440 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

440 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
Leave a review
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"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time visiting BFC Motor-Group and everything went great. The customer service I received was all good, the salesman was helpful.

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"Outstanding job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd like to add that Lamar was a great help and did an outstanding job to get me a car I really like in such a short amount of time

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"Helpful and informative "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There were a number of issues quite early on with the car. However, they got me booked in and sorted everything out without any hassle, and since the repairs, nothing else has gone wrong. I’m really pleased with the car and use it regularly for commuting. The customer service was great, they were very helpful and informative. I do feel I would have more peace of mind if the warranty was 6 months instead of 3, especially given the early issues. However, I’m still pleased overall.

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"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very impressed with the experience I had at the dealership, it was an enjoyable process with great customer service. I am also very pleased with my new vehicle everything is going perfectly.

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Aftersales from BFC Motor-Group in response to 5 out of 5

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"Quick and simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across the dealership while browsing online and I called up to go view some cars, the communication was great throughout from the first phone call to me driving away. There was never any pressure on the sale, it was quick and simple.

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Aftersales from BFC Motor-Group in response to Quick and simple

Big thanks for taking the time to leave us a review. We'll be sure to pass your kind words on to the team. Kind regards, Dominic.

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"Very pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No complaints at all, I have been enjoying my new car a lot it is a great drive, no issues. I am waiting for a replacement part for a button, but the staff at the dealership have kept me updated and been responsive to make sure this is sorted for me. They were accommodating throughout the sale. The car was cleaned for me also. I am overall very pleased with my first experience with BFC.

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Aftersales from BFC Motor-Group in response to Very pleased

Thanks for the great review - it’s very much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"BMW X1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

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Aftersales from BFC Motor-Group in response to BMW X1

Thanks for the great review - it’s very much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"No hard sell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have absolutely no complaints about my buying experience. The customer service was brilliant, there was no hard sell and I felt that everyone was really helpful. The car it's self has been brilliant.

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Aftersales from BFC Motor-Group in response to No hard sell

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"Well done done a good job"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good feedback no problems smooth transition from all involved would use them again 💯 percent

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Aftersales from BFC Motor-Group in response to Well done done a good job

Thanks for the great review - it’s very much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Nissan X Trail "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an excellent 5* service from beginning to the end. (From initial phone call, test drive, payment and delivery). Could not have asked for more and highly recommend.

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Aftersales from BFC Motor-Group in response to Nissan X Trail

Big thanks for taking the time to leave us a review. We'll be saure to pass your kind words on to the team. Kind regards, Dominic.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
440 reviews4.9 out of 5 stars — Rated Excellent
Excellent
420
Very Good
17
Average
0
Poor
2
Terrible
1

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    Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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