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95% Recommend
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355 reviews from our car dealer reviews community
Leave a review for Berkshire Fiesta Centre
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355 reviews from our car dealer reviews community

Leave a review for Berkshire Fiesta Centre
Leave a review
"Avoid at all costs "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

extremely rude sales people who are only intrested in gaining commission , check cars fully before purchasing as they have tendency to fill with filler especially under front wings spotted two like this whilst looking on forecourt

Gavin Leach from Berkshire Fiesta Centre in response to Avoid at all costs

Let me apologise firstly that you had the need to complain in the first place and sorry for the late response on this. I only found this review site by googling Berkshire Fiesta Centre reviews so we were only recently made aware. We have a complaints page on our website so we can respond much quicker here: https://www.berkshirefiestacentre.co.uk/feedback.php I have investigated your complaint thoroughly as we do not tolerate rudeness in any shape or form. I would like to thank you for bringing this to my attention as without your feedback I would not have known. I can confirm that we terminated their employment immediately and they are no longer employed by us. We take great pride in our work and our association with the AA so we are heavily focused on customer service. We appreciate customers like yourself letting us know. Thanks once again. My direct line is 07956 292 292 should you wish to speak to me directly. Best Wishes Gavin Leach

"Exceptional service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking to trade in my old car for an SUV. Having never owned one, I found the process of trying to select a brand quite daunting especially because of the huge amount of choice available. As usual, Paul was on hand to listen carefully as I explained the type of car that I was looking for. He identified a vehicle that was not only right for my budget but was also ideal for my usage and personal taste. I am confident that this car will serve me as reliably as my previous one did. Berkshire Fiesta Centre in Bracknell- Keep up the good work!!

Aftersales from Berkshire Fiesta Centre in response to Exceptional service!

Hi Sarah, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

"Nice people to talk to"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They help you out and all the team there if very friendly

Gavin from Berkshire Fiesta Centre in response to Nice people to talk to

Thank you for your positive feedback. We really appreciate it.

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"Avoid!!! Do not go and buy here!!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So on the 7th of Feb 2017 we went to Berkshire fiesta centre to get a new car , the reason why we went there is because we brought a car of there before but didnt have any problems other than fake promises but nothing big ... until now!! So when we arrived there we were greater by Paul the sales rep , we explained what we wanted and you could tell he was half listening... any ways we told him we wanted to get 2 cars and as soon as we said that his eyes lit up as any sales man would... any ways we chose what cars we wanted and told him we were happy to go ahead with the finance.., he told us it would be on a PCP and there would be a ballon payment at the end which we understood, so 6 months down the line... I call up the finance company to get a settlement figure because I was thinking of paying it off or selling it to pay it off... until the finance people told me that It was on a personal loan and that the car was ours ! As soon as I heard that I was thinking how can he not tell us that? Because if I knew I wouldn't of gone for it! This place is misleading , unreliable... and I can't believe that he did this ! Avoid at all cost.. honestly not worth you wasting your time with them , go somewhere else ... I will be contacting the financial ombudsman and I will be taking this further... not happy at all AVOID Berkshire Fiesta Centre in Bracknell!!!!!!

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+3 Found this review helpful
"Avoid if Possible"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of the Berkshire Fiesta Centre are linked. Having bought cars here for many years I was just under assumption that the dealings where normal. People are nice and helpful but when it comes down to your car breaking down thats when the trouble starts. The AA coverage and checks they rave about are all fake and when your drive off the lot the car breaks down once.. then twice and so on then eventually they will say its your fault and make you pay. Headlights , electrical problems, brakes fell off then motor blew out. They replaced that care with another problem which 2 days brakes fell off again, electrical problems, leaking oil but yet was blamed on usage. Vehicles are generally never clean except whats necessary to sell.

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Dealership Information

Berkshire Fiesta Centre

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
355 reviews4.9 out of 5 stars — Rated Excellent
Excellent
342
Very Good
10
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    Berkshire Fiesta Centre
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Berkshire Fiesta Centre

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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