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5 reviews from our car dealer reviews community
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5 reviews from our car dealer reviews community

Leave a review for Birmingham Audi
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"Dodgy Dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rip off Last year on 16th March I bought an Audi A6 black edition car from Birmingham Audi Solihull branch, I paid £13000 deposit and rest of the balance was settled on finance for five years, with the gap, smart insurances and warranty, they made a package around £19000. After a year same dealer refused to put my car on service plan as according to them my car engine was modified on 24/02/2017 just three weeks before I bought the car from them. So far I had three meeting with Audi Approved Used Cars Manager the one who sold the dodgy car to me and Audi Cars Service Manager they both came up with three options: Option 1, to give you peace of mind we will replace the Engine ECU with a new one, and supply a 2 year Service Plan for you free of charge, we will also provide you with a cheque for £250 for you inconvenience. · Option 2, we will buy back your car from you at today’s Retail Value of £14,000. (any outstanding finance will need to be settled from this) · Option 3, we will look to find you a similar car to sell you on preferential terms, we will PX your car at the Retail Value not the Trade Value, and supply the new car on preferential terms, this may need additional financial input from you if the vehicle is an upgrade. Now they put everything in the mess, If I go with the first option my car insurance will be 165 % more what I am paying now because it will still show the engine modification mark. If they buy the car from me, I will have to pay all outstanding finance, and will be left with around £9000. (Despite the fact, so far I have paid around £1500 finance and £13000 deposit).

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"Never again"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shocking customer experience from start to finish with Audi Birmingham. Turn up to see a car at an agreed time and it is not there. Arrange another date and then get told it is not good enough to be sold even though it appeared on their website!!

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"worst service ever !!!"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BOOKED CAR IN FOR FAULT at Birmingham Audi Solihull . checked in car at dealership received great service while booking in the car. After that is all down hill as they took 1-2 days to return email, over a day to return calls , No detailed updates on works , wanted more Money to investigate issues already highlighted after other works completed. and talk to you like your stupid !!! After sales service at this dealership is shocking !!! Avoid.

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"Excellent service "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the first time I have bought a car from a showroom, 2 weeks ago I went into Audi showroom to have a look at cars, I wanted a Audi A1. The gentleman who helped us was brilliant and very knowledgeable, what I wanted and what my affordability was he showed me those cars. He answered all our questions in a very polite manner. He was a sincere person and honest. I would like to say people who are looking for cars you should go and see khushal Khan, he deals with used cars, he is very approachable and he will get the best car for you and they won't over charge you. I love my car and thank you to Audi team in Solihull Stratford road for all your help and assisting me with all the help I needed. Well done khushal Khan and the manager Jason Firth. You both have been amazing. I will definitely recommend Birmingham Audi.

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"Very helpful and friendly"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In August, I purchased an Audi A4 from here. The car was immaculate when I received it and up to now I have had no issues with it at all. The dealers were really helpful and knowledgeable and the price of the car was excellent. I would 100% recommend Birmingham Audi to anyone.

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Dealership Information

Birmingham Audi is an Franchise dealership that is based in Solihull. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
5 reviews2.8 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
1
Poor
0
Terrible
2

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Contact Information

Address

Birmingham Audi
Stratford Road
Solihull
West Midlands
B90 4BQ

Get in touch

http://www.audi.co.uk

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Dealership Statistics

40%
Would recommend this dealer to family and friends
40%
Thought the dealer was knowledgeable and helpful
40%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Birmingham Audi

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