friends very impressed thank you

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+24 Found this review helpful

christopher simmons from Bells Garage in response to Outstanding Service

Thank you for your comments, they are very much appreciated

christopher simmons from Bells Garage in response to Outstanding Service

Thank you for your comments, they are very much appreciated

"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well worth a visit to Bells Garage. Very knowledgeable, helpful and honest service when looking for suitable car for 17 year old son. Kept in contact when new stock came in.

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+23 Found this review helpful

christopher simmons from Bells Garage in response to Great Service

Thank You for your comments

"Terrible customer service "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately my experience with Bells garage hasn't been good. Took my car in for an ongoing issue I have had with the engine, and asked them to just give me a quote. He then went ahead with the work and charged me £609 for new parts. I'm now taking this to citizens advice

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+1 Found this review helpful

chris simmons from Bells Garage in response to Terrible customer service

Hi Liz,we don't have any ongoing outstanding issues,as we provide a 6 MONTHS COMPREHENSIVE AA WARRANTY,UK COVER,any issues are resolved swiftly and professionally through the AA and have been over many years of trading,93 years to be exact .Furthermore if you feel you have an issue I don't understand why you are not displaying your full name, vehicle registration and the nature of your ALLEGED ISSUE on here for the public to see and to give me the opportunity to contact you to resolve thut for you.

Liz in response to Terrible customer service

Going by some of your other reviews, I would say you do have other issues. You must known that lying as a business owner on a public space is a bad move Chris. I will be popping inti your showroom with my husband to sort this out as you are taking soooooo long to sort my situation out.

Liz in response to Terrible customer service

To the 5 star review saying you don't understand how anyone could leave a bad review, well I'm the same and don't understand how anyone could leave a 5 star. Worst shopping experience of my life with Bells garage. I wish I never stepped foot in his garage. I've been so upset by him I wouldn't shed a tear if he went out of business.

"Bought a Ford fiesta and it had a major "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford of Bells garage and it had a major engine fault within 8 weeks and Chris tried saying it's upto me to put it right. The law states that if the car has been missold (which it has) within 6months I'm in titled to a free repair or replacement or a refund.

chris simmons from Bells Garage in response to Bought a Ford fiesta and it had a major

I'm the proprietor of Bell's garage,having checked our records we have no record of an outstanding issue or complaint.We've been trading over 90 years,I would say that speaks volumes .We can only assume this is a mistaken identity review.

chris simmons from Bells Garage in response to Bought a Ford fiesta and it had a major

Hi Dave,we have no record of selling a ford in December 2018 nor do we have any outstanding issues with customers as we always attend to any type of issue promptly to provide first class aftersales customer care.We can only assume this is a mistaken review.Please call in to us.We would love to meet you and hopefully support you with your purchases and after sales service in the future. Kindest regards.

Dave in response to Bought a Ford fiesta and it had a major

How dare you lie and say you don't have anyone with on going issues, you have me with an ongoing issue.

chris simmons from Bells Garage in response to Bought a Ford fiesta and it had a major

If we have an ongoing outstanding issue with you Dave,put your registration number,full name together with contact details on here for the viewing public and ourselves so we can contact you to resolve your complaint.Why would we lie when you would have been supplied with an AA WARRANTY WHICH COVERS MOST ITEMS and we make profit from such a warranty claim ) repair!

Dave in response to Bought a Ford fiesta and it had a major

Why would I put my reg on the website for everyone to see. Also Chris your AA cover doesn't void what the law states, which is 6 months warranty for any issues that come up within 6 months that weren't described when the car was purchased. You have one chance to fix the issue or I'm allowed a refund. I'm shocked you don't understand the law on the products your selling.

chris simmons from Bells Garage in response to Bought a Ford fiesta and it had a major

We haven't sold or indeed repaired a vehicle re anyone name Dave in last 6 months,so if you could provide your details as requested on here that would be most helpful Kindest regards

Dave w in response to Bought a Ford fiesta and it had a major

Chris can you explain why you think your AA cover voids the consumers rights act 2015?

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"Great all around! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Ford Focus for a while now and it's been perfect! It was lovely and clean and in great condition and up to now I have had no issues with it at all. The dealers gave me a good price for my old car and were really helpful and friendly. I would recommend Bells Garage!

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+23 Found this review helpful

christopher simmons from Bells Garage in response to Great all around!

Thank You for your comments, much appreciated

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Dealership Information

"WE ARE OPEN 7 DAYS". OUT OF HOURS APPOINTMENTS AVAILABLE CALL 01562 515797 or 07973 950374.. "OVER 90 YEARS IN VEHICLE RETAILING,SERVICING & REPAIRS. FINANCE ARRANGED SUBJECT TO STATUS.

"NOT ALL VEHICLES ARE ADVERTISED,CALL FOR DETAILS".                                                                                                

We are an independent used vehicle retailer incorporating all usual dealer facilities, based in Kidderminster, Worcestershire.

INDOOR SHOWROOM WITH AMPLE DRIVE IN CUSTOMER PARKING AT REAR.

LOW RATE FINANCE AVAILABLE,SUBJECT TO STATUS.

FULL SERVICE,12 MONTHS MOT & 6 MONTHS COMPREHENSIVE MOTORING ORGANISATION WARRANTY UK COVER INCLUSIVE WITH ALL RETAIL PURCHASES.TRADING STANDARDS APPROVED.

ALL VEHICLES ARE CHECKED VIA HPI AND CLEAR IN ALL CATEGORIES.

We offer quality used cars at very affordable prices. If you are looking for fantastic savings on your first car or looking to upgrade, you can be sure that you will find competitive prices and the best service & aftersales service from Bells Garage in Kidderminster.

REFERENCES FROM LONG ESTABLISHED REGULAR CUSTOMERS AVAILABLE

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
362 reviews4.9 out of 5 stars — Rated Excellent
Excellent
342
Very Good
17
Average
1
Poor
1
Terrible
1

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    Contact Information

    Address

    Bells Garage
    75-76 Blackwell Street
    Kidderminster
    Worcestershire
    DY10 2EF

    Get in touch

    01562 515797
    http://www.bellsgarage.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.30 - 13.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Bells Garage

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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