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We recently bought an Ix20 from Berkeley Vale Motors for my wife. The salesman who dealt with us was Angelo Amato. As I worked in the motor trade before I retired I was interested in seeing how he handled the sales process. Frankly I couldn't fault him. He quickly understood our needs then guided us through the possible vehicles that would be appropriate helping my wife to decide to buy a quality used Ix20. The whole experience was a pleasure and I would have no hesitation in recommending Berkeley Vale. The sales admin was spot on and everything promised was done on time and in full.
Reviewer has confirmed their email address
Dreadful customer service. Phoned and arranged to view a car 48 hours later. Was told that they would keep me posted on any other interest and that there was no other interest at that time. Drove the 30 miles to go and view the car as agreed only to be told on arrival that it was sold. They hadn't even bothered to phone me, presumably so as to get me there and 'see what else they could do for me'. I don't think so. Common courtesy costs nothing. I and anyone I can influence won't be going anywhere near this place in the future.
sian in response to Mr Cooper
I have had the most appalling experience with this dealership. The customer service and after sales experience is absolutely atrocious and they have no interest in keeping customers happy.
If you are looking for a Hyundai in Bristol it is likely that Berkeley Vale Motors will be on your list of places to visit. An official Hyundai dealer, they have some of the best models from the Hyundai range and can provide services on site as well as sell you a new or used car.
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Berkeley Vale Motors
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