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Dreadful customer service. Phoned and arranged to view a car 48 hours later. Was told that they would keep me posted on any other interest and that there was no other interest at that time. Drove the 30 miles to go and view the car as agreed only to be told on arrival that it was sold. They hadn't even bothered to phone me, presumably so as to get me there and 'see what else they could do for me'. I don't think so. Common courtesy costs nothing. I and anyone I can influence won't be going anywhere near this place in the future.
sian in response to Mr Cooper
I have had the most appalling experience with this dealership. The customer service and after sales experience is absolutely atrocious and they have no interest in keeping customers happy.
If you are looking for a Hyundai in Bristol it is likely that Berkeley Vale Motors will be on your list of places to visit. An official Hyundai dealer, they have some of the best models from the Hyundai range and can provide services on site as well as sell you a new or used car.
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Berkeley Vale Motors
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