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4 reviews from our car dealer reviews community
Leave a review for Berry Chiswick BMW

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4 reviews from our car dealer reviews community

Leave a review for Berry Chiswick BMW
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"Outstanding Nigel and first class dealer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent experience with Berry Chiswick BMW has been excellent. I must spend a particular word of commend for Mr Nigel Bennett, who has been extremely professional, kind and supportive with all my requests, from the test drive, the trade in of my old vehicle to the final purchase of my new car, offering invaluable advice throughout the process. Of note, Mr Bennet even gave me his personal number to call for any issues or emergencies with the new car, and actually picked up the phone on a Saturday evening to assist me, going well over the extra mile, for which I am very grateful. I have been really impressed by his professionalism, wealth of knowledge and practicality. I was constantly updated on the ordering progress via emails and video messages, and I received the utmost flexibility from their side to fit my rather hectic work schedule at all times. Every single document or change was explained to me with maximum clarity and dealing with Berry BMW Chiswick has been a seamless and pleasant experience throughout. I score Berry BMW Chiswick 5 stars without a shadow of doubt and I would recommend them fully to everyone, including relatives and friends. Dr Coda

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"Very good "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service and all the staff were very friendly. Our salesman was knowledgeable about the car we were buying.I would have no worries about going back to the garage.

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"Excellent sales assistant syed"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Viewed a 330d M Sport at Berry Chiswick BMW and was so surprised at the lengths the sales advisor went in making my purchase a perfect hassle free and perfect purchase. From the moment I arrived I was greeted with welcoming smiles and excellent customer service. Syed Hussain, my sales assistant, brought the car out and let me take my time viewing it with a non rushed approach. I was not pressured into buying and the whole thing was so relaxed. I test drove the car and absolutely loved it. On viewing the car I noticed a small scuff to the front bumper and Syed went to the lengths of replacing the whole bumper for my peace of mind. That is what you call excellent service. I was happy with it being touched in but at this place, only quality will do. The whole experience was pleasant from start to finish and would totally recommend this garage and especially this sales assistant Syed. Am totally satisfied with my new car and will enjoy it for many years to come. Thank you for everything.

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"Aftersales - Not Good !"
3 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

If you're looking for good aftersales then you may want to reconsider which dealership to use. Ordered a new 5 Series which came with out the M Tech badges - took 2/3 weeks to order in then were glued on my £45k car by Stevie Wonder, uneven and glue residue on the paintwork. I then requested for boot spoiler which when ordered wasn't on the package but after release it was. BMW corp sent the approval codes for Berry to organise but then wont answer my calls or emails. Now moving my business to Barons BMW with an order of a Mini and a 1 Series !!!!

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Dealership Information

Berry Chiswick BMW is an Franchise dealership that is based in Brentford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: BMW
Franchise Dealership

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4 reviews4.5 out of 5 stars — Rated Very Good
Excellent
3
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Average
1
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Contact Information

Address

Berry Chiswick BMW
Syon Gate Way
Brentford
Middlesex
TW8 9DD

Get in touch

http://www.berrychiswickbmw.co.uk

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Dealership Statistics

75%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Berry Chiswick BMW

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