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Do not use. worst BMW service dealer ever.
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Very helpful and always got back to me when they said they would.
Reviewer has confirmed their email address
The service team was able to get my car booked in as a key worked at very short notice. Same day turnaround. Not what i expected at all.
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Car was collected and delivered on time and the car was cleaned really well. Was able to video chat with them to discuss an issue i was having with the car.
Reviewer has confirmed their email address
Darryl Mitchell from Berry Heathrow BMW & MINI Centre in response to Better than others
Thank you for your review. We're glad to hear that we were able to get everything sorted for you. Enjoy your new car.
Have been searching for a car for a while and Berry has been really helpful with helping me make the right decision. They kept me updated with their stock and managed to get a really good price.
Reviewer has confirmed their email address
Darryl Mitchell from Berry Heathrow BMW & MINI Centre in response to Not like others
Glad to hear that we could source you a car that suited your needs. See you soon. Regards
My daughter took her car here whilst at uni. Was quoted around £1900 for necessary repairs. She was told it was unsafe to drive. Luckily we didn’t believe this and retrieved the car and took it to our local mini dealership- total cost was £113!!! Wouldn’t trust them to look at my push bike!
Reviewer has confirmed their email address
Bought a car 6 months ago. Battery discharged when away and I'm told kit covered under warranty. After sales manager, Dazza Grantham (used car salesman) is refusing to pay anything or for the repair. These people are everything that is bad about car sales. Do not buy a car from them.
Reviewer has confirmed their email address
Bought used X5 from Berry Heathrow BMW Centre which was well priced for the spec. However..,,,,when I collected the car it was not fully cleaned inside and the tyres were all set at incorrect pressures with a slow puncture in the front left. First world problems, but the preparation was well below BMW standards. Feels more like a car supermarket....
Good to Very Good customer service during a purchase of Approved BMW 330d X-Drive last July/August. The ApproveD BMW rep, George Horst agreed to see me and test drive the car during WorldCup England’s game :) He was professional throughout the transaction. Well done and thank you to Berry Heathrow BMW Centre.
Reviewer has confirmed their email address
Agreed a price for a 420d Gran Coupe on one day, arranged to conclude paperwork etc the following day. Next morning the salesman (no names, but you know who you are) called to say "he had misheard the offer price from his boss and the price was in fact £1,000 more" ?!?! Highly dubious. Wanted the car so offered to meet the gap halfway, but despite several attempts to elicit a response to this offer they steadfastly refused to return calls etc. This includes the sales manager. Can only conclude that they were conducting an auction with another prospective buyer. Conduct not becoming of a BMW dealership, more like "Honest John's Used Car Emporium". If you want a used BMW, go somewhere else. In fact, go anywhere else other than Berry Heathrow BMW.
Reviewer has confirmed their email address
Berry Heathrow BMW & MINI Centre is an Franchise dealership that is based in West Drayton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 6 | |
| Very Good | 0 | |
| Average | 2 | |
| Poor | 2 | |
| Terrible | 4 |
Berry Heathrow BMW & MINI Centre
Stone Close
West Drayton
Greater London
UB7 8JU
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