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6 reviews from our car dealer reviews community
Leave a review for Birchmead Motor Company
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6 reviews from our car dealer reviews community

Leave a review for Birchmead Motor Company
Leave a review
"Purchase of Ford Mondeo"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2009 Ford mondeo car from the Birchmead, and I feel cheated as they sold the faulty engine car and somehow I believe they knew about the car condition, as the very next day the engine malfunction error come and car went in limp mode, diagnostic found that fuel injector need to be replace, they took 7 days for replacement of one injector, after that car work fine for next 1 month and then again got the same error .. engine malfunction, this time 2nd injector need to be replaced, but Birchmead was not very helpful, finally with-in a 1 and half year time, car diagnosed with lot's other engine related issue (Fuel injector pump need be changed) as car won;t start, I did spend 1800 pound for changing the, fuel injector pump, Cambelt, 2 injector, still the car start giving the problem after 6 month and finally I scrap it.

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"Purchase of SUV"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an SUV from Birchmead in Wokingham. Did not have time to view as too far away, when I viewed vehicle the front lamps were misted - this was not mist from condensation as it's never clear. I queried this at the time of collection and they fobbed me off with it being mist and that it would clear if I switched the lights on. Needless to say it did not and they refused to do anything as I had purchased without Warranty due to my location as I live too far away for them to come out and sort any problems. They would not allow another garage to sort any repairs in their absence so I had no option but to opt out. I did receive 200 pounds discount which they refer to as a 'Hefty' discount. On another note which I have not queried with the garage, I had 2 tyres replaced in less than 7 months I'd been driving my vehicle, doing a 20 mile round trip journey. Tyres were worn to the thread - which makes me think they were perhaps insufficiently legal as can't understand why they wore so rapidly on such a small journey?? Just a thought...….. For me, definitely not a repeat customer as they were not very helpful or considerate with a small issue - in fact a tad abrupt for my liking.

"No warranty"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After paying out for fixing the car on its second month, I both called and left a message with Birchmead Motor Company as they had assured there was a three month warranty. But to no avail have I gotten a reply. Extremely poor customer service on their end as the warranty is about to run out. Was hard to contact the dealer for the sale in the first place. Once they have your money, they do not care!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchmead Motor Company were very friendly and extremely helpful when answering any questions I had. They made it a joy to buy the car. Have one or two issues with the car and they have said they will get the issues sorted as it is covered by the warranty. Couldn’t ask for more when buying a car

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"VANESSA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a RAV4 from Birchmead Motor Company in May 2018, they didn’t quibble and did all that we asked them to do. We had a couple of things that needed attention and I was most pleasantly surprised at the speed with which this was rectified under warranty. I found them to be knowledgeable, professional and friendly. I would recommend them to my friends.

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"Paul"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easiest Car purchase I've had, they delivered on all their promises, they stuck to the price we agreed on over the phone and the car had all its paperwork and service history. It's a great motor, I've had it 3 months and it's yet to let me down.

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Dealership Information

Car Dealer Reviews has recently identified that the website link to this business was not working and so has removed it from this page. If anyone has any further information then please leave a review at the bottom of this page.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3.6 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
2
Poor
1
Terrible
0

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Contact Information

Address

Birchmead Motor Company
27d Willowside
Reading
Wokingham
RG5 4HJ

Get in touch

07943 495343

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Birchmead Motor Company

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