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21 reviews from our car dealer reviews community
Leave a review for Rybrook BMW Wolverhampton
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21 reviews from our car dealer reviews community

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"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a mini from Rybrook from Raj. His level of customer service and professionalism is exemplary. He is very knowledgeable, patient and goes the extra mile to ensure customers are happy. We have referred friends to him. Thanks Raj

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I popped in rybrook bmw to look at a bike I'd seen and got speaking to Raj who was very knowledgeable on the particular bike answerd all my question also sent me videos and instructions on how to use the tft screen phoned me regularly not just about the bike but for a chat Raj is a credit to rybrook I will definitely do business with rybrook again and would definitely recommend rybrook too anyone.

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"Purchased motor cycle Rybrook Wolves"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased BMW motor cycle from Rybrook Wolves, correspondence and dialogue remotely. Raj the sales executive was extremely helpful by providing videos, photo and literal information as requested. Sale was efficient and all documentation was provided and completed in speedy fashion. Delivery was presented on time as appointed, accurately described vehicle and the handover swift in a polite and courteous manner.

"1k to test drive a car"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove from Scotland to look at a car here today. Not impressed. Car was really dirty inside and out. Had fizzy juice spilled over the front seats. Outside was thick with dirt and cobwebs. . Not how I want to see a car I'm interested in potentially buying Asked for a test drive. Wanted 1k deposit or it was a no, it was incase people stole the car during a test drive. Had the cash but how long does it take to get your 1k back if you don't buy! 2/3 working days! Offered to leave our 40k BMW with them, give them the keys and the other half would stay behind, Nope, not interested. Shame, you lost a 30K sale for a silly policy. I reckon if I test drive a 50K or a 60K car, Leave my 1k and get a test drive, steal the car, I'm well up on the deal!!! Daft policy that lost you a sale. Can I suggest you clean cars before showing them on the forecourt to customers.

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"Bmw "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say I’ve bought my first brand new Bmw from Rybrook I had an amazing experience all my worries was put aside thanks to the sales man Christian Short. Nothing was too much for Christian to do from Rybrook Wolverhampton he talk me through every step and help me rest assure of the delivery of my new one series BMW. I would like to add I went and looked at an Audi first I actually to BMW Rybrook I then spoke to Christian Who was so welcoming explained every detail about the car and every detail about the time it would take to receive my vehicle. Nothing was too much for him to explain. I would like to say this man in my eyes deserves some Recognition for his expertise and also patience and guidance. Very good salesman and I would like to say thank you. I would also like to say going back to Audi the way I was treated when axing about there car’s Audi i was made to feel like nothing and left me feeling quite upset Speaking to Christian short at Rybrook Wolverhampton Christian help me to make my mind up. There was no doubt in my mind after coming to Rybrook that i was going to have a bmw. Thank you so much Christion. Ps over and Beyond

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"Rybrook Wolverhampton"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Christian Short was exemplary from start to finish. His level of customer care second to none. I would have no hesitation recommending him to anyone

"Amazing service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was served by Jordan Checkley, his service was friendly and efficient; i was completely satisfied with the service

"Best BMW dealership I’ve been to. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Always excellent service from Rybrook BMW Wolverhampton. I’m currently on my 2nd 5 Series from here and my mum has a 3 Series Touring from here and we are both extremely happy with the service provided. The sales people we dealt with are Dom on used cars and Matt on new cars. Would recommend 100%.

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"Disappointing"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first BMW from a main dealer (Rybrook) having had experiences with independents before this. Clearly this is a 'get em in get em out' sort of dealership with very high volume - the upside is this means a lot of choice - they had so many vehicles. Downside - pressure from sales people to "close the deal" right from the word go. As a Porsche owner, I expected some time to consider etc and frankly BMWs are such good cars that they sell themselves (I guess they worry about Audi) but it's all v pressured from the sales side here. The car I bought is a great car - but a newer model was cheaper in another part of UK at main dealer so they are not "cheap" at Rybrook, so on the BMW side its 5 stars but this is about the dealership. Sales person was inexperienced but nonetheless v friendly and finance guy also good got me a pretty good deal. My disappointments come from the car having quite obvious faults which I noticed on the way home and they didnt spot, I dont live near Wolverhampton so pointless to go back. Was also "promised" a free first service but when the time came it was clear car had no service pack so I just took it to my local main dealer at my cost. Also promised a few BMW goodies that never materialised. The place has some v poor reviews and i would say if you can find the car you want somewhere else go there.

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In January 2019 I purchased my first BMW vehicle (X4). Prior to this purchase, I have never intended to ever purchase a BMW. Usually when I purchase cars, the sales team are great and you are well catered for. After sales is usually less enthusiastic. However, I purchased my car through Christian Short and he handled everything very well. I have since been back to BMW for various matters, from the first service, tyre checks etc... Each time, the Service department have been nothing short of excellent. I could not be any happier with the treatment that I have received. My car is fantastic and the team, from the receptionists to the service team and management have been professional, accommodating and simply the best! Thank you so very much Rybrook BMW in Wolverhampton!

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Dealership Information

This site was previously operated by Benham BMW.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews3.3 out of 5 stars — Rated Average
Excellent
11
Very Good
1
Average
1
Poor
3
Terrible
5

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  • Contact Information

    Address

    Rybrook BMW Wolverhampton
    Lever Street
    Wolverhampton
    West Midlands
    WV2 1AD

    Get in touch

    01902 457000
    https://www.rybrookwolverhamptonbmw.co.uk/

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Rybrook BMW Wolverhampton

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