0% Reviews
replied to
25% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


4 reviews from our car dealer reviews community
Leave a review for Bexley Audi
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Bexley Audi
Leave a review
"Very unpleasant, unprofessional and chil"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I placed a test-drive request for e-tron. A person called me to take some details, asked me to visit showroom at particular date and time to have a look at the car. When I arrived, along with my wife and kids, no one was expecting us. I completely understand the pressure and environment we are in - I was ready to wait. However, we were asked to leave immediately right at the door, without checking any details, and wait for a call back. I was happy to wait, and just have a look specifically at rears seats and boot space only- as I was in a position to place the order online later, and this would have taken less than 5 minutes- but they refused, despite several e-trons parked right next to us. What was most shocking and unacceptable was the fact that they didn’t even spare our children. They could hear my two years old daughter crying for water, no one came to help. When my wife asked them if there was any water available in store- we were informed, very rudely indeed, that “there is no water in entire store due to COVID”. This is utterly ridiculous, embarrassing and I must say - anti-social gesture by store personnel. I myself work in hospital and we don’t refuse water even at most critical areas designed for COVID, to see this being done to us and specially to my infant was unbelievable. At the end, I lost my patience and wished to leave, after having a word with their manager. They kept us waiting forever as their manager was apparently very busy, while my child kept crying with thirst. I had no other option but to leave, and they took my details to call back...I’m still waiting...obviously. I know it’s not the end of the world for me and they won’t bother loosing one customer- but I live and work in an environment where each and every patient of mine matter to me and my team; and therefore, in present unprecedented times, when people are coming together to help and comfort each other - people like Bexley Audi are unfortunate exceptions, who don’t care about professional courtesy, goodwill and even young children

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Trying to get a service "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Is bexley Audi open for customers or closing down - I have tried since 8am today to call the main line they opened at 8:20am the service line I then connected to 5 times and still at 9:28 no response - I went onto their “live feed” discussion line and still am no further to receiving Audi’s fabulous aftercare as sold when I purchased the car - this dealership is useles.

"Audis3"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a terrible experience with Audi at bexley, owned a car for just over a year and had so many little problems with the car, service was awful. It got so bad that I paid to come out of my finance deal in the end.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Chris Nathanael"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review for Audi Bexley, Blendon Road, Bexley, Greater London, DA5 IBZ.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Dealership Information

As part of the South London Audi Group; Bexley Audi is one of the most recognised places to go if you are looking for a new or used Audi in Kent. Providing a wide variety of diferrent models in their stocklist, this dealer also has parts and a service centre on site for when you need some help with your current car. This car dealership was recently taken over by SG Smith Motor Group having previously being owned by the Whiteshouse Group.

Deals in: Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2.2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
2
Terrible
1

Add Review


Contact Information

Address

Bexley Audi
138 Blendon Road
Bexley
Kent
DA5 1BZ

Get in touch

020 8301 3050
https://www.marshall.co.uk/audi/contact-us/bexley/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Bexley Audi

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: MARSHALL GROUP
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more