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I have bought a lot of cars in my time and dealt with a lot of dealers. Buying a car from BJB Motors has probably been the best and safest experience I have ever had. It took a little longer to get my car because between my leaving a deposit and the car hand over, they went over it mechanically with a fine tooth combe and found a couple faults. They reported to me that they needed a bit of extra time to resolve the issues as assured me that they had to make sure it was absolutely good to go when I picked it up. It drove better than that and I can't tell you how happy I am with the car. Professional service, meticulously high standards ensure anyone dealing with this company receives exactly what they are expecting to buy with no nasty surprises. Refreshingly positive but don't just take my review, they clearly have a lot of good reviews here because they look after their customers well. First class guys, thank you.
Reviewer has confirmed their email address
My step daughter bought her very first car from these guys at first everything went well however after having the insurance company come to fit the black box for her they found numerous issues around modifications to the car. We asked at the time of purchase where their any modifications and we were told no. There was a banging to the car before we bought it and Billy said their mechanic looked at it, they sold it too is having said the car was sound and the banging came from inside the door shelf it now transpires it was the exhaust centre box so it was clearly never tested by their mechanic. Making things worse the leads to the front lights were cut and incredibly dangerous and the guys didn't spot that or inform us either. All this could have been easily sorted but even more disheartening is all we asked the guys to do is write a very simple letter to us on their letterhead saying the exhaust was replaced and was not a modification. After three phone calls of them telling us they had done it .... Not a surprise they hadn't done it at all Something so minor as writing a letter so a 17 year old girl could get her insurance sorted out has resulted in us having to tell the world of the problems we had with this company. As a small start up company guys you really have to try and keep your customers happy and lying to them isn't a great start and in a world where businesses live or fail buy social media you haven't done yourselves any favours. Trading Standards, HMRC and Auto Trader have all now been informed of this business and malpractice.
Reviewer has confirmed their email address
I am really happy with my Seat Ibiza from here. The car was really nice and clean and in great condition. I have had no issues with it at all and it was a brilliant price. I would happily recommend this dealership to anyone they were great to deal with.
Reviewer has confirmed their email address
The guy who runs/ owns BJB Motor Company in Southampton is a 1 man band. He was always in contact with me throughout my purchase. Taking everything into account I would class this dealership as brilliant, he even dropped the car off for me when I bought it. I have given him top marks for everything question and recommend them.
Reviewer has confirmed their email address
***The below was added by BJB Motor Company***
Welcome to BJB Motor Company Ltd…Premium Car Sales with a Personal Touch
Customers are our number one priority. Buying a car is a significant investment and can often be fraught with stress and uncertainty. We aim to take this away from our customers - only selling you a car we know is good quality and within your budget.
Customer satisfaction is our priority when we complete a sale, which is why we offer a six month RAC Platinum Warranty (where applicable) with 12 month's complimentary breakdown cover. That's what makes BJB Motors different: we are dedicated to adding that personal touch to your experience. Not only do we have a wide range of cars in stock, but can help source used or brand new cars for our customers to their specific requirements. We offer quality, performance, competitive pricing and all with good, friendly customer service.
All of our cars are HPI checked clear, come with a six month RAC Platinum Warranty cover (where applicable) plus a one year's free RAC breakdown cover, have a full 82 point Pre Delivery Inspection and a professional valet prior to being sold.
We have a part exchange programme which gives you the correct value for your existing car should you wish to use this as part exchange for your new car. We are also an RAC Approved Dealer, providing warranty services which gives you the very best in cover and extended warranties should you require this.
So feel free to have a look around our website, drop into our showroom in Chandler’s Ford, or get in contact with us on 02380 981 981 if you have any questions.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 3 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 0 |
BJB Motor Company
1 School Lane
Eastleigh
Hampshire
SO53 4DG
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