Car Dealer Reviews is an
official partner of Auto Trader
I was hesitant to buy during lockdown but I am pleased to say the team were fantastic in getting everything in place and ready for pickup.
This company sold me an unsatisfactory and not as described car, next day I noticed a problem with it...the customer service has had me going forwards and backwards..they took my car away last week and I know nothing about it (robbery)..I have reported them to trading standards, the ombudsman and will take legal action. Please avoid this company at all they are scummers... unfortunately I have to give them 1 star rating
DUNCAN BROWN in response to Worse experience ever
I did get a refund as they are obliged to but after being fobbed off went down to head office. I'd been ringing every hour prior to that. I was prepared to blockade the sales entrance with the car till spoken to but didn't come to it. They were OK in the end, just be prepared to stay there and not leave till resolved. You have 30 days, legally must refund and car clearly faulty in my case.
Really top notch service from these guys and all done remotely bar pick up.
Customer service was very helpful with arranging paperwork to be completed prior to pick up.
They have a large variety of used and nearly new cars. I bought my present car from them and had zero issues.
Outstanding service from the team under tough circumstances with all the current restrictions.
Wonderful place got car within 24hrs would highly recommend going here. Excellent customer service
I bought a Renault Clio and immediately noticed the car was pulling to the left. I returned within 5 minutes and was told I could fix this anywhere at their cost. My local mechanic declared the car dangerous and unroadworthy with multiple serious faults and not to drive it. I tried to get them to collect the car, they made excuses about Covid and said the 7 day return only applies to click and collect – although there is no such information on their website, in fact it clearly states without disclaimer this is a guarantee. I can return it under the Consumer Rights Act 2015, yet nobody with any authority will speak to me or authorize this. They promise calls and don’t deliver. The car would not pass any real mechanical inspection as I identified 2 major faults in 2 miles of driving. Do not buy here. They just buy at auction and sell on at a profit. There is no assurance to be gained in their supposed after sales service. Search reviews, you’ll find many pleased with their buys, but also anyone who has a problem meets a brickwall of denial and refusal. Avoid this company.
Monica Guerrero mendez in response to Terrible, unroadworthy yet no refund
Did you take to court I'm in same position
Very upset that l spent nearly £10,000 on a car within 3 months needed shock absorber and top mount, l thought all cars had checks done on them. Not covered by warranty,
Sales people nice and polite. Good service and well informed
Big Motoring World Addington is a used car dealership that are specialist stockists of prestige cars and approved sellers of some of the very best BMW and Mercedes-Benz models available. Also on site, Big Motoring World reviews every element of your car with a fully equipped workshop that can MOT, service and perform diagnostic checks on your vehicle, keeping you safe and your car performing well.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Big Motoring World West Malling
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at firstname.lastname@example.org
There aren't currently any photos for Big Motoring World West Malling, help complete this page by uploading your own.
What photos are right?
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.