Found these guys to be nothing like the corporate faceless big groups which are the norm. So nice to find a family owned business that's been running for nearly 100yrs

We recently bought an Ix20 from Berkeley Vale Motors for my wife. The salesman who dealt with us was Angelo Amato. As I worked in the motor trade before I retired I was interested in seeing how he handled the sales process. Frankly I couldn't fault him. He quickly understood our needs then guided us through the possible vehicles that would be appropriate helping my wife to decide to buy a quality used Ix20. The whole experience was a pleasure and I would have no hesitation in recommending Berkeley Vale. The sales admin was spot on and everything promised was done on time and in full.

Dreadful customer service. Phoned and arranged to view a car 48 hours later. Was told that they would keep me posted on any other interest and that there was no other interest at that time. Drove the 30 miles to go and view the car as agreed only to be told on arrival that it was sold. They hadn't even bothered to phone me, presumably so as to get me there and 'see what else they could do for me'. I don't think so. Common courtesy costs nothing. I and anyone I can influence won't be going anywhere near this place in the future.